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From: Henry99 on 14 Sep 2007 02:10 Thanks Wei Lu, The first thing I've immediately done: Searched Microsoft Download for SharePoint 2007. I've found a hotfix (KB941422) The KB says to run first Office Update, to see if this hotfix is necessary. First I've restarted OWSTIMER.EXE before letting the Office Update run. Office Update prompted me so install an ActiveX-Control (Genuine Software test) I agreed and installed it. Afterwards ran the search for needed Updates. Nothing was found. So: besides installing the Genuine Software ActiveX-Control, nothing was changed. As a next step: In Sharepoint 3.0 Central Administration, Diagnostic Logging (via metrics.aspx) changed Event Throttling to: All: Error and Unexpected Timer and Timer Job: Information and Verbos In the meantime: OWSTimer.exe went down from around 120 MB to 70 MB. Since half an hour it is stable at 71 MB !!!!!!!!!! In the logfile are hunderts of Verbose entries and ONLY ONE Timer-Error: 09/14/2007 00:04:07.03 OWSTIMER.EXE (0x0ECC) 0x0F5C Windows SharePoint Services Timer 7psa Critical The Execute method of job definition Microsoft.SharePoint.Administration.Backup.SPBackupRestoreJobDefinition (ID 3884eb3b-b769-46bd-a09f-8572584de1aa) threw an exception. More information is included below. The backup job failed. For more information, see the error log that is located in the backup directory. In the log at the backup directory I found the following: [9/14/2007 12:02:24 AM]: Verbose: Starting object: SSO. [9/14/2007 12:02:24 AM]: Verbose: [SSO] SQL Server Connection String: Data Source=HYV2003R2ES1\OfficeServers;Initial Catalog=SSO;Integrated Security=True. [9/14/2007 12:02:24 AM]: Verbose: [SSO] SQL Server Command: USE [master] IF EXISTS (SELECT * FROM master.dbo.sysdatabases WHERE name=(a)db_name) BEGIN SELECT sum(convert(float,size)) * (8192.0) from [SSO].dbo.sysfiles END ELSE BEGIN SELECT 0 END [9/14/2007 12:02:25 AM]: Error: [SSO] Invalid object name 'SSO.dbo.sysfiles'. [9/14/2007 12:02:25 AM]: Debug: [SSO] at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection) at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj) at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj) at System.Data.SqlClient.SqlDataReader.ConsumeMetaData() at System.Data.SqlClient.SqlDataReader.get_MetaData() at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString) at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, DbAsyncResult result) at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) at System.Data.SqlClient.SqlCommand.ExecuteReader() at Microsoft.SharePoint.Administration.Backup.SPSqlBackupHelper.SetLocationInfo(SPSqlBackupRestoreConnection connection) at Microsoft.SharePoint.Administration.Backup.SPSqlBackupHelper.FindSizeAndDirInfo() [9/14/2007 12:02:25 AM]: Verbose: [SSO] SQL Server Connection String: Data Source=HYV2003R2ES1\OfficeServers;Initial Catalog=SSO;Integrated Security=True;Enlist=False;Connect Timeout=15. [9/14/2007 12:02:25 AM]: Verbose: [SSO] SQL command started at: 9/14/2007 12:02:25 AM. This command may take a while to complete and without notification. [9/14/2007 12:02:25 AM]: Verbose: [SSO] SQL Server Command: BACKUP DATABASE [SSO] TO DISK=(a)db_loc WITH NAME=(a)db_name, STATS=5, NOINIT, NOSKIP, NOFORMAT, NOREWIND @db_name=SSO, @db_loc=c:\tem\spbr0002\0000001C.bak [9/14/2007 12:02:25 AM]: Error: Object SSO failed in event OnBackup. For more information, see the error log located in the backup directory. SqlException: Could not locate entry in sysdatabases for database 'SSO'. No entry found with that name. Make sure that the name is entered correctly. BACKUP DATABASE is terminating abnormally. .. .. .. [9/14/2007 12:04:06 AM]: Completed with 0 warnings. [9/14/2007 12:04:06 AM]: Completed with 2 errors. [9/14/2007 12:04:06 AM]: Error: Backup failed for Object SSO failed in event OnBackup. For more information, see the error log located in the backup directory. Now I've changed back the Event Throttling to: Timer and Timer Job: Error and Unexpected (as it was before) During Verbose tracing OWSTIMER consumed around 70 to 75 MB Now it came back to 110 MB, but after some minutes it dropped to 93 MB. It seems to be stable now. So: the problem went away. Perhaps it was necessary to install the Genuine Office ActiveX-Control? Best regards and have a nice day, Henry
From: Wei Lu [MSFT] on 14 Sep 2007 05:17 Hello Henry, First, I would like to suggest you disable the job which indicated in the Log file. Second, did you get any error message int he event view? Sincerely, Wei Lu Microsoft Online Community Support ================================================== When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== This posting is provided "AS IS" with no warranties, and confers no rights.
From: callahan on 14 Sep 2007 09:53 Wei, how do you disable a timer job that is causing a problem in WSS, other than in the timer job definition page? Is there some programmatic way to do it? -callahan "Wei Lu [MSFT]" <weilu(a)online.microsoft.com> wrote in message news:VgSneAr9HHA.4200(a)TK2MSFTNGHUB02.phx.gbl... > Hello Henry, > > First, I would like to suggest you disable the job which indicated in the > Log file. > > Second, did you get any error message int he event view? > > Sincerely, > > Wei Lu > Microsoft Online Community Support > > ================================================== > > When responding to posts, please "Reply to Group" via your newsreader so > that others may learn and benefit from your issue. > > ================================================== > This posting is provided "AS IS" with no warranties, and confers no > rights.
From: Henry99 on 14 Sep 2007 13:32 Hi Wei Lu, here come the facts. First: OWSTIMER runs stable with mem usage of around 90 MB since yesterday (when I ran Office Update without any found update, but installing the Microsoft Genuine Software ActiveX-Control. Maybe this was the problem?) So lets have a look at the Event Viewer: To begin: where NO errors occur: Nothing in INternet Explorer Nothing in Microsoft Office Diagnostigs Nothing in Microsoft Office Sessions Nothing in Security Now come to the Application-Events: There are thousands of errors from the timer service. But they remote to the installation day. Event Category: Timer Event ID: 6398 Event ID: 5215 Event ID: 6772 I've included these at the end FYI, but do not mind, they never came back. There is one error occurring once a day, when the MOSS-Backup should happen Event Category: Timer Event ID: 6398 This one is also included at the end. I will investigate the backup problem another time (its the task you say should be disabled). There are NO OTHER Application error messages. Only a warning from the Gatherer that the index is paused. Event Category: Gatherer Event ID: 2442 This occurres only when the backup (that does not conclude) happens. That seems obvious, for backup purposes. BUT in SYSTEM there is a one and only, ever occurring error 8 times in series every 10 minutes (800 times in two weeks) Always with the same content: Event Type: Error Event Source: DCOM Event Category: None Event ID: 10016 Date: 9/14/2007 Time: 11:53:44 AM User: NT AUTHORITY\NETWORK SERVICE Computer: HYV2003R2ES1 Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {61738644-F196-11D0-9953-00C04FD919C1} to the user NT AUTHORITY\NETWORK SERVICE SID (S-1-5-20). This security permission can be modified using the Component Services administrative tool. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. thats it. Question: What is this last COM-Error in System?? I've copie the detailed Error Messages below Best Regards, Henry --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** Event Type: Warning Event Source: Office Server Search Event Category: Gatherer Event ID: 2442 Date: 9/12/2007 Time: 1:41:35 PM User: N/A Computer: HYV2003R2ES1 Description: The index was paused. Context: Application 'SharedServices1', Catalog 'Portal_Content' For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** Then, after configuring that backup job, the following error occurres once a day. Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 6398 Date: 9/14/2007 Time: 12:04:07 AM User: N/A Computer: HYV2003R2ES1 Description: The Execute method of job definition Microsoft.SharePoint.Administration.Backup.SPBackupRestoreJobDefinition (ID 3884eb3b-b769-46bd-a09f-8572584de1aa) threw an exception. More information is included below. The backup job failed. For more information, see the error log that is located in the backup directory. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** FIVE Times a minute Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 6398 Date: 8/29/2007 Time: 6:46:26 AM User: N/A Computer: HYV2003R2ES1 Description: The Execute method of job definition Microsoft.SharePoint.Search.Administration.SPSearchJobDefinition (ID 9b6427f5-54a3-4aa1-a98b-1f9fed46060a) threw an exception. More information is included below. Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 5215 Date: 8/29/2007 Time: 5:50:29 PM User: N/A Computer: HYV2003R2ES1 Description: Unable to connect to database. Check database connection information and make sure the database server is running. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** --------------------------------------------------------------- *************************************************************** Following: this exact error exactly every 15 Minutes There are other spurious errors with Event ID 6772 Event Type: Error Event Source: Windows SharePoint Services 3 Event Category: Timer Event ID: 6772 Date: 8/29/2007 Time: 6:00:01 PM User: N/A Computer: HYV2003R2ES1 Description: There was an internal error invoking the timer job '{FD730E80-C470-4D92-B0E5-F57C98ABDF4A}' for service '{00000000-0000-0000-0000-000000000000}'. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
From: Henry99 on 14 Sep 2007 13:46 Hi Callahan, have a look at the Stsadm.exe (command-line tool Office SharePoint Server). You'll find it in C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN If this doesn't help, research the WSS 3.0 SDK for SPTimerService Members and program a utility yourself. Saludos, Henry
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