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From: John on 7 Jan 2007 10:11
During boot up, one of my two week old hard disks in my RAID 0 is now
reporting this error:

"Error Occurred(0)"

I googled for this error message and found only one other person that
reported this error and his screen snapshot is nearly identical to my
problem.

http://www.hardforum.com/showthread.php?t=1132761

None of the responses that I read in that thread were helpful to me.

Using Western Digital diagnostic tools, I tested each drive and no
errors in either drive were discovered. Chkdsk also reported no errors.

From the time I first observed this error message some days ago, the
computer has been working without any apparent problems (boots up and
runs just fine) but the error message is driving me nuts.

I have two of these disks:

Western Digital Caviar SE16 WD3200KS 320GB 7200 RPM 16MB Cache SATA

RAID 0 with Intel Matrix Storage Manager

Motherboard: ASUS P5B-E (latest BIOS installed).

Intel ICH86/DO/DH SATA RAID Controller:
Driver date: 5/11/06
Driver version: 6.0.0.1022

JMicron JMB36X Controller:
Device type: SCSI and RAID controllers
Manufacturer: JMicron Technology
Driver date: 12/5/2006
Driver version: 1.17.8.1

Device manager reports no errors for either of the above controllers.

XP Professional. All service packs and updates installed.

Intel Core 2 Duo E6600 Conroe 2.4GHz 4M shared L2 Cache LGA 775 Processor


Does anyone have any suggestions on how I can resolve this error message?




From: HDRDTD on 7 Jan 2007 11:11
It 'might' be that one of the drives has developed a SMART error.

Years ago when the WD 36gig Raptors first came out, I had two iof them
running in a RAID 0 array.

My symtoms were slightly differenrt than your, mine would randomly lock up.
Usually re-booting the system got it going again but I could never find the
problem.

One of the thing I did notice, was that none of the programs I tried could
read the SMART status of either drive.

After a while, I finally decided to change to a single Raptor 74gig in part
becauise I wanted to replace the RAID array drives with some other drive for
troubleshooting.

Once I got the system running on the new drive, I installed the old drives
as seperate drives, and lo and behold, one of the drives started reporting a
SMART error.!

I downloaded the WD diagnostics, it found a bad spot that SMART had been
trying to report. I got an rma from WD, they replaced the drive and the
replacement drive is still running in another system years later.


My point is, One of the drives may have developed a SMART error, but because
they are in a RAID 0 array, nothing can report the SMART error in detail,
and you may not see the actual error until the RAID array is broken into two
ordinary drives.


"John" <John(a)nospam.net> wrote in message
news:45a10df8$0$27099$4c368faf(a)roadrunner.com...
> During boot up, one of my two week old hard disks in my RAID 0 is now
> reporting this error:
>
> "Error Occurred(0)"
>
> I googled for this error message and found only one other person that
> reported this error and his screen snapshot is nearly identical to my
> problem.
>
> http://www.hardforum.com/showthread.php?t=1132761
>
> None of the responses that I read in that thread were helpful to me.
>
> Using Western Digital diagnostic tools, I tested each drive and no errors
> in either drive were discovered. Chkdsk also reported no errors.
>
> From the time I first observed this error message some days ago, the
> computer has been working without any apparent problems (boots up and runs
> just fine) but the error message is driving me nuts.
>
> I have two of these disks:
>
> Western Digital Caviar SE16 WD3200KS 320GB 7200 RPM 16MB Cache SATA
>
> RAID 0 with Intel Matrix Storage Manager
>
> Motherboard: ASUS P5B-E (latest BIOS installed).
>
> Intel ICH86/DO/DH SATA RAID Controller:
> Driver date: 5/11/06
> Driver version: 6.0.0.1022
>
> JMicron JMB36X Controller:
> Device type: SCSI and RAID controllers
> Manufacturer: JMicron Technology
> Driver date: 12/5/2006
> Driver version: 1.17.8.1
>
> Device manager reports no errors for either of the above controllers.
>
> XP Professional. All service packs and updates installed.
>
> Intel Core 2 Duo E6600 Conroe 2.4GHz 4M shared L2 Cache LGA 775 Processor
>
>
> Does anyone have any suggestions on how I can resolve this error message?
>
>
>
>


From: old man on 7 Jan 2007 12:19
I agree hd's in a raid array do not allways show SMART errors
The hd manu checking utilities do not allways work perfectly when they are
on an array

"John" <John(a)nospam.net> wrote in message
news:45a10df8$0$27099$4c368faf(a)roadrunner.com...
> During boot up, one of my two week old hard disks in my RAID 0 is now
> reporting this error:
>
> "Error Occurred(0)"
>
> I googled for this error message and found only one other person that
> reported this error and his screen snapshot is nearly identical to my
> problem.
>
> http://www.hardforum.com/showthread.php?t=1132761
>
> None of the responses that I read in that thread were helpful to me.
>
> Using Western Digital diagnostic tools, I tested each drive and no
> errors in either drive were discovered. Chkdsk also reported no errors.
>
> From the time I first observed this error message some days ago, the
> computer has been working without any apparent problems (boots up and
> runs just fine) but the error message is driving me nuts.
>
> I have two of these disks:
>
> Western Digital Caviar SE16 WD3200KS 320GB 7200 RPM 16MB Cache SATA
>
> RAID 0 with Intel Matrix Storage Manager
>
> Motherboard: ASUS P5B-E (latest BIOS installed).
>
> Intel ICH86/DO/DH SATA RAID Controller:
> Driver date: 5/11/06
> Driver version: 6.0.0.1022
>
> JMicron JMB36X Controller:
> Device type: SCSI and RAID controllers
> Manufacturer: JMicron Technology
> Driver date: 12/5/2006
> Driver version: 1.17.8.1
>
> Device manager reports no errors for either of the above controllers.
>
> XP Professional. All service packs and updates installed.
>
> Intel Core 2 Duo E6600 Conroe 2.4GHz 4M shared L2 Cache LGA 775 Processor
>
>
> Does anyone have any suggestions on how I can resolve this error message?
>
>
>
>


From: John on 7 Jan 2007 13:40
HDRDTD wrote:
> It 'might' be that one of the drives has developed a SMART error.
>

[snip]

>
> My point is, One of the drives may have developed a SMART error, but because
> they are in a RAID 0 array, nothing can report the SMART error in detail,
> and you may not see the actual error until the RAID array is broken into two
> ordinary drives.
>
>

I went into BIOS and deselected the RAID option so that I had two
separate drives. The computer, of course, couldn't boot but I was able
to run the WD diagnostics from a bootable floppy for each separate HD.
No problems were detected. I used DLGIDIAG5.EXE

01/06/2007, 11:09:33
SELECTED OPTION - "QUICK TEST"
SELECTED DRIVE -
Model : WDC WD3200KS-00PFB0
S/N : WD-WCAPD2868494
Firmware : 21.00M21
C H S : 620181 16 63
Capacity : 320G
Drive : 0 Port: 0xEC00
RESULTS - "NO ERRORS FOUND"
ERROR/STATUS CODE = 0000


01/06/2007, 11:11:40
SELECTED OPTION - "SMART STATUS"
SELECTED DRIVE -
Model : WDC WD3200KS-00PFB0
S/N : WD-WCAPD2437481
Firmware : 21.00M21
C H S : 620181 16 63
Capacity : 320G
Drive : 0 Port: 0xE800
RESULTS - "NO ERRORS FOUND"
ERROR/STATUS CODE = 0000
From: Arno Wagner on 7 Jan 2007 14:07
In comp.sys.ibm.pc.hardware.storage John <John(a)nospam.net> wrote:
> During boot up, one of my two week old hard disks in my RAID 0 is now
> reporting this error:

> "Error Occurred(0)"

> I googled for this error message and found only one other person that
> reported this error and his screen snapshot is nearly identical to my
> problem.

> http://www.hardforum.com/showthread.php?t=1132761

> None of the responses that I read in that thread were helpful to me.

> Using Western Digital diagnostic tools, I tested each drive and no
> errors in either drive were discovered. Chkdsk also reported no errors.

> From the time I first observed this error message some days ago, the
> computer has been working without any apparent problems (boots up and
> runs just fine) but the error message is driving me nuts.

> I have two of these disks:

> Western Digital Caviar SE16 WD3200KS 320GB 7200 RPM 16MB Cache SATA

> RAID 0 with Intel Matrix Storage Manager

> Motherboard: ASUS P5B-E (latest BIOS installed).

> Intel ICH86/DO/DH SATA RAID Controller:
> Driver date: 5/11/06
> Driver version: 6.0.0.1022

> JMicron JMB36X Controller:
> Device type: SCSI and RAID controllers
> Manufacturer: JMicron Technology
> Driver date: 12/5/2006
> Driver version: 1.17.8.1

> Device manager reports no errors for either of the above controllers.

> XP Professional. All service packs and updates installed.

> Intel Core 2 Duo E6600 Conroe 2.4GHz 4M shared L2 Cache LGA 775 Processor


> Does anyone have any suggestions on how I can resolve this error message?


Ok, it seems to be something transitional. It may be a drive in the
process of dying (so a SMART check to find that out) or an interface
problem. Maybe one of the (S)ATA connectors does not sit quite right?

Side note: I would not depend on a controller that gives this
type of obscure and entirely unhelpful error messages. Hints
at an overal unclean design....

Arno

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