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From: Newuser on 27 May 2010 16:25
We have recently purchased a new pc with windows 7 and have installed the
Microsoft Office software however when I got to open a PDF or word document
from a webpage a file conversion pop up box comes up and asks for me to
select the encoding that makes the document readable but none of them do.
even the windows default doesn't work......
From: Peter T. Daniels on 27 May 2010 17:06
You cannot open a pdf in Word. You need Adobe Reader.

What you're downloading from a web page probably isn't a Word
document, either.

On May 27, 4:25 pm, Newuser <Newu...(a)discussions.microsoft.com> wrote:
> We have recently purchased a new pc with windows 7 and have installed the
> Microsoft Office software however when I got to open a PDF or word document
> from a webpage a file conversion pop up box comes up and asks for me to
> select the encoding that makes the document readable but none of them do.
> even the windows default doesn't work......

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