Event 1040 heartbeat intervals
in [Microsoft Exchange]
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From: Jon Fleming on 24 Nov 2009 11:57 I keep getting event 1040 "The average of the most recent [306] heartbeat intervals is less than or equal to [540].". I'm running Exchange Server 2007 SP1 in Small Business Server 2008 standard. Windows Firewall is on at the server, and I have a Fortigate 50B router. I've read Enterprise firewall configuration for Exchange ActiveSync Direct Push Technology (http://support.microsoft.com/kb/905013) and none of it seems applicable. It's just an annoyance, but how do I get rid of this stupid warning?
From: Ed Crowley [MVP] on 25 Nov 2009 02:13 When you quote an event log entry you should post the entire entry. The handy-dandy copy-to-clipboard button in the event detail should help you with that. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Jon Fleming" <jonf(a)fleming-nospam.com> wrote in message news:2h3og5pe043snu5gtjib6qvog011pjh38l(a)4ax.com... >I keep getting event 1040 "The average of the most recent [306] > heartbeat intervals is less than or equal to [540].". I'm running > Exchange Server 2007 SP1 in Small Business Server 2008 standard. > Windows Firewall is on at the server, and I have a Fortigate 50B > router. I've read Enterprise firewall configuration for Exchange > ActiveSync Direct Push Technology > (http://support.microsoft.com/kb/905013) and none of it seems > applicable. > > It's just an annoyance, but how do I get rid of this stupid warning?
From: rff on 1 Dec 2009 11:21 On Tue, 24 Nov 2009 23:13:24 -0800, "Ed Crowley [MVP]" <curspice(a)nospam.net> wrote: >When you quote an event log entry you should post the entire entry. The >handy-dandy copy-to-clipboard button in the event detail should help you >with that. ok: Log Name: Application Source: MSExchange ActiveSync Date: 12/1/2009 10:58:39 AM Event ID: 1040 Task Category: Requests Level: Warning Keywords: Classic User: N/A Computer: {servername}.{domain}.local Description: The average of the most recent [316] heartbeat intervals used by clients is less than or equal to [540]. Make sure that your firewall configuration is set to work correctly with Exchange ActiveSync and Direct Push technology. Specifically, make sure that your firewall is configured so that requests to Exchange ActiveSync do not expire before they have the opportunity to be processed. For more information about how to configure firewall settings when you use Exchange ActiveSync, see Microsoft Knowledge Base article 905013, "Enterprise Firewall Configuration for Exchange ActiveSync Direct Push Technology" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=905013). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="MSExchange ActiveSync" /> <EventID Qualifiers="32772">1040</EventID> <Level>3</Level> <Task>1</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-12-01T15:58:39.000Z" /> <EventRecordID>217066</EventRecordID> <Channel>Application</Channel> <Computer>{servername}.{domain}.local</Computer> <Security /> </System> <EventData> <Data>316</Data> <Data>540</Data> </EventData> </Event>
From: Ed Crowley [MVP] on 1 Dec 2009 23:35 I think you're going to have to talk to your firewall vendor. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. <rff(a)caltech.com> wrote in message news:v9gah5h218gqoq78ir9qltusclmd7s653r(a)4ax.com... > On Tue, 24 Nov 2009 23:13:24 -0800, "Ed Crowley [MVP]" > <curspice(a)nospam.net> wrote: > >>When you quote an event log entry you should post the entire entry. The >>handy-dandy copy-to-clipboard button in the event detail should help you >>with that. > > ok: > > Log Name: Application > Source: MSExchange ActiveSync > Date: 12/1/2009 10:58:39 AM > Event ID: 1040 > Task Category: Requests > Level: Warning > Keywords: Classic > User: N/A > Computer: {servername}.{domain}.local > Description: > The average of the most recent [316] heartbeat intervals used by > clients is less than or equal to [540]. > Make sure that your firewall configuration is set to work correctly > with Exchange ActiveSync and Direct Push technology. Specifically, > make sure that your firewall is configured so that requests to > Exchange ActiveSync do not expire before they have the opportunity to > be processed. > > For more information about how to configure firewall settings when you > use Exchange ActiveSync, see Microsoft Knowledge Base article 905013, > "Enterprise Firewall Configuration for Exchange ActiveSync Direct Push > Technology" > (http://go.microsoft.com/fwlink/?linkid=3052&kbid=905013). > Event Xml: > <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> > <System> > <Provider Name="MSExchange ActiveSync" /> > <EventID Qualifiers="32772">1040</EventID> > <Level>3</Level> > <Task>1</Task> > <Keywords>0x80000000000000</Keywords> > <TimeCreated SystemTime="2009-12-01T15:58:39.000Z" /> > <EventRecordID>217066</EventRecordID> > <Channel>Application</Channel> > <Computer>{servername}.{domain}.local</Computer> > <Security /> > </System> > <EventData> > <Data>316</Data> > <Data>540</Data> > </EventData> > </Event>
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