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From: krige on 2 Sep 2009 12:41

Hello there,

I get an [Error number: 0x8024402F] every time I try to do Windows
Update on a fresh installation of Windows XP Professional SP3.

I have already tried all of the suggestions to solve this problem I
have found in Internet, like:

1. done all the normal and advanced methods proposed on this page
http://support.microsoft.com/kb/836941

2. cleared Temporary Internet files;

3. checked that the Background Intelligent Transfer Service to is set
to Automatic and verified its Status is Started;

4.
- net stop wuauserv
- net stop bits
- run disk clean up and choose all except compress old files.
- delete �%windir%\softwaredistribution� directory.
- net start wuauserv
- net start bits
- wuauclt.exe /resetauthorization /detectnow

5. checked that the Set Event Log service is set to Automatic and
verify that the Status is Started

6. run:
REGSVR32 WUAPI.DLL
REGSVR32 WUAUENG.DLL
REGSVR32 WUAUENG1.DLL
REGSVR32 ATL.DLL
REGSVR32 WUCLTUI.DLL
REGSVR32 WUPS.DLL
REGSVR32 WUPS2.DLL
REGSVR32 WUWEB.DLL

7. run:
regsvr32 qmgr.dll
regsvr32 qmgrprxy.dll

8. run:
regsvr32 jscript.dll
regsvr32 MSXML.DLL
regsvr32 MSXML2.DLL
regsvr32 MSXML3.DLL

9.
- %SystemRoot%\system32\net stop wuauserv
- %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
- %SystemRoot%\system32\net start wuauserv
- downloaded the latest version of the Windows Update agent from here
(x86):
http://go.microsoft.com/fwlink/?LinkID=91237
- closed all Internet Explorer windows and other applications.
- %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE

10. downloaded and installed the latest Windows Installer (for my OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

11.
- visited http://windowsupdate.microsoft.com/
- selected CUSTOM scan
- got the same [Error number: 0x8024402F]

12. followed these instructions:
http://support.microsoft.com/kb/916259

13.
- looked in the %SystemRoot%\SoftwareDistribution\Downloads
- found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
- went to their "update" folder within each folder and double clicked
the update.exe.

14. run Dial-a-fix v0.60.0.24
http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml


I still get the same error, I don't know what else to do.


Below here is quoted what is reported in my %windir%\windowsupdate.log
of the last updating attempt. I hope somebody will be able to understand
what the problem could be.


> Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
> ===========
> Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
> Misc = Module: C:\WINDOWS\system32\wuapi.dll
> COMAPI ----------- COMAPI: IUpdateServiceManager::AddService
> -----------
> COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
> COMAPI - AuthorizationCabPath =
> C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
> Misc Microsoft signed: Yes
> Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
> ===========
> Misc = Process: C:\WINDOWS\system32\wuauclt.exe
> Misc = Module: C:\WINDOWS\system32\wuaueng.dll
> DtaStor Update service properties: service registered with AU is
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> COMAPI - Added service, URL =
> http://update.microsoft.com/microsoftupdate/
> COMAPI ----------- COMAPI:
> IUpdateServiceManager::RegisterServiceWithAU -----------
> COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
> Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
> ===========
> Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
> Misc = Module: C:\WINDOWS\system32\muweb.dll
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> Misc Microsoft signed: Yes
> Setup *********** Setup: Checking whether self-update is required
> ***********
> Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup * IsUpdateRequired = No
> Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
> ===========
> Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
> Misc = Module: C:\WINDOWS\system32\wuweb.dll
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
> Misc Microsoft signed: Yes
> Setup *********** Setup: Checking whether self-update is required
> ***********
> Setup * Inf file:
> C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
> Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui:
> target version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui:
> target version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui:
> target version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target
> version = 7.2.6001.788, required version = 7.2.6001.788
> Setup * IsUpdateRequired = No
> COMAPI -------------
> COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate]
> COMAPI ---------
> COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
> Agent *************
> Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate]
> Agent *********
> Agent * Online = Yes; Ignore download priority = No
> Agent * Criteria = "IsInstalled=0 and IsHidden=0"
> Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
> Agent * Search Scope = {Machine}
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
> Misc Microsoft signed: Yes
> Agent Checking for updated auth cab for service
> 7971f918-a847-4430-9279-4a52d1efe18d at
> http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
> Misc Microsoft signed: Yes
> DtaStor Update service properties: service registered with AU is
> {7971F918-A847-4430-9279-4A52D1EFE18D}
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
> Misc Microsoft signed: Yes
> Misc Validating signature for
> C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
> Misc Microsoft signed: Yes
> PT +++++++++++ PT: Synchronizing server updates +++++++++++
> PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
> https://update.microsoft.com/v6/ClientWebService/client.asmx
> PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error
> = 7, soap error code = 300, HTTP status code = 200
> PT WARNING: SOAP Fault: 0x00012c
> PT WARNING: faultstring:Fault occurred
> PT WARNING: ErrorCode:ConfigChanged(2)
> PT WARNING: Message:(null)
> PT WARNING:
> Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
> PT WARNING: ID:9ba1a272-5f4b-4588-8a53-6f821043d2bd
> Misc WARNING: Send failed with hr = 80072efd.
> Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
> <(null)> Bypass List used : <(null)> Auth Schemes used : <>
> Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
> error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation
> MakeRequest failed. error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
> with 0x80072efd
> Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> Misc WARNING: Send failed with hr = 80072efd.
> Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
> <(null)> Bypass List used : <(null)> Auth Schemes used : <>
> Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
> error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation
> MakeRequest failed. error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
> with 0x80072efd
> Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> Misc WARNING: Send failed with hr = 80072efd.
> Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
> <(null)> Bypass List used : <(null)> Auth Schemes used : <>
> Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
> error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation
> MakeRequest failed. error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
> with 0x80072efd
> Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> Misc WARNING: Send failed with hr = 80072efd.
> Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
> <(null)> Bypass List used : <(null)> Auth Schemes used : <>
> Misc WARNING: WinHttp: SendRequestUsingProxy failed for
> <http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
> error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation
> MakeRequest failed. error 0x80072efd
> Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
> with 0x80072efd
> Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
> PT WARNING: ECP: Failed to download cab file from
> http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab
> with error 0x80072efd
> PT WARNING: ECP: This roundtrip contained some optimized updates which
> failed. New Update count = 0, Old Count = 7
> PT FATAL: ProcessCoreMetadata did not return any update to be
> committed
> PT WARNING: Sync of Updates: 0x8024402f
> PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
> Agent * WARNING: Failed to synchronize, error = 0x8024402F
> Agent * WARNING: Exit code = 0x8024402F
> Agent *********
> Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
> Agent *************
> Agent WARNING: WU client failed Searching for update with error
> 0x8024402f
> COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
> COMAPI - Updates found = 0
> COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F
> COMAPI ---------
> COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
> COMAPI -------------
> COMAPI WARNING: Operation failed due to earlier error, hr=8024402F
> COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)
> Report REPORT EVENT: {D67A2930-FFFD-4C3A-B06A-7C4967C98639} 2009-09-02
> 18:24:37:406+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f MicrosoftUpdate Failure Software
> Synchronization Windows Update Client failed to detect with error
> 0x8024402f.


--
krige
------------------------------------------------------------------------
krige's Profile: http://forums.techarena.in/members/131439.htm
View this thread: http://forums.techarena.in/windows-update/1241094.htm

http://forums.techarena.in

From: MowGreen on 2 Sep 2009 14:21
Open a Command Prompt. Enter the following command and press Enter
proxycfg

* Does the system have Direct access ? *

There's a communication issue going on that starts with the Protocol
Talker: PT WARNING: SyncUpdates failure, error = 0x8024400D
SUS_E_PT_SOAP_CLIENT

A failed proxy attempt: Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
error 0x80072efd ERROR_INTERNET_CANNOT_CONNECT

And then the FATAL Protocol Talker error:
PT FATAL: ProcessCoreMetadata did not return any update to be
committed
PT WARNING: Sync of Updates: 0x8024402f WU_E_PT_ECP_SUCCEEDED_WITH_ERRORS

You attempted to opt the system into Microsoft Update when the system
could barely access Windows Update.

> found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
> went to their "update" folder within each folder and double clicked
> the update.exe.

* When was IE8 installed ? *

The subfolders of Software Distribution\Download are randomly named and
in turn, they contain an update subfolder which contains the .cat file.
IF the subfolders are named .cat then the downloads are not complete,
thus, they will not install.
There's a file list for IE8 x86 for XP here:
http://support.microsoft.com/kb972260
All of the files listed will be present in a randomly named subfolder of
SD *if* it downloaded correctly.

Which firewall is being used; is the system on a network, if yes, is
this a wireless network or hardwired ?

Have you tried to manually download an update from the MS Download
Center, save, and then install it ?


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *not* have *non-security content* prechecked"



krige wrote:

> Hello there,
>
> I get an [Error number: 0x8024402F] every time I try to do Windows
> Update on a fresh installation of Windows XP Professional SP3.
>
> I have already tried all of the suggestions to solve this problem I
> have found in Internet, like:
>
> 1. done all the normal and advanced methods proposed on this page
> http://support.microsoft.com/kb/836941
>
> 2. cleared Temporary Internet files;
>
> 3. checked that the Background Intelligent Transfer Service to is set
> to Automatic and verified its Status is Started;
>
> 4.
> - net stop wuauserv
> - net stop bits
> - run disk clean up and choose all except compress old files.
> - delete �%windir%\softwaredistribution� directory.
> - net start wuauserv
> - net start bits
> - wuauclt.exe /resetauthorization /detectnow
>
> 5. checked that the Set Event Log service is set to Automatic and
> verify that the Status is Started
>
> 6. run:
> REGSVR32 WUAPI.DLL
> REGSVR32 WUAUENG.DLL
> REGSVR32 WUAUENG1.DLL
> REGSVR32 ATL.DLL
> REGSVR32 WUCLTUI.DLL
> REGSVR32 WUPS.DLL
> REGSVR32 WUPS2.DLL
> REGSVR32 WUWEB.DLL
>
> 7. run:
> regsvr32 qmgr.dll
> regsvr32 qmgrprxy.dll
>
> 8. run:
> regsvr32 jscript.dll
> regsvr32 MSXML.DLL
> regsvr32 MSXML2.DLL
> regsvr32 MSXML3.DLL
>
> 9.
> - %SystemRoot%\system32\net stop wuauserv
> - %SystemRoot%\system32\regsvr32 %SystemRoot%\system32\wups2.dll
> - %SystemRoot%\system32\net start wuauserv
> - downloaded the latest version of the Windows Update agent from here
> (x86):
> http://go.microsoft.com/fwlink/?LinkID=91237
> - closed all Internet Explorer windows and other applications.
> - %SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
>
> 10. downloaded and installed the latest Windows Installer (for my OS):
> ( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
> http://www.microsoft.com/downloadS/d...displaylang=en
>
> 11.
> - visited http://windowsupdate.microsoft.com/
> - selected CUSTOM scan
> - got the same [Error number: 0x8024402F]
>
> 12. followed these instructions:
> http://support.microsoft.com/kb/916259
>
> 13.
> - looked in the %SystemRoot%\SoftwareDistribution\Downloads
> - found two updates (KB973874-IE8.CAT and KB972260-IE8.CAT)
> - went to their "update" folder within each folder and double clicked
> the update.exe.
>
> 14. run Dial-a-fix v0.60.0.24
> http://www.softpedia.com/get/System/System-Miscellaneous/Dial-a-fix.shtml
>
>
> I still get the same error, I don't know what else to do.
>
>
> Below here is quoted what is reported in my %windir%\windowsupdate.log
> of the last updating attempt. I hope somebody will be able to understand
> what the problem could be.
>
>
>
>>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
>>===========
>>Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
>>Misc = Module: C:\WINDOWS\system32\wuapi.dll
>>COMAPI ----------- COMAPI: IUpdateServiceManager::AddService
>>-----------
>>COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
>>COMAPI - AuthorizationCabPath =
>>C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
>>Misc Microsoft signed: Yes
>>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
>>===========
>>Misc = Process: C:\WINDOWS\system32\wuauclt.exe
>>Misc = Module: C:\WINDOWS\system32\wuaueng.dll
>>DtaStor Update service properties: service registered with AU is
>>{7971F918-A847-4430-9279-4A52D1EFE18D}
>>COMAPI - Added service, URL =
>>http://update.microsoft.com/microsoftupdate/
>>COMAPI ----------- COMAPI:
>>IUpdateServiceManager::RegisterServiceWithAU -----------
>>COMAPI - ServiceId = {7971f918-a847-4430-9279-4a52d1efe18d}
>>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
>>===========
>>Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
>>Misc = Module: C:\WINDOWS\system32\muweb.dll
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>Misc Microsoft signed: Yes
>>Setup *********** Setup: Checking whether self-update is required
>>***********
>>Setup * Inf file:
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>Setup Update NOT required for C:\WINDOWS\system32\wuweb.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup * IsUpdateRequired = No
>>Misc =========== Logging initialized (build: 7.2.6001.788, tz: +0200)
>>===========
>>Misc = Process: C:\Program Files\Internet Explorer\IEXPLORE.EXE
>>Misc = Module: C:\WINDOWS\system32\wuweb.dll
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
>>Misc Microsoft signed: Yes
>>Setup *********** Setup: Checking whether self-update is required
>>***********
>>Setup * Inf file:
>>C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
>>Setup Update NOT required for C:\WINDOWS\system32\cdm.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuapi.dll.mui: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuauclt.exe: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuaucpl.cpl.mui:
>>target version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wuaueng.dll.mui:
>>target version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wucltui.dll.mui:
>>target version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wups.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup Update NOT required for C:\WINDOWS\system32\wups2.dll: target
>>version = 7.2.6001.788, required version = 7.2.6001.788
>>Setup * IsUpdateRequired = No
>>COMAPI -------------
>>COMAPI -- START -- COMAPI: Search [ClientId = MicrosoftUpdate]
>>COMAPI ---------
>>COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = MicrosoftUpdate]
>>Agent *************
>>Agent ** START ** Agent: Finding updates [CallerId = MicrosoftUpdate]
>>Agent *********
>>Agent * Online = Yes; Ignore download priority = No
>>Agent * Criteria = "IsInstalled=0 and IsHidden=0"
>>Agent * ServiceID = {7971F918-A847-4430-9279-4A52D1EFE18D}
>>Agent * Search Scope = {Machine}
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
>>Misc Microsoft signed: Yes
>>Agent Checking for updated auth cab for service
>>7971f918-a847-4430-9279-4a52d1efe18d at
>>http://update.microsoft.com/v8/microsoftupdate/redir/MUAuth.cab
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\AuthCabs\authcab.cab:
>>Misc Microsoft signed: Yes
>>DtaStor Update service properties: service registered with AU is
>>{7971F918-A847-4430-9279-4A52D1EFE18D}
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
>>Misc Microsoft signed: Yes
>>Misc Validating signature for
>>C:\WINDOWS\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\muv3muredir.cab:
>>Misc Microsoft signed: Yes
>>PT +++++++++++ PT: Synchronizing server updates +++++++++++
>>PT + ServiceId = {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
>>https://update.microsoft.com/v6/ClientWebService/client.asmx
>>PT WARNING: SyncUpdates failure, error = 0x8024400D, soap client error
>>= 7, soap error code = 300, HTTP status code = 200
>>PT WARNING: SOAP Fault: 0x00012c
>>PT WARNING: faultstring:Fault occurred
>>PT WARNING: ErrorCode:ConfigChanged(2)
>>PT WARNING: Message:(null)
>>PT WARNING:
>>Method:"http://www.microsoft.com/SoftwareDistribution/Server/ClientWebService/SyncUpdates"
>>PT WARNING: ID:9ba1a272-5f4b-4588-8a53-6f821043d2bd
>>Misc WARNING: Send failed with hr = 80072efd.
>>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
>><(null)> Bypass List used : <(null)> Auth Schemes used : <>
>>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
>><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
>>error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
>>MakeRequest failed. error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
>>with 0x80072efd
>>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
>>Misc WARNING: Send failed with hr = 80072efd.
>>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
>><(null)> Bypass List used : <(null)> Auth Schemes used : <>
>>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
>><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
>>error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
>>MakeRequest failed. error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
>>with 0x80072efd
>>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
>>Misc WARNING: Send failed with hr = 80072efd.
>>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
>><(null)> Bypass List used : <(null)> Auth Schemes used : <>
>>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
>><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
>>error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
>>MakeRequest failed. error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
>>with 0x80072efd
>>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
>>Misc WARNING: Send failed with hr = 80072efd.
>>Misc WARNING: SendRequest failed with hr = 80072efd. Proxy List used:
>><(null)> Bypass List used : <(null)> Auth Schemes used : <>
>>Misc WARNING: WinHttp: SendRequestUsingProxy failed for
>><http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab>.
>>error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation
>>MakeRequest failed. error 0x80072efd
>>Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed
>>with 0x80072efd
>>Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072efd
>>PT WARNING: ECP: Failed to download cab file from
>>http://www.download.windowsupdate.com/msdownload/update/software/crup/2008/02/1048360_c873a4d79e4973dd784923952c47a42163cb3273.cab
>>with error 0x80072efd
>>PT WARNING: ECP: This roundtrip contained some optimized updates which
>>failed. New Update count = 0, Old Count = 7
>>PT FATAL: ProcessCoreMetadata did not return any update to be
>>committed
>>PT WARNING: Sync of Updates: 0x8024402f
>>PT WARNING: SyncServerUpdatesInternal failed: 0x8024402f
>>Agent * WARNING: Failed to synchronize, error = 0x8024402F
>>Agent * WARNING: Exit code = 0x8024402F
>>Agent *********
>>Agent ** END ** Agent: Finding updates [CallerId = MicrosoftUpdate]
>>Agent *************
>>Agent WARNING: WU client failed Searching for update with error
>>0x8024402f
>>COMAPI >>-- RESUMED -- COMAPI: Search [ClientId = MicrosoftUpdate]
>>COMAPI - Updates found = 0
>>COMAPI - WARNING: Exit code = 0x00000000, Result code = 0x8024402F
>>COMAPI ---------
>>COMAPI -- END -- COMAPI: Search [ClientId = MicrosoftUpdate]
>>COMAPI -------------
>>COMAPI WARNING: Operation failed due to earlier error, hr=8024402F
>>COMAPI FATAL: Unable to complete asynchronous search. (hr=8024402F)
>>Report REPORT EVENT: {D67A2930-FFFD-4C3A-B06A-7C4967C98639} 2009-09-02
>>18:24:37:406+0200 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f MicrosoftUpdate Failure Software
>>Synchronization Windows Update Client failed to detect with error
>>0x8024402f.
>
>
>
From: krige on 3 Sep 2009 05:23

Thank you MowGreen.

MowGreen;4598087 Wrote:
> Open a Command Prompt. Enter the following command and press Enter
> proxycfg

HKEY_LOCAL_MACHINE\
SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
Settings\Connections\
WinHttpSettings :
Direct access (no proxy server).


MowGreen;4598087 Wrote:
> * Does the system have Direct access ? *

I don't know what a "Direct access" is.


MowGreen;4598087 Wrote:
> You attempted to opt the system into Microsoft Update when the system
> could barely access Windows Update.

The system is able to connect to every other Internet web site
normally.


MowGreen;4598087 Wrote:
> * When was IE8 installed ? *

It was installed just after the first attempts to update. I thought the
issue was due to the use of an old version of Internet Explorer. I
downloaded the IE8 installation file from the Microsoft Update Catalog:
http://catalog.update.microsoft.com/


MowGreen;4598087 Wrote:
> The subfolders of Software Distribution\Download are randomly named and
> in turn, they contain an update subfolder which contains the .cat
> file.
> IF the subfolders are named .cat then the downloads are not complete,
> thus, they will not install.

The two updates I mentioned earlier completed successfully and asked me
to reboot.


MowGreen;4598087 Wrote:
> Which firewall is being used; is the system on a network, if yes, is
> this a wireless network or hardwired ?

Windows Firewall is being used; the system is on a hardwired network.


MowGreen;4598087 Wrote:
> Have you tried to manually download an update from the MS Download
> Center, save, and then install it ?

Yes, I have downloaded from the Microsoft Update Catalog, saved and
successfully installed the following updates:

Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973815)
Security Update for Windows XP (KB973869)
Security Update for Windows XP Service Pack 3 (KB973540)
Cumulative Security Update for ActiveX Killbits for Windows XP
(KB973346)
Security Update for Windows XP (KB970483)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973354)
Update Rollup for ActiveX Killbits for Windows XP (KB969898)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB970238)
Update for Root Certificates [May 2009] (KB931125)


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From: MowGreen on 3 Sep 2009 14:18
YW, krige. There's no issue with Windows Installer if the system can
update manually. The issue is being caused by some 'thing' interfering
with the communication between the update servers and the system.
BTW, "Direct access" means that there is no proxy being used between the
servers and the system.

Does the router have a hardware firewall and does it have ActiveX or
script blocking turned on by it's Default setting ?

What is the installed antivirus/security suite ?

Ensure that necessary updating services are not Disabled.
Open the Services console and check:

Automatic Updates Startup type: Automatic
Background Intelligence Transfer Service (BITS) - Manual

See if either of the above 2 services is Disabled, can be started,
stopped, and then restarted again, whatever the case may be.


If the isssue is *not* outside the OS, then suggest you see:
How do I reset Windows Update components?
http://support.microsoft.com/kb/971058


And, have you checked IE's add ons to see if one of them is causing the
communications error ?
Tools > Manage Add-ons
In the left frame click on Toolbars and Extensions and then check out
the listings on the right. Click the drop down window next to Show and
choose All add-ons first.
Now set Show to " Run without permission" and then go over the list in
the right frame again.

Once you're done with Toolbars and Extensions, click InPrivate Filtering
and see if any microsoft update sites are being blocked.


MowGreen
===============
*-343-* FDNY
Never Forgotten
===============

banthecheck.com
"Security updates should *not* have *non-security content* prechecked"




krige wrote:

> Thank you MowGreen.
>
> MowGreen;4598087 Wrote:
>
>>Open a Command Prompt. Enter the following command and press Enter
>>proxycfg
>
>
> HKEY_LOCAL_MACHINE\
> SOFTWARE\Microsoft\Windows\CurrentVersion\Internet
> Settings\Connections\
> WinHttpSettings :
> Direct access (no proxy server).
>
>
> MowGreen;4598087 Wrote:
>
>>* Does the system have Direct access ? *
>
>
> I don't know what a "Direct access" is.
>
>
> MowGreen;4598087 Wrote:
>
>>You attempted to opt the system into Microsoft Update when the system
>>could barely access Windows Update.
>
>
> The system is able to connect to every other Internet web site
> normally.
>
>
> MowGreen;4598087 Wrote:
>
>>* When was IE8 installed ? *
>
>
> It was installed just after the first attempts to update. I thought the
> issue was due to the use of an old version of Internet Explorer. I
> downloaded the IE8 installation file from the Microsoft Update Catalog:
> http://catalog.update.microsoft.com/
>
>
> MowGreen;4598087 Wrote:
>
>>The subfolders of Software Distribution\Download are randomly named and
>>in turn, they contain an update subfolder which contains the .cat
>>file.
>>IF the subfolders are named .cat then the downloads are not complete,
>>thus, they will not install.
>
>
> The two updates I mentioned earlier completed successfully and asked me
> to reboot.
>
>
> MowGreen;4598087 Wrote:
>
>>Which firewall is being used; is the system on a network, if yes, is
>>this a wireless network or hardwired ?
>
>
> Windows Firewall is being used; the system is on a hardwired network.
>
>
> MowGreen;4598087 Wrote:
>
>>Have you tried to manually download an update from the MS Download
>>Center, save, and then install it ?
>
>
> Yes, I have downloaded from the Microsoft Update Catalog, saved and
> successfully installed the following updates:
>
> Security Update for Windows XP (KB956744)
> Security Update for Windows XP (KB960859)
> Security Update for Windows XP (KB961371)
> Security Update for Windows XP (KB971557)
> Security Update for Windows XP (KB971657)
> Security Update for Windows XP (KB973507)
> Security Update for Windows XP (KB973815)
> Security Update for Windows XP (KB973869)
> Security Update for Windows XP Service Pack 3 (KB973540)
> Cumulative Security Update for ActiveX Killbits for Windows XP
> (KB973346)
> Security Update for Windows XP (KB970483)
> Security Update for Windows XP (KB971633)
> Security Update for Windows XP (KB973354)
> Update Rollup for ActiveX Killbits for Windows XP (KB969898)
> Security Update for Windows XP (KB961501)
> Security Update for Windows XP (KB968537)
> Security Update for Windows XP (KB970238)
> Update for Root Certificates [May 2009] (KB931125)
>
>
From: krige on 4 Sep 2009 07:00

I don't know whether it's hardware or software but the router does have
a firewall. My network administrator told me it only checks inbound
traffic and confirmed me the port 443 is open.

Avast Home Edition 4.8

They are both started and running. They can be stopped, started and
restarted.

I have downloaded and have run the fix mentioned in that page with no
success: I still get the same error.

They are all enabled. Should I look for any other evidence?

The InPrivate Filtering frame is empty.

I don't know whether it's relevant but I have just found out that the
reverse lookup for update.microsoft.com doesn't work. When I run:

nslookup update.microsoft.com

it gives me back:

Non-authoritative answer:
Name: update.microsoft.com.nsatc.net
Address: 65.55.184.156
Aliases: update.microsoft.com

whereas when I run:

nslookup 65.55.184.156

it gives:

*** can't find 65.55.184.156: Non-existent domain

The reverse lookup works fine with all the other domains I have
checked.

The DNS server is set to be automatically obtained. It doesn't work
with any other manually set.


--
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