Prev: MSN Messenger 7.5 & Custom HTTP Proxies
Next: Problems by Webcamconnections with MSN Messenger
From: "Dano Flo" <Dano on 3 Oct 2005 13:31
I have recently downloaded the latest 7.5 version of Messenger, ever time I
try to log in, this error code window pops up. I clicked on the link
available to enter the Error Code, but there were no means to do so. My
firewall settings are a-okay, and I've uninstalled/reinstalled Messenger, to
no avail. If anyone has any advice/tips, they would be greatly appreciated.
From: John A. Wolf on 3 Oct 2005 19:19
Dano, check out this advice on connection issues from Jonathan Kay (Windows
/ MSN Messenger MVP) ...

"Since you can't immediately login, remember that you can try logging into
the Web Messenger, at least until you can restore your normal Messenger
functionality:
http://webmessenger.msn.com

However, here are some suggestions you should check/try if you haven't
already.

1. The date on your computer needs to be set properly -- double click the
clock verify that the time and date are set.
2. If your password information is not saved, verify that you are typing it
in with the correct case (uppercase or lowercase).
3. Change your password @ https://login.passport.com/ChangePW.srf to
something smaller (under 10-12 characters), then try signing in again.
4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ),
it's possible that Messenger doesn't have the correct rights to access the
Internet,
especially since you upgraded. You may need to re/add Messenger to the
allowed list of programs
in your firewall if this is the case.
5. If you disabled your firewall in the past, it still may be blocking
Messenger -- try restarting it and see if that helps the situation. You
also might try
uninstalling an installed firewall, to verify that it isn't causing a
problem (even if it is
disabled).
6. Clear your IE cache and cookies -- open Internet Explorer, click the
Tools menu, then
Internet Options, then click the Delete Files button, and when that's
complete click the
Delete Cookies button.
7. Check your IE Security settings -- open Internet Explorer, click the
Tools menu, then Internet Options, then Advanced tab, scroll to the Security
section, and
verify that "Check for server certificate revocation" is unchecked. Also
verify that 'Use SSL
2.0' and Use SSL 3.0' is checked, then click OK.
8. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
and do the same for the following:
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 MSXML3.dll
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights."

--
John A. Wolf
jawlaw(a)hotmail.com

"Dano Flo" <Dano Flo(a)discussions.microsoft.com> wrote in message
news:C764F4D7-33C9-4503-905D-448AE3DBA85A(a)microsoft.com...
>I have recently downloaded the latest 7.5 version of Messenger, ever time I
> try to log in, this error code window pops up. I clicked on the link
> available to enter the Error Code, but there were no means to do so. My
> firewall settings are a-okay, and I've uninstalled/reinstalled Messenger,
> to
> no avail. If anyone has any advice/tips, they would be greatly
> appreciated.


 | 
Pages: 1
Prev: MSN Messenger 7.5 & Custom HTTP Proxies
Next: Problems by Webcamconnections with MSN Messenger