From: steve on
1st try Installing update Manually. still fails it may require to remove the
existing .net frame work and install them one by one

chk with Micorsoft help desk team for assistance

https://support.microsoft.com/oas/default.aspx?&c1=509&gprid=3221&&st=1&wfxredirect=2

"Ticker" wrote:

> I am running Windows XP SP3 and IE8.
>
> For the last week Automatic Updates keeps failing for Microsoft.NET
> Frameworks 3.5 SP1 and Family Update. Trying to update from the site it shows
> that the down load has 0Kb and 0 time! When I check the fail the error code
> is 0x02.
>
> The 2.0 SP1 update successfully loaded on 4th May.