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From: Runaround on 18 Feb 2010 16:08
guess I really don't know the difference between 'freeze' and 'crash'. When
I click on the repair button the hour glass appears and stays on. The only
way to close scanpst at that point is to use the 'end now' feature within the
Task Master.
Hope that helps, and is there anywhere I can download a new scanpst.exe file?
Thanks for your interest

"Brian Tillman [MVP-Outlook]" wrote:

> "Runaround" <Runaround(a)discussions.microsoft.com> wrote in message
> news:905E7730-0603-47A4-BF08-A47240169E8F(a)microsoft.com...
>
> > (2) I ran scanpst.exe several times. I shut all applications and processes
> > down. As I said, the application runs, but crashes when the 'repair' button
> > is clicked.
>
> First you say it freezes, then you say it crashes. Those aren't the same
> thing. Which is it? If the latter, what error gets generated?
> --
> Brian Tillman [MVP-Outlook]
>
> .
>
From: Brian Tillman [MVP-Outlook] on 19 Feb 2010 07:52
"Runaround" <Runaround(a)discussions.microsoft.com> wrote in message
news:AA197129-6D7D-4728-9E78-AB6989057AC7(a)microsoft.com...

> guess I really don't know the difference between 'freeze' and 'crash'. When
> I click on the repair button the hour glass appears and stays on. The only
> way to close scanpst at that point is to use the 'end now' feature within
> the
> Task Master.
> Hope that helps, and is there anywhere I can download a new scanpst.exe
> file?

There is nowhere to download a "new" scanpst. The scanpst that comes with the
version of Outlook you have is exactly the one you need. What I would do in
your case is to let scanpst run for an extended period just to make sure it
was hung. If scanpst can't repair the PST or never responds (after a period
of a few hours), then you'll need to pursue acquiring one of the many
commercial PST repair programs that are available. It could even be that
you'll never be able to recover the data in that PST. A BSOD is a serious
failure that aborts all I/O immediately and your PST could have been damaged
beyond repair.
--
Brian Tillman [MVP-Outlook]

From: Jethro Pull on 19 Feb 2010 09:45
Very impressive web site, TT. Nice to have it in my bag of tricks. Thanks.

On 2/18/2010 9:31 AM, TT wrote:
> See this link
>
> http://www.slipstick.com/problems/scanpst.asp
>
>
> TT
>
> "Runaround" wrote:
>
>
>> I experienced the dreaded blue screen. After the computer re-started I could
>> not open my Outloook, and received the error message, "Errors have been
>> detected the the Outlook.pst file.l It further instructed me to use the
>> Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. I
>> ran Scanpst.exe and it detects errors but freezes up when the 'repair' button
>> is clicked. No repairs result.
>> I found the Scanpst.exe in Program Files\Microsoft Office\Office 12.
>> I am running Office 2007
>> Operating Sytem is XP Service Pack 2 (maybe 3)
>> Is there somewhere I can download a new scanpst.exe file? Or what do you
>> suggest I do now?
>> Thanks.
>>

From: Runaround on 19 Feb 2010 15:34
Appreciate learning about this web site, but unless I missed something the
software costs like $129. And I cannot afford that at the moment. Did I
miss something?
Thanks

"Jethro Pull" wrote:

> Very impressive web site, TT. Nice to have it in my bag of tricks. Thanks.
>
> On 2/18/2010 9:31 AM, TT wrote:
> > See this link
> >
> > http://www.slipstick.com/problems/scanpst.asp
> >
> >
> > TT
> >
> > "Runaround" wrote:
> >
> >
> >> I experienced the dreaded blue screen. After the computer re-started I could
> >> not open my Outloook, and received the error message, "Errors have been
> >> detected the the Outlook.pst file.l It further instructed me to use the
> >> Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. I
> >> ran Scanpst.exe and it detects errors but freezes up when the 'repair' button
> >> is clicked. No repairs result.
> >> I found the Scanpst.exe in Program Files\Microsoft Office\Office 12.
> >> I am running Office 2007
> >> Operating Sytem is XP Service Pack 2 (maybe 3)
> >> Is there somewhere I can download a new scanpst.exe file? Or what do you
> >> suggest I do now?
> >> Thanks.
> >>
>
> .
>
From: Runaround on 20 Feb 2010 15:21


"Runaround" wrote:

> Appreciate learning about this web site, but unless I missed something the
> software costs like $129. And I cannot afford that at the moment. Did I
> miss something?
> Thanks
>
> "Jethro Pull" wrote:
>
> > Very impressive web site, TT. Nice to have it in my bag of tricks. Thanks.
> >
> > On 2/18/2010 9:31 AM, TT wrote:
> > > See this link
> > >
> > > http://www.slipstick.com/problems/scanpst.asp
> > >
> > >
> > > TT
> > >
> > > "Runaround" wrote:
> > >
> > >
> > >> I experienced the dreaded blue screen. After the computer re-started I could
> > >> not open my Outloook, and received the error message, "Errors have been
> > >> detected the the Outlook.pst file.l It further instructed me to use the
> > >> Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. I
> > >> ran Scanpst.exe and it detects errors but freezes up when the 'repair' button
> > >> is clicked. No repairs result.
> > >> I found the Scanpst.exe in Program Files\Microsoft Office\Office 12.
> > >> I am running Office 2007
> > >> Operating Sytem is XP Service Pack 2 (maybe 3)
> > >> Is there somewhere I can download a new scanpst.exe file? Or what do you
> > >> suggest I do now?
> > >> Thanks.
> > >>
> >
> > .
> >
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