Error When Sending
in [Outlook Express]
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From: Andrea on 11 May 2007 12:51 I keep getting an error message when trying to send mail. It stopped for a while this morning, and now it's returned. It happens for a test message that has no attachment and only one word in the message and for a brief message with an attachment. The error has two parts: 1. The message could not be sent because its size exceeded the server's limit. You can use the option, located in Tools | Accounts | Properties | Advanced, to break messages into smaller parts. Subject 'test new', Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, Server Response: '552 xspR1W0015T45M80000000 This message was undeliverable. This message has been found to be a potential spam message, and has therefore been blocked. Please visit http://coxagainstspam.cox.net for more information.', Port: 25, Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D 2. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F
From: Bruce Hagen on 11 May 2007 13:03 Tools | Accounts | Mail | Properties | Servers. In the Outgoing (SMTP) field do you have smtp.xxxx.cox.net? xxxx being east or west, etc. depending on your area, or do you see 127.0.0.1? If you don't have the correct server information, correct it. This is usually caused by scanning e-mail, or an anti-spam program. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Andrea" <andreawknospam(a)nospamcox.net> wrote in message news:xa11i.164613$2Q1.97428(a)newsfe16.lga... >I keep getting an error message when trying to send mail. It stopped for a >while this morning, and now it's returned. It happens for a test message >that has no attachment and only one word in the message and for a brief >message with an attachment. The error has two parts: > > 1. The message could not be sent because its size exceeded the server's > limit. You can use the option, located in Tools | Accounts | Properties | > Advanced, to break messages into smaller parts. Subject 'test new', > Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, > Server Response: '552 xspR1W0015T45M80000000 This message was > undeliverable. This message has been found to be a potential spam > message, and has therefore been blocked. Please visit > http://coxagainstspam.cox.net for more information.', Port: 25, > Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D > > 2. Your server has unexpectedly terminated the connection. Possible causes > for this include server problems, network problems, or a long period of > inactivity. Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', > Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F >
From: Andrea on 11 May 2007 13:32 My AV e-mail scanning has been turned off for years, and I just checked to be sure. MPTP is set at 127.0.0.1. I haven't changed this recently, so I don't understand why I'm suddenly having this problem. -Andrea Bruce Hagen wrote: > Tools | Accounts | Mail | Properties | Servers. In the Outgoing (SMTP) > field do you have smtp.xxxx.cox.net? xxxx being east or west, etc. > depending on your area, or do you see 127.0.0.1? > > If you don't have the correct server information, correct it. > > This is usually caused by scanning e-mail, or an anti-spam program. > > Turn off e-mail scanning in your anti-virus program. It is a redundant > layer of protection that eats up CPUs and causes a multitude of problems > such as time-outs and account setting changes. Your up-to-date A/V > program will continue to protect you sufficiently. For more, see: > http://www.oehelp.com/OETips.aspx#3 > > "Andrea" <andreawknospam(a)nospamcox.net> wrote in message > news:xa11i.164613$2Q1.97428(a)newsfe16.lga... >> I keep getting an error message when trying to send mail. It stopped for >> a while this morning, and now it's returned. It happens for a test >> message that has no attachment and only one word in the message and for >> a brief message with an attachment. The error has two parts: >> >> 1. The message could not be sent because its size exceeded the server's >> limit. You can use the option, located in Tools | Accounts | Properties | >> Advanced, to break messages into smaller parts. Subject 'test new', >> Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, >> Server Response: '552 xspR1W0015T45M80000000 This message was >> undeliverable. This message has been found to be a potential spam >> message, and has therefore been blocked. Please visit >> http://coxagainstspam.cox.net for more information.', Port: 25, >> Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D >> >> 2. Your server has unexpectedly terminated the connection. Possible >> causes for this include server problems, network problems, or a long >> period of inactivity. Account: 'myaccountname(a)cox.net', Server: >> '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: >> 0x800CCC0F
From: Andrea on 11 May 2007 13:38 I just realized that the e-mail with the attachment did finally get sent, although I had received the error messages several times before that. The other message, which only contains one word, still remains in my Outbox. I'm only getting the first error message for this. This message is to my name at an Outlook account, but I don't have any spam filters set to prevent this--either on OE on with my ISP. Andrea wrote: > My AV e-mail scanning has been turned off for years, and I just checked to > be sure. MPTP is set at 127.0.0.1. I haven't changed this recently, so I > don't understand why I'm suddenly having this problem. > > -Andrea > > Bruce Hagen wrote: >> Tools | Accounts | Mail | Properties | Servers. In the Outgoing (SMTP) >> field do you have smtp.xxxx.cox.net? xxxx being east or west, etc. >> depending on your area, or do you see 127.0.0.1? >> >> If you don't have the correct server information, correct it. >> >> This is usually caused by scanning e-mail, or an anti-spam program. >> >> Turn off e-mail scanning in your anti-virus program. It is a redundant >> layer of protection that eats up CPUs and causes a multitude of problems >> such as time-outs and account setting changes. Your up-to-date A/V >> program will continue to protect you sufficiently. For more, see: >> http://www.oehelp.com/OETips.aspx#3 >> >> "Andrea" <andreawknospam(a)nospamcox.net> wrote in message >> news:xa11i.164613$2Q1.97428(a)newsfe16.lga... >>> I keep getting an error message when trying to send mail. It stopped for >>> a while this morning, and now it's returned. It happens for a test >>> message that has no attachment and only one word in the message and for >>> a brief message with an attachment. The error has two parts: >>> >>> 1. The message could not be sent because its size exceeded the server's >>> limit. You can use the option, located in Tools | Accounts | Properties >>> | Advanced, to break messages into smaller parts. Subject 'test new', >>> Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, >>> Server Response: '552 xspR1W0015T45M80000000 This message was >>> undeliverable. This message has been found to be a potential spam >>> message, and has therefore been blocked. Please visit >>> http://coxagainstspam.cox.net for more information.', Port: 25, >>> Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D >>> >>> 2. Your server has unexpectedly terminated the connection. Possible >>> causes for this include server problems, network problems, or a long >>> period of inactivity. Account: 'myaccountname(a)cox.net', Server: >>> '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: >>> 0x800CCC0F
From: Bruce Hagen on 11 May 2007 13:48
127.0.0.1 is a proxy server setting. If you are connecting through Cox, and sending through Cox, then that setting is wrong and something is changing it. With many AV programs, just turning off e-mail scanning is not enough. You need to remove it and reinstall in Custom Mode and uncheck e-mail scanning when you see the option. Since the message finally got sent, you may have a damaged Outbox, or Sent Items. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Andrea" <andreawknospam(a)nospamcox.net> wrote in message news:YR11i.87583$oJ1.13232(a)newsfe18.lga... >I just realized that the e-mail with the attachment did finally get sent, >although I had received the error messages several times before that. The >other message, which only contains one word, still remains in my Outbox. >I'm only getting the first error message for this. This message is to my >name at an Outlook account, but I don't have any spam filters set to >prevent this--either on OE on with my ISP. > > Andrea wrote: >> My AV e-mail scanning has been turned off for years, and I just checked >> to >> be sure. MPTP is set at 127.0.0.1. I haven't changed this recently, so I >> don't understand why I'm suddenly having this problem. >> >> -Andrea >> >> Bruce Hagen wrote: >>> Tools | Accounts | Mail | Properties | Servers. In the Outgoing (SMTP) >>> field do you have smtp.xxxx.cox.net? xxxx being east or west, etc. >>> depending on your area, or do you see 127.0.0.1? >>> >>> If you don't have the correct server information, correct it. >>> >>> This is usually caused by scanning e-mail, or an anti-spam program. >>> >>> Turn off e-mail scanning in your anti-virus program. It is a redundant >>> layer of protection that eats up CPUs and causes a multitude of problems >>> such as time-outs and account setting changes. Your up-to-date A/V >>> program will continue to protect you sufficiently. For more, see: >>> http://www.oehelp.com/OETips.aspx#3 >>> >>> "Andrea" <andreawknospam(a)nospamcox.net> wrote in message >>> news:xa11i.164613$2Q1.97428(a)newsfe16.lga... >>>> I keep getting an error message when trying to send mail. It stopped >>>> for >>>> a while this morning, and now it's returned. It happens for a test >>>> message that has no attachment and only one word in the message and for >>>> a brief message with an attachment. The error has two parts: >>>> >>>> 1. The message could not be sent because its size exceeded the server's >>>> limit. You can use the option, located in Tools | Accounts | Properties >>>> | Advanced, to break messages into smaller parts. Subject 'test new', >>>> Account: 'myaccountname(a)cox.net', Server: '127.0.0.1', Protocol: SMTP, >>>> Server Response: '552 xspR1W0015T45M80000000 This message was >>>> undeliverable. This message has been found to be a potential spam >>>> message, and has therefore been blocked. Please visit >>>> http://coxagainstspam.cox.net for more information.', Port: 25, >>>> Secure(SSL): No, Server Error: 552, Error Number: 0x800CCC6D >>>> >>>> 2. Your server has unexpectedly terminated the connection. Possible >>>> causes for this include server problems, network problems, or a long >>>> period of inactivity. Account: 'myaccountname(a)cox.net', Server: >>>> '127.0.0.1', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: >>>> 0x800CCC0F > > |