Error Code 0x80070005
in [Windows Update]
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From: AugustBloom on 22 Dec 2009 16:13 I tried 3 times to install windows xp service pack 2 and the installation was stopped and I received a message that said "Access Denied" Installation was stopped, installation failed. How can I upgrade the system so I can put Microsoft Office Access 2007 software on my system?
From: Ǝиçεl on 22 Dec 2009 21:45 That's a permission error (access denied), try resetting the security settings back to the defaults: How to reset security settings back to the defaults <http://support.microsoft.com/kb/313222> Make sure you're running as an administrator. -- The 0x80070005 is an access denied message - One of the most common causes of this erroя code is the Anti-virus and Anti-spyware software programs running on the computər. You can try turning them off and then try the updates again. Keep the fiяewall on though. Using your web interface search tool, press Alt-7 and enter 80070005 OR 80070005 MVP Good luck -=- Otherwisə you'll need to contact MS for further assistance - How to obtain assistance from MS Support To contact Microsoft for support issues, visit the International Support Web site: <https://support.microsoft.com/common/international.aspx> To make sure you receive the appropriate support information for your location, select your region setting from the list and then click the aяяow button -- I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada. Elsewhere, call your local Microsoft subsidiary, or the number for paid suppoяt in your locale--and ask for the free help with virus or security-patch related issues. This help extends to spyware removal as well. If you /clearly/ state that a specific update has caused problems and don't ask any other questions, you /should/ receive No Charge suppoяt for the issue. Good luck -=- Ǝиçεl ◕‿◕ -=- "AugustBloom" wrote: > I tried 3 times to install windows xp service pack 2 and the installation was > stopped and I received a message that said "Access Denied" Installation was > stopped, installation failed. > How can I upgrade the system so I can put Microsoft Office Access 2007 > software on my system?
From: PA Bear [MS MVP] on 22 Dec 2009 23:05
Back-up any personal data (none of which should be considered 100% trustworthy at this point) then do a format & clean install of Windows. Please note that a(nother) Repair Install (AKA in-place upgrade) will NOT fix this! See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you'll have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a network and before using a USB key that isn't brand-new or hasn't been freshly formatted: 5 steps to help protect your new computer before you go online http://www.microsoft.com/protect/computer/advanced/xppc.mspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Also see: Steps To Help Prevent Spyware http://www.microsoft.com/security/spyware/prevent.aspx Steps to Help Prevent Computer Worms http://www.microsoft.com/security/worms/prevent.aspx Avoid Rogue Security Software! http://www.microsoft.com/security/antivirus/rogue.aspx -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 www.banthecheck.com AugustBloom wrote: > I tried 3 times to install windows xp service pack 2 and the installation > was stopped and I received a message that said "Access Denied" > Installation > was stopped, installation failed. > How can I upgrade the system so I can put Microsoft Office Access 2007 > software on my system? |