Error c0150004 with update
in [Windows Update]
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From: Mike Croom on 12 Aug 2007 18:56 I am totally stuck unable to load the new patches because Windows Update reports error c0150004. is there a fix for this? log file below 2007-06-28 13:18:01:210 1204 1b9c Agent ********* 2007-06-28 13:18:01:210 1204 1b9c Agent * Online = Yes; Ignore download priority = No 2007-06-28 13:18:01:210 1204 1b9c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1" 2007-06-28 13:18:01:210 1204 1b9c Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D} 2007-06-28 13:18:01:211 1204 1b9c Setup Checking for agent SelfUpdate 2007-06-28 13:18:01:211 1204 1b9c Setup Client version: Core: 7.0.6000.374 Aux: 7.0.6000.374 2007-06-28 13:18:01:717 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-06-28 13:18:01:722 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:04:315 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-06-28 13:18:04:324 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:04:361 1204 1b9c Agent Checking for updated auth cab for service 7971f918-a847-4430-9279-4a52d1efe18d at http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab 2007-06-28 13:18:04:362 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2007-06-28 13:18:04:371 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:000 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: 2007-06-28 13:18:07:011 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:030 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-06-28 13:18:07:040 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:067 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: 2007-06-28 13:18:07:076 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:094 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2007-06-28 13:18:07:107 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:284 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: 2007-06-28 13:18:07:293 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:301 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2007-06-28 13:18:07:313 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:341 1204 1b9c Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: 2007-06-28 13:18:07:353 1204 1b9c Misc Microsoft signed: Yes 2007-06-28 13:18:07:444 1204 1b9c Setup Determining whether a new setup handler needs to be downloaded 2007-06-28 13:18:07:444 1204 1b9c Setup SelfUpdate handler is not found. It will be downloaded 2007-06-28 13:18:07:444 1204 1b9c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" 2007-06-28 13:18:07:932 1204 1b9c Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" is already installed. 2007-06-28 13:18:07:932 1204 1b9c Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" 2007-06-28 13:18:23:887 1204 1b9c Handler FATAL: UH: 0xc0150004: EvaluateApplicability failed in CCbs::EvaluateApplicability 2007-06-28 13:18:23:891 1204 1b9c Setup WARNING: CBS EvaluateApplicability returned error, error = 0xC0150004 2007-06-28 13:18:23:894 1204 1b9c Setup FATAL: Applicability evaluation for setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" failed, error = 0xC0150004 2007-06-28 13:18:23:894 1204 1b9c Setup FATAL: SelfUpdate check failed, err = 0xC0150004 2007-06-28 13:18:23:895 1204 1b9c Agent * WARNING: Skipping scan, self-update check returned 0xC0150004 2007-06-28 13:18:23:956 1204 1b9c Agent * WARNING: Exit code = 0xC0150004 2007-06-28 13:18:23:956 1204 1b9c Agent ********* 2007-06-28 13:18:23:956 1204 1b9c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-06-28 13:18:23:956 1204 1b9c Agent ************* 2007-06-28 13:18:23:956 1204 1b9c Agent WARNING: WU client failed Searching for update with error 0xc0150004 2007-06-28 13:18:23:957 1204 740 AU >>## RESUMED ## AU: Search for updates [CallId = {0CACF8F4-CFE5-4DCB-B4AD-E7600C4AFEBD}] 2007-06-28 13:18:23:957 1204 740 AU # WARNING: Search callback failed, result = 0xC0150004 2007-06-28 13:18:23:957 1204 740 AU # WARNING: Failed to find updates with error code C0150004 2007-06-28 13:18:23:957 1204 740 AU ######### 2007-06-28 13:18:23:958 1204 740 AU ## END ## AU: Search for updates [CallId = {0CACF8F4-CFE5-4DCB-B4AD-E7600C4AFEBD}] 2007-06-28 13:18:23:958 1204 740 AU ############# 2007-06-28 13:18:23:960 1204 740 AU AU setting next detection timeout to 2007-06-28 17:18:23 2007-06-28 13:18:23:960 1204 740 AU Setting AU scheduled install time to 2007-06-29 02:00:00 2007-06-28 13:18:28:894 1204 1b9c Report REPORT EVENT: {E8158235-299D-42B6-9B5D-96919537235B} 2007-06-28 13:18:23:894+0100 1 148 -- Mike
From: Mike Croom on 12 Aug 2007 19:12 and FWIW - if I run an update individually from the KB article I get the window "Windows Module Installer stopped working and was closed" -- Mike "Mike Croom" wrote: > I am totally stuck unable to load the new patches because Windows Update > reports error c0150004. > > is there a fix for this? > > log file below <deleted>
From: Mike Croom on 14 Aug 2007 10:04 FWIW - ran a support call with MSFT. Tried a number of actions but nothing worked and no information in their support database. Reinstall! Mike
From: Robert Aldwinckle on 14 Aug 2007 18:29 "Mike Croom" <mikecroom(a)avanade.com> wrote in message news:9BA693E0-0997-4507-A5E1-C7E8CBEC34AE(a)microsoft.com... >I am totally stuck unable to load the new patches because Windows Update > reports error c0150004. > > is there a fix for this? > > log file below It looks as if an update is failing an applicability check. How did you get it? WSUS? (FWIW I don't have a wsus3setup.cab in my SelfUpdate directory.) If so, look for support from your administrator. Otherwise perhaps you should try installing the same one manually (possibly with verbose logging specified) to see if that works any better (or at least gives a different perspective on the error.) Were any other diagnostics created by the install attempt? Do a search of all files created that day, sort them by Date Modified (hence sort them by timestamp on that day), then scroll to the ones which the update changed. In addition you could supplement the information in any logs (verbose or otherwise) by running ProcMon. It looks as if this could be an update to the MU agent; so another thing which might work is switching to the AU agent, getting it updated if necessary, and then see if it can download and install non-MU updates for you. Again, doing that would at least give you some different symptoms to look at. Good luck Robert Aldwinckle --- .... > 2007-06-28 13:18:04:361 1204 1b9c Agent Checking for updated auth cab for > service 7971f918-a847-4430-9279-4a52d1efe18d at > http://www.update.microsoft.com/v7/microsoftupdate/redir/muauth.cab > 2007-06-28 13:18:04:362 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: > 2007-06-28 13:18:04:371 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:000 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\AuthCabs\authcab.cab: > 2007-06-28 13:18:07:011 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:030 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-06-28 13:18:07:040 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:067 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab: > 2007-06-28 13:18:07:076 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:094 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: > 2007-06-28 13:18:07:107 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:284 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab: > 2007-06-28 13:18:07:293 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:301 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: > 2007-06-28 13:18:07:313 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:341 1204 1b9c Misc Validating signature for > C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab: > 2007-06-28 13:18:07:353 1204 1b9c Misc Microsoft signed: Yes > 2007-06-28 13:18:07:444 1204 1b9c Setup Determining whether a new setup > handler needs to be downloaded > 2007-06-28 13:18:07:444 1204 1b9c Setup SelfUpdate handler is not found. It > will be downloaded > 2007-06-28 13:18:07:444 1204 1b9c Setup Evaluating applicability of setup > package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" > 2007-06-28 13:18:07:932 1204 1b9c Setup Setup package > "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~x86~~7.0.6000.374" is already > installed. > 2007-06-28 13:18:07:932 1204 1b9c Setup Evaluating applicability of setup > package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" > 2007-06-28 13:18:23:887 1204 1b9c Handler FATAL: UH: 0xc0150004: > EvaluateApplicability failed in CCbs::EvaluateApplicability > 2007-06-28 13:18:23:891 1204 1b9c Setup WARNING: CBS EvaluateApplicability > returned error, error = 0xC0150004 > 2007-06-28 13:18:23:894 1204 1b9c Setup FATAL: Applicability evaluation for > setup package > "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~x86~~7.0.6000.374" failed, > error = 0xC0150004 ....
From: Jack Jack on 15 Aug 2007 12:14
Hey man, just so you know i'm having the exact same problem with you. I have Windows Vista Ultimate 64. I was already receiving errors with certain updates, but several installations later i'm not able to perform updates at all with the result of C0150004. My logs are extremely similar to yours so i think we suffer from the same problem. This C0150004 message comes up several seconds after i attempt to "Check for updates". Also, if you're using Windows Vista, do you have the problem where if you try to enter the "Turn Windows Features on or off" utility, that it comes up completely blank? Please no one respond with the microsoft solution including a registry command and a StoreDirty key, because it does not fix the problem. In fact, i have a hard time finding anyone having this same problem, where the StoreDirty deletion fixes anything. Probably a 1 time solution that has been published. If i try to install the latest microsoft update agent i receive the C0150004 message as well midway through the installation and it fails. This also happens when downloading updates individually and attempting to install them. What is also funny is that my Windows Defender updates download fine. So whatever procedure used in WU vs Defender updates must be different. No i do not have a firewall turned on (unfortunately). I won't be turning it back on until i can resolve this. I really don't want to reformat because then i'll just go and install everything I installed before and end up with the same problem... I believe this problem began when I installed & configured the Windows OneCare beta for Windows Vista x64 but uninstalling it did not make a difference for the error. I did find one solution that involved deleting a file pending.xml file from C:\Windows\WinSxS. Doing this requires you to take ownership of the file first. But i dont have this file to delete so it must be unrelated to my problem :( The symptoms were a match so i was sad to find that this file didn't exist on my machine. Maybe that will help you man, I sure wish it helped me. Please keep this post alive, i really don't want to reformat. A lot of people are having this problem (search for C0150004) and so far there isn't a uniform solution. Microsoft has also been very little help. Solutions I've found (but none have worked for me on Windows Vista Ult x64) are: #1 Stop the windows update service and delete the C:\windows\SoftwareDistribution folder. Start the service, the folder is recreated and updates start flowing again. #2 Delete the pending.xml file from c:\Windows\WinSxS after taking ownership. Updates start again. |