Error code 646
in [Windows Update]
|
From: Lizdee on 12 Jun 2010 10:56 I keep getting an error code 646 when trying to install these updates. HELP!! Security Update for the 2007 Microsoft Office System (KB982312) Security Update for Microsoft Office Excel 2007 (KB982308) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office Word 2007 (KB982135) Security Update for the 2007 Microsoft Office System (KB982331) Installation date: 6/12/2010 9:44 AM Installation status: Failed Error details: Code 646 Update type: Important
From: Big Red Big on 12 Jun 2010 12:14 "nachtrn24" wrote: > Know the feeling. Spent days on this tried 5x, failed 5x. Somehow I decided > to turn off firewalls. That didn't work, BUT if you turn off user account > controls you can install all these updates. I use the same OS and go to > control panel, click user accounts, turn off controls, go back and install > downloaded updates, the go turn user account controls back on. Glad I could > be of assistance. > > "olusesanyeni" wrote: > > > Out of several updates received on 6/10/2010, one update in a group of four > > encountered an unknown problem during installation. This update is the > > Security for Microsoft Office System (KB 982331). I use Vista Home Premium > > and shall be grateful if anyone can render assistance to resolve this > > problem. Thank you.
From: Ǝиçεl on 12 Jun 2010 13:03 Hello Lizdee, I can only post what others have tried and had some success with - Tony, posted what worked for him - <snip> tony, just disconnect the network after downloading while the windows is installing if didn't work just restart the computer and don't connect to the internet, go back to the windows update and press install, because they will be already downloaded, and it will work (vista SP2) Jose disconnecting from the 'net and rebooting worked. thanks! http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/ff6441b6-6818-4e24-b2c6-581badbc038a> <snip> Another user posted what worked for him <snip> close all office applications prior to the next install attempt. insert your office 2007 into the appropriate drive-bay prior to the next install attempt. close all open applications (i.e., anything with an icon on the taskbar). temporarily disable any third-party real-time system protections (e.g., anti-virus; anti-spyware; firewall) prior to the next install attempt. reboot after an install attempt, whether prompted to do so or not. -=- <snip> tip: if this is occurring in windows vista, disable user account control (UAC), install the updates, reenable UAC. MowGreen <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=a17301a2-91b2-4ef2-ad43-73aede17f784&mid=a17301a2-91b2-4ef2-ad43-73aede17f784> <snip> If the OS is Vista and the update in question KB982331, as posted previously from a post by an MS Support Engineer in the social.answers.update forum: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/08fec454-aad4-49fd-8df9-068b00faef6b 1. Turn off UAC. Don't just lower down the restrictions - turn it off completely. 2. Restart your computer for the change to take into effect. 3. Re-download Security Update for the 2007 Microsoft Office System (KB982331) from the link below: http://www.microsoft.com/downloads/details.aspx?familyid=7f89a734-cda4-4abb-9a10-f6dfe560e8d0&displaylang=en> 4. Install it. MowGreen <snip> Here's 3 resolutions for Vista/Windows 7: 1) Temporarily disable User Account Control. Install the updates, restart, reenable User Account Control. 2) Install the updates with the Office CD already inserted into the CD/DVD drive. 3) Open Windows Update in the Control Panel. Click the 'View updates history' link. Write down the KB number of the *failed* updates. Next, go here: Microsoft Download Center http://www.microsoft.com/downloads/Search.aspx?> Download the updates by searching for the KB number, save said updates. When you have them all, close Internet Explorer, and install them one at a time. NOTE: Be sure to download the updates intended for the architecture of the system. x86 (32bit) versions for x86 (32bit) systems; x64 (64bit) versions for x64 (64bit) systems. 4) When the update in question is a *Security update*, such as MS10-031: Description of the security update for the 2007 Office system: May 11, 2010 http://support.microsoft.com/kb/976321> then MS offers *no-charge support* in getting the update installed or troubleshooting compatibility issues: " How to obtain help and support for this security update For home users, no-charge support is available by calling 1-866-PCSAFETY in the United States and Canada or by contacting your local Microsoft subsidiary. For more information about how to contact your local Microsoft subsidiary for support issues with security updates, visit the Microsoft International Support Web site: http://support.microsoft.com/common/international.aspx?rdpath=4> North American customers can also obtain instant access to unlimited no-charge e-mail support or to unlimited individual chat support by visiting the following Microsoft Web site: http://support.microsoft.com/oas/default.aspx?&prid=7552> For enterprise customers, support for security updates is available through your usual support contacts. " HTH ! MowGreen <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=78aae540-3d76-42a1-8bcf-ebd478ee1b2f&mid=78aae540-3d76-42a1-8bcf-ebd478ee1b2f> <snip> Please let us know what fixes the problem or if the pяoblem remains -=- Ǝиçεl "Lizdee" wrote: > I keep getting an error code 646 when trying to install these updates. HELP!! > > Security Update for the 2007 Microsoft Office System (KB982312) > Security Update for Microsoft Office Excel 2007 (KB982308) > Security Update for Microsoft Office InfoPath 2007 (KB979441) > Security Update for Microsoft Office PowerPoint 2007 (KB982158) > Security Update for Microsoft Office Word 2007 (KB982135) > Security Update for the 2007 Microsoft Office System (KB982331) > > Installation date: 6/12/2010 9:44 AM > Installation status: Failed > Error details: Code 646 > Update type: Important > > > >
From: MowGreen on 12 Jun 2010 13:28 Ǝиçεl wrote: > Hello Lizdee, > > I can only post what others have tried and had some success with - That's all there is on this error code ... so far, Ǝиçεl. If I stumble over any others, I'll try to post it/them before I leave on "vacation". MowGreen ================ *-343-* FDNY Never Forgotten ================ banthecheck.com "Security updates should *never* have *non-security content* prechecked
From: racenagain66 on 12 Jun 2010 16:43 "Lizdee" wrote: > I keep getting an error code 646 when trying to install these updates. HELP!! > > Security Update for the 2007 Microsoft Office System (KB982312) > Security Update for Microsoft Office Excel 2007 (KB982308) > Security Update for Microsoft Office InfoPath 2007 (KB979441) > Security Update for Microsoft Office PowerPoint 2007 (KB982158) > Security Update for Microsoft Office Word 2007 (KB982135) > Security Update for the 2007 Microsoft Office System (KB982331) > > Installation date: 6/12/2010 9:44 AM > Installation status: Failed > Error details: Code 646 > Update type: Important > > > >
|
Pages: 1 Prev: XP has a SYSTEM RESTORE that worked for me for a smiliar issue. Next: All update installs fail |