From: BCVolkert on 8 Mar 2010 20:40 This worked for me. I have Office 2003, not 2007. Microsoft Update wanted to install KB972581 but it would always fail. As suggested, I ran the Office 2007 Compatibility Pack (FileFormatConverters.exe) installation and it failed as predicted. Without rebooting, I ran the Office Installer Cleanup Tool and removed the Office 2007 Compatibility Pack. Without rebooting, I ran the Update from the shield in the system tray and it installed. PERFECT ! ! ! I'm using XP Pro SP3, Office 2003 SP3 "n5mj" wrote: > On Oct 16, 10:43 am, TheDane <TheD...(a)discussions.microsoft.com> > wrote: > > I have tried x times to run the windows update inorder to install the 2 > > security update for MS 2007 Office System > > KB972581 and KB972434 > > > > Each attemp fails. > > > > I am using > > Windows OS 7 Enterprise (6.1.7600) > > Office 2007 SP2 (12.0.6504.5000) > > > > What to do? > > Same problem here. Office 2007 updates fail. On my system it was a > conflict with the Office 2007 compatibility pack, even though that was > no longer installed. > > My fix: > > even if Office 2007 is installed, download the compatibility pack and > install it. The package will tell you you don't need it. BUT it will > create registry keys before exiting. > > Then use the Office Installer Cleanup Tool to remove the Office 2007 > Compatibility Pack entry. Note that there won't be an Add/Remove for > the Compatibility pack in the normal Control Panel applet because the > Comp. Pack didn't install remember..... > > Office 2007 service packs now install! > > My system: Vista 64-bit, Office 2007 Home & Office Standard running on > a Toshiba Satellite. > Had Office 2007 Trial installed. I activated that for 60 days then > bought the military appreciation version of Office at my BX. > Installed it. Somewhere a service pack or user interface error came > along that caused the Compatibility Pack to install with Office 2007 > already activated... hence the registry entry conflict. > > I'd tried everything that came up on google searches... nothing > worked, the Office updates stubbornly refused to install with that > generic failure code of 8007006E. > > . >
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