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From: tjs on 7 Apr 2010 23:25
Solution: System Update Readiness Tool
http://support.microsoft.com/kb/947821

Toby



"Jake" wrote:

> I'm getting the "Windows could not search for new updates" and
> returned error code 80070490 in the window. I've tried restoring to a
> previously-successful 'windows update' restore point but the problem
> persists. There doesn't appear to be any reference in the Microsoft Knowledge
> Base to this particular error code. Any ideas on the problem and how to
> resolve it? Thanks.
>
> Ian
>
>
From: JP on 18 Apr 2010 12:16
You receive a "0x80070490" error code when you use Windows Update or
Microsoft Update Web sites to install updates
http://support.microsoft.com/kb/958044

How to overcome error 0x80070490 when installing updates in Windows
Vista/Server 2008
http://blogs.msdn.com/andrekl/archive/2008/09/29/how-to-overcome-error-0x80070490-when-installing-updates-in-windows-vista-server-2008.aspx


"PA Bear" wrote:

> Open a free Support Incident, Jake.
>
> Customers in the U.S. and Canada can receive technical support from
> Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
> support calls that are associated with security updates or using Automatic
> Updates. When you call, clearly state that your problem is the inability to
> reach and install updates via Automatic Updates in Vista. Tell them what
> you see in Event Viewer.
>
> In other countries, see http://support.microsoft.com/security > "No-Charge
> Support...for virus and other security-related" issues in right-hand menu
> for localized contact information.
>
> For more information about how to contact Microsoft for support issues,
> visit the International Support Web site:
> https://support.microsoft.com/common/international.aspx
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
> Jake wrote:
> > Hi,
> >
> > Event viewer gave the following info:"Unable to Connect: Windows is unable
> > to connect to the automatic updates service and therefore cannot download
> > and install updates according to the set schedule. Windows will continue
> > to
> > try to establish a connection."
> >
> > Does this help?
> >
> >
> >
> > "TaurArian" wrote:
> >
> >> 0x80070490 -2147023728 E PROP ID UNSUPPORTED Permission denied / [Problem
> >> initializing or using session variables] or Element not found
> >>
> >> Any other errors in the event viewer?
> >>
> >> "Jake" wrote:
> >>
> >>> I'm getting the "Windows could not search for new updates" and
> >>> returned error code 80070490 in the window. I've tried restoring to a
> >>> previously-successful 'windows update' restore point but the problem
> >>> persists. There doesn't appear to be any reference in the Microsoft
> >>> Knowledge Base to this particular error code. Any ideas on the problem
> >>> and how to resolve it? Thanks.
> >>>
> >>> Ian
>
>
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