Prev: socket error 10060, 0x800CCC0E
Next: To free up disk space message
From: Bruce Hagen on 17 Nov 2005 20:50
Uncheck: My server requires authentication, and enter the correct Pop3 and
SMTP settings. The ones you showed with your screen shot are not correct.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Fred" <testing(a)testing1212mouse.com> wrote in message
news:1jaff.2780$Mw1.2463(a)trnddc01...
> "Paul_B" <pb_public(a)operamail.com> wrote in message
> news:rgcehoufolj$.dlg(a)pbpublic.invalid...
>> On Fri, 18 Nov 2005 00:17:02 GMT, Fred wrote:
>>
>> > Just now... I tried sending an email again and got a different error
>> > message....
>> >
>> > "There was a problem logging onto your mail server. Your Password was
>> > rejected. Account: 'sub01', Server: 'incoming.verizon.net', Protocol:
> POP3,
>> > Server Response: '-ERR [AUTH] Authentication failed', Port: 110,
>> > Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92"
>> >
>> > "Fred" <testing(a)testing1212mouse.com> wrote in message
>> > news:QkYef.21928$Mr4.3433(a)trnddc08...
>> >> I set up a 2nd verizon account and get the following error message
>> >> when
>> >> trying to send email from it. Any ideas how to get it straightened
> out?
>> >>
>> >> The message could not be sent because the server rejected the sender's
>> >> e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
>> >> Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
>> >> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
>> >> Authentication is required to send mail as <xts738xg(a)verizon.net>',
> Port:
>> >> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>> >>
>> >> (Note that I changed the email addresses in the above, but the error
>> > message
>> >> is otherwise unchanged.)
>> >>
>> >> Thanks in advance.
>> >>
>> >> Fred
>> >>
>> >>
>>
>>
>> Looks to me like you're trying to use the POP server to send
>> mail.
>
> I don't know --but I think POP is being used for incoming and SMPT is used
> for outgoing? I could be wrong.... Here's a screen capture of the dialog
> box... what do you think?
>
> http://www.geocities.com/lexmark8792/oe6.html
>
> Fred
>
>

From: Fred on 18 Nov 2005 12:10
Thanks for all the help. I'm still at a loss of what to do.

Is this configuration problem I'm having due to Verizon or with Outlook
Express?

"Fred" <testing(a)testing1212mouse.com> wrote in message
news:QkYef.21928$Mr4.3433(a)trnddc08...
> I set up a 2nd verizon account and get the following error message when
> trying to send email from it. Any ideas how to get it straightened out?
>
> The message could not be sent because the server rejected the sender's
> e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
> Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
> Authentication is required to send mail as <xts738xg(a)verizon.net>', Port:
> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>
> (Note that I changed the email addresses in the above, but the error
message
> is otherwise unchanged.)
>
> Thanks in advance.
>
> Fred
>
>


From: Bruce Hagen on 18 Nov 2005 12:31
Did you:

Uncheck: My server requires authentication, and enter the correct Pop3 and
SMTP settings. The ones you showed with your screen shot are not correct.

Have you read any of the links I posted?

See:
http://support.microsoft.com/?kbid=895857&SD=tech
And:
http://support.microsoft.com/default.aspx?scid=kb;en-us;q295164
And:
http://www.insideoe.com/problems/errors.htm#relay550
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Fred" <testing(a)testing1212mouse.com> wrote in message
news:TVnff.16$PC2.3(a)trnddc03...
> Thanks for all the help. I'm still at a loss of what to do.
>
> Is this configuration problem I'm having due to Verizon or with Outlook
> Express?
>
> "Fred" <testing(a)testing1212mouse.com> wrote in message
> news:QkYef.21928$Mr4.3433(a)trnddc08...
>> I set up a 2nd verizon account and get the following error message when
>> trying to send email from it. Any ideas how to get it straightened out?
>>
>> The message could not be sent because the server rejected the sender's
>> e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
>> Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
>> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
>> Authentication is required to send mail as <xts738xg(a)verizon.net>', Port:
>> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>>
>> (Note that I changed the email addresses in the above, but the error
> message
>> is otherwise unchanged.)
>>
>> Thanks in advance.
>>
>> Fred
>>
>>
>
>

From: Bruce Hagen on 18 Nov 2005 13:31
Fred:

Check the Advanced Tab in Tools | Accounts and make sure the SSL boxes are
unchecked and the ports are correct.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Fred" <testing(a)testing1212mouse.com> wrote in message
news:TVnff.16$PC2.3(a)trnddc03...
> Thanks for all the help. I'm still at a loss of what to do.
>
> Is this configuration problem I'm having due to Verizon or with Outlook
> Express?
>
> "Fred" <testing(a)testing1212mouse.com> wrote in message
> news:QkYef.21928$Mr4.3433(a)trnddc08...
>> I set up a 2nd verizon account and get the following error message when
>> trying to send email from it. Any ideas how to get it straightened out?
>>
>> The message could not be sent because the server rejected the sender's
>> e-mail address. The sender's e-mail address was 'sample(a)verizon.net'.
>> Subject 'Email Test', Account: 'sample(a)verizon.net', Server:
>> 'outgoing.verizon.net', Protocol: SMTP, Server Response: '550 5.7.1
>> Authentication is required to send mail as <xts738xg(a)verizon.net>', Port:
>> 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC78
>>
>> (Note that I changed the email addresses in the above, but the error
> message
>> is otherwise unchanged.)
>>
>> Thanks in advance.
>>
>> Fred
>>
>>
>
>

From: Fred on 20 Nov 2005 18:57
Thanks, Michael. I just did what you suggested.

Below are excerpts from the SMPT log. Then below that is the POP log --
addresses and other info altered for privacy....

Excerpts from SMTP Log:

SMTP: 15:31:34 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:31:34 [tx] MAIL FROM: <dotcom(a)name.com>
SMTP: 15:31:34 [rx] 250 2.5.0 Address Ok.
SMTP: 15:31:34 [tx] RCPT TO: <user02(a)verizon.net>
SMTP: 15:31:34 [rx] 452 4.2.1 mailbox temporarily disabled:
user02(a)verizon.net
SMTP: 15:31:34 [tx] QUIT
SMTP: 15:31:34 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:36 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:36 [tx] MAIL FROM: <dotcom(a)name.com>
SMTP: 15:36:36 [rx] 250 2.5.0 Address Ok.
SMTP: 15:36:36 [tx] RCPT TO: <user02(a)verizon.net>
SMTP: 15:36:36 [rx] 452 4.2.1 mailbox temporarily disabled:
user02(a)verizon.net
SMTP: 15:36:36 [tx] QUIT
SMTP: 15:36:36 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:37 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:37 [tx] MAIL FROM: <user02(a)verizon.net>
SMTP: 15:36:37 [rx] 550 5.7.1 Authentication is required to send mail as
<resxxxgt(a)verizon.net>
SMTP: 15:36:37 [tx] QUIT
SMTP: 15:36:37 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:41 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:41 [tx] MAIL FROM: <dotcom(a)name.com>
SMTP: 15:36:41 [rx] 250 2.5.0 Address Ok.
SMTP: 15:36:41 [tx] RCPT TO: <user02(a)verizon.net>
SMTP: 15:36:41 [rx] 452 4.2.1 mailbox temporarily disabled:
user02(a)verizon.net
SMTP: 15:36:41 [tx] QUIT
SMTP: 15:36:41 [rx] 221 2.3.0 Bye received. Goodbye.

SMTP: 15:36:42 [rx] 235 2.7.0 LOGIN authentication successful.
SMTP: 15:36:43 [tx] MAIL FROM: <user02(a)verizon.net>
SMTP: 15:36:43 [rx] 550 5.7.1 Authentication is required to send mail as
<resxxxgt(a)verizon.net>
SMTP: 15:36:43 [tx] QUIT
SMTP: 15:36:43 [rx] 221 2.3.0 Bye received. Goodbye.

Complete POP Log File:

(1) Tried to send email from primary account to new 2nd account.

Outlook Express 6.00.2800.1437
POP3 Log started at 11/20/2005 15:30:43
POP3: 15:30:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456bd.a94ff0(a)vmsxxx.mailsrvcs.net>
POP3: 15:30:43 [tx] USER user01
POP3: 15:30:43 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:30:43 [tx] PASS *********
POP3: 15:30:43 [rx] +OK Maildrop ready
POP3: 15:30:43 [tx] STAT
POP3: 15:30:44 [rx] +OK 0 0
POP3: 15:30:44 [tx] QUIT
POP3: 15:30:44 [rx] +OK
POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456be.420b2f8(a)vmsxxx.mailsrvcs.net>
POP3: 15:30:44 [tx] USER user01
POP3: 15:30:44 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:30:44 [tx] PASS *********
POP3: 15:30:44 [rx] +OK Maildrop ready
POP3: 15:30:44 [tx] STAT
POP3: 15:30:44 [rx] +OK 0 0
POP3: 15:30:44 [tx] QUIT
POP3: 15:30:44 [rx] +OK
POP3: 15:30:44 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456be.1077140(a)vmsxxx.mailsrvcs.net>
POP3: 15:30:44 [tx] USER user01
POP3: 15:30:44 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:30:44 [tx] PASS *********
POP3: 15:30:47 [rx] -ERR [AUTH] Authentication failed
POP3: 15:31:00 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456ce.38f51c8(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:00 [tx] USER user02
POP3: 15:31:01 [rx] +OK password required for user user02(a)verizon.net
POP3: 15:31:01 [tx] PASS *********
POP3: 15:31:04 [rx] -ERR [AUTH] Authentication failed
POP3: 15:31:10 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2-2.07 (built May 23 2005)) <123456d8.8c3000(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:10 [tx] USER user01
POP3: 15:31:10 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:10 [tx] PASS *********
POP3: 15:31:10 [rx] +OK Maildrop ready
POP3: 15:31:10 [tx] STAT
POP3: 15:31:10 [rx] +OK 0 0
POP3: 15:31:10 [tx] QUIT
POP3: 15:31:10 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.2621190(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:12 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:12 [tx] PASS *********
POP3: 15:31:12 [rx] +OK Maildrop ready
POP3: 15:31:12 [tx] STAT
POP3: 15:31:12 [rx] +OK 0 0
POP3: 15:31:12 [tx] QUIT
POP3: 15:31:12 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.3acd268(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:12 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:12 [tx] PASS *********
POP3: 15:31:12 [rx] +OK Maildrop ready
POP3: 15:31:12 [tx] STAT
POP3: 15:31:12 [rx] +OK 0 0
POP3: 15:31:12 [tx] QUIT
POP3: 15:31:12 [rx] +OK
POP3: 15:31:12 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456da.31291d0(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:12 [tx] USER user01
POP3: 15:31:13 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:13 [tx] PASS *********
POP3: 15:31:13 [rx] +OK Maildrop ready
POP3: 15:31:13 [tx] STAT
POP3: 15:31:13 [rx] +OK 0 0
POP3: 15:31:13 [tx] QUIT
POP3: 15:31:13 [rx] +OK
POP3: 15:31:34 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f0.afd028(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:34 [tx] USER user01
POP3: 15:31:34 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:34 [tx] PASS *********
POP3: 15:31:34 [rx] +OK Maildrop ready
POP3: 15:31:34 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK
POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f1.c0d030(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:35 [tx] USER user01
POP3: 15:31:35 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:35 [tx] PASS *********
POP3: 15:31:35 [rx] +OK Maildrop ready
POP3: 15:31:35 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK
POP3: 15:31:35 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<123456f1.1145118(a)vmsxxx.mailsrvcs.net>
POP3: 15:31:35 [tx] USER user01
POP3: 15:31:35 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:31:35 [tx] PASS *********
POP3: 15:31:35 [rx] +OK Maildrop ready
POP3: 15:31:35 [tx] STAT
POP3: 15:31:35 [rx] +OK 0 0
POP3: 15:31:35 [tx] QUIT
POP3: 15:31:35 [rx] +OK

(2) Tried to send email from new 2nd account to primary account.

POP3: 15:36:36 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211e.891008(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:36 [tx] USER user01
POP3: 15:36:36 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:36 [tx] PASS *********
POP3: 15:36:36 [rx] +OK Maildrop ready
POP3: 15:36:36 [tx] STAT
POP3: 15:36:36 [rx] +OK 1 1206
POP3: 15:36:36 [tx] LIST
POP3: 15:36:36 [rx] +OK scan listing follows
POP3: 15:36:36 [rx] 1 1206
POP3: 15:36:36 [rx] .
POP3: 15:36:36 [tx] RETR 1
POP3: 15:36:36 [rx] +OK 1206 octets
POP3: 15:36:36 [tx] DELE 1
POP3: 15:36:36 [rx] +OK message deleted
POP3: 15:36:36 [tx] QUIT
POP3: 15:36:36 [rx] +OK
POP3: 15:36:37 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211e.2a0d2a0(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:37 [tx] USER user01
POP3: 15:36:37 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:37 [tx] PASS *********
POP3: 15:36:37 [rx] +OK Maildrop ready
POP3: 15:36:37 [tx] STAT
POP3: 15:36:37 [rx] +OK 0 0
POP3: 15:36:37 [tx] QUIT
POP3: 15:36:37 [rx] +OK
POP3: 15:36:38 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<6543211f.6f97378(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:38 [tx] USER user01
POP3: 15:36:38 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:38 [tx] PASS *********
POP3: 15:36:38 [rx] +OK Maildrop ready
POP3: 15:36:38 [tx] STAT
POP3: 15:36:38 [rx] +OK 0 0
POP3: 15:36:38 [tx] QUIT
POP3: 15:36:38 [rx] +OK
POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432123.a13070(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:42 [tx] USER user01
POP3: 15:36:42 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:42 [tx] PASS *********
POP3: 15:36:42 [rx] +OK Maildrop ready
POP3: 15:36:42 [tx] STAT
POP3: 15:36:42 [rx] +OK 0 0
POP3: 15:36:42 [tx] QUIT
POP3: 15:36:42 [rx] +OK
POP3: 15:36:42 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432124.451d2e0(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:42 [tx] USER user01
POP3: 15:36:42 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:42 [tx] PASS *********
POP3: 15:36:42 [rx] +OK Maildrop ready
POP3: 15:36:42 [tx] STAT
POP3: 15:36:42 [rx] +OK 0 0
POP3: 15:36:42 [tx] QUIT
POP3: 15:36:42 [rx] +OK
POP3: 15:36:43 [rx] +OK Messaging Multiplexor (Sun Java(tm) System Messaging
Server 6.2 Patch 0.04 (built Dec 24 2004))
<65432125.c9d030(a)vmsxxx.mailsrvcs.net>
POP3: 15:36:43 [tx] USER user01
POP3: 15:36:43 [rx] +OK password required for user user01(a)verizon.net
POP3: 15:36:43 [tx] PASS *********
POP3: 15:36:43 [rx] +OK Maildrop ready
POP3: 15:36:43 [tx] STAT
POP3: 15:36:43 [rx] +OK 0 0
POP3: 15:36:43 [tx] QUIT
POP3: 15:36:43 [rx] +OK



"Michael C Finn" <michael.c.finn(a)verizon.net> wrote in message
news:qh6gf.16670$tT1.13182(a)trnddc01...
>
> "Fred" <testing(a)testing1212mouse.com> wrote in message
> news:JF2gf.1585$792.1112(a)trnddc08...
> > "Paul_B" <pb_public(a)operamail.com> wrote in message
> > news:1bs4tk6uiecq5$.dlg(a)pbpublic.invalid...
> > > On Sat, 19 Nov 2005 18:50:15 GMT, Fred wrote:
> > >
> > > > Many thanks for the help. Is this a problem with Verizon or OE6 or
my
> > > > computer?
> > >
> > >
> > > Verizon's requirements are by any count unreasonable. But based
> > > on the level of information you've given, I can't tell how to
> > > solve the problem except in general terms.
> >
> > OK, thanks just the same. I'm on the way back to Verizon India.....
wish me
> > luck - and patience.
> >
> >
> Have you tried a troubleshooting log? Go to the OE6 Tools>Options>
> Maintenance tab and turn on the troubleshooting logs at the bottom of the
box.
> Then do a few experiments with sending and receiving mail with your
secondary
> account. Then review the logs that result. They give a more detailed
listing
> of what is going on when OE6 tries to access your Verizon mail. Besides,
> knowing these log entry errors gives you a little more information to pass
on
> to a tech other than the usual error messages you have been getting.
>
>


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