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From: Perry on 24 May 2010 15:29
I have a SBS 2003 SP2 with Exchange at SP2. I have seen a number of times
that Exchange activity has just come to a halt. Previously that have been
event log errors related to the lack of activity for which I have been able
to apply fixes.

Today, the Outlook clients just sat for over an hour with a status of
waiting to update folder. The SBS daily monitoring report was successfully
emailed at 6:00 AM but it would appear there was no other activity. No email
came in or if it did, Outlook was not able to sync. There is nothing unusual
in any of the Event Logs. The monitoring I run on the server showed normal
CPU, Memory and Disk utilization during this time and prior. Accessing files
on the server from the client workstations functioned normally during this
time.

That is all I can piece together on this, but there seems to be some kind of
problem every 3 weeks or so, usually involving Exchange which clears with a
server restart. Any thoughts would be appreciated.

Thanks
From: Larry Struckmeyer[SBS-MVP] on 24 May 2010 16:18
You can turn up event loging in Exchange System Manager to see if it records
any further details that might help you figure this out.

No issue with free space where the store or the logs are kept?

Backups run normally, using an exchange aware bu, such as the built in SBS
backup?


-
Larry
Please post the resolution to your
issue so others may benefit
-
Get Your SBS Health Check at
www.sbsbpa.com


> I have a SBS 2003 SP2 with Exchange at SP2. I have seen a number of
> times that Exchange activity has just come to a halt. Previously that
> have been event log errors related to the lack of activity for which I
> have been able to apply fixes.
>
> Today, the Outlook clients just sat for over an hour with a status of
> waiting to update folder. The SBS daily monitoring report was
> successfully emailed at 6:00 AM but it would appear there was no other
> activity. No email came in or if it did, Outlook was not able to
> sync. There is nothing unusual in any of the Event Logs. The
> monitoring I run on the server showed normal CPU, Memory and Disk
> utilization during this time and prior. Accessing files on the server
> from the client workstations functioned normally during this time.
>
> That is all I can piece together on this, but there seems to be some
> kind of problem every 3 weeks or so, usually involving Exchange which
> clears with a server restart. Any thoughts would be appreciated.
>
> Thanks
>


From: Cliff Galiher - MVP on 24 May 2010 17:04
After letting the server run for a few days but before it gets unresponsive,
go into Exchange queue and look for hung active connections. Notice
anything unusual?

-Cliff


"Perry" <Perry(a)discussions.microsoft.com> wrote in message
news:425D170A-2935-492D-AA1C-D127BC0D3ADC(a)microsoft.com...
> I have a SBS 2003 SP2 with Exchange at SP2. I have seen a number of times
> that Exchange activity has just come to a halt. Previously that have been
> event log errors related to the lack of activity for which I have been
> able
> to apply fixes.
>
> Today, the Outlook clients just sat for over an hour with a status of
> waiting to update folder. The SBS daily monitoring report was
> successfully
> emailed at 6:00 AM but it would appear there was no other activity. No
> email
> came in or if it did, Outlook was not able to sync. There is nothing
> unusual
> in any of the Event Logs. The monitoring I run on the server showed
> normal
> CPU, Memory and Disk utilization during this time and prior. Accessing
> files
> on the server from the client workstations functioned normally during this
> time.
>
> That is all I can piece together on this, but there seems to be some kind
> of
> problem every 3 weeks or so, usually involving Exchange which clears with
> a
> server restart. Any thoughts would be appreciated.
>
> Thanks

From: Jim Behning SBS MVP on 25 May 2010 08:55
And after doing the other suggestions does restarting all the Exchange
services make the server happy? Note two important concepts mentioned.
Partition free space. some like a minimum of 20% free on all
partitions. Second was mention that you run an Exchange Aware backup
every night to flush old Exchange logs.

What anti-virus are you running?

Have you run the SBS BPA and does it run clean?

On Mon, 24 May 2010 15:04:48 -0600, "Cliff Galiher - MVP"
<cgaliher(a)gmail.com> wrote:

>After letting the server run for a few days but before it gets unresponsive,
>go into Exchange queue and look for hung active connections. Notice
>anything unusual?
>
>-Cliff
>
>
>"Perry" <Perry(a)discussions.microsoft.com> wrote in message
>news:425D170A-2935-492D-AA1C-D127BC0D3ADC(a)microsoft.com...
>> I have a SBS 2003 SP2 with Exchange at SP2. I have seen a number of times
>> that Exchange activity has just come to a halt. Previously that have been
>> event log errors related to the lack of activity for which I have been
>> able
>> to apply fixes.
>>
>> Today, the Outlook clients just sat for over an hour with a status of
>> waiting to update folder. The SBS daily monitoring report was
>> successfully
>> emailed at 6:00 AM but it would appear there was no other activity. No
>> email
>> came in or if it did, Outlook was not able to sync. There is nothing
>> unusual
>> in any of the Event Logs. The monitoring I run on the server showed
>> normal
>> CPU, Memory and Disk utilization during this time and prior. Accessing
>> files
>> on the server from the client workstations functioned normally during this
>> time.
>>
>> That is all I can piece together on this, but there seems to be some kind
>> of
>> problem every 3 weeks or so, usually involving Exchange which clears with
>> a
>> server restart. Any thoughts would be appreciated.
>>
>> Thanks
See what SBS support is working on
http://blogs.technet.com/sbs/default.aspx
Check your SBS with the SBS Best Practices Analyzer
http://blogs.technet.com/sbs/archive/tags/BPA/default.aspx
From: "Robbin Meng [MSFT]" on 26 May 2010 02:48

Hello Perry,

Thanks for your post and others' input.

In addition, you may configure to increase Exchange Diagnostics Logging level to look for more clues.

Configuring Diagnostics Logging on a Server
http://technet.microsoft.com/en-us/library/aa998968(EXCHG.65).aspx

How to Configure Diagnostics Logging
http://technet.microsoft.com/en-us/library/aa996402(EXCHG.65).aspx

Microsoft Exchange Server 2003 - Diagnostic Logging
http://www.computerperformance.co.uk/exchange2003/exchange2003_logs_diagnostic.htm

Hope this helps.

Sincerely,
Robbin Meng
Microsoft Online Newsgroup Support



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