Prev: Fix for Google Background image nightmare
Next: SONG: Volcano Dust
From: John Braner on 12 Jun 2010 10:06
On 12/06/2010 13:19, DaveB wrote:
> For the record, db audioware is a small company and I still handle
> most support personally. When things get busy (or I am out of the
> office) lower priority requests like this can take a few days to
> process.
>
> It's a shame that the gentleman above was only willing to wait 36
> hours before deciding that a public flogging would be an appropriate
> tactic.
>
> For the record, db audioware customers are guaranteed uninterrupted
> usage in situations like this. For older plugins (like the DirectX
> plugins in question here) a fully functional 21 day demo is freely
> available from our website, which gives plenty of time for replacement
> codes to be issued. Newer products have 24/7 online access to
> replacement codes and the latest software releases.
>
> Dave Brown
> db audioware

Nice one Dave! ;-)

Can't ask for better than that ;-)

--
===========
John Braner

jbraner(a)NOblueyonderSPAM.co.uk
http://cdbaby.com/cd/JohnBraner
http://www.soundclick.com/johnbraner
From: malachi on 12 Jun 2010 11:40

"DaveB" <dave(a)db-audioware.com> wrote in message
news:7812070a-c94c-427b-807d-893f910b3311(a)5g2000yqz.googlegroups.com...
> For the record, db audioware is a small company and I still handle
> most support personally. When things get busy (or I am out of the
> office) lower priority requests like this can take a few days to
> process.
>
> It's a shame that the gentleman above was only willing to wait 36
> hours before deciding that a public flogging would be an appropriate
> tactic.
>

No flogging intended, my apologies.

Now I am publicly announcing my positive experience with your prompt
customer support. I am also making mention of it to people here in
Nashville.

Thank you.

malachi


From: polymod on 12 Jun 2010 14:45

"Glennbo" <vdrumsYourHeadFromYourAss(a)cox.net> wrote in message
news:Xns9D955C9DFB376BrownShoesDontMakeIt(a)188.40.43.230...
> In news:7812070a-c94c-427b-807d-893f910b3311(a)5g2000yqz.googlegroups.com
the
> killer robot DaveB <dave(a)db-audioware.com> grabbed the controls of the
> spaceship cakewalk.audio and pressed these buttons...
>
> > For older plugins (like the DirectX plugins in question here) a fully
> > functional 21 day demo is freely available from our website, which gives
> > plenty of time for replacement codes to be issued.
>
> And your older plugs still rock!!!
>
> The dB-L Mastering Limiter is a plug I use on *every* project I create.

Me three.
Then again, a lot of the templates I use were yours in the first place ;)

Poly


From: Ted Perlman on 13 Jun 2010 18:15
I've known Dave Brown for many years. He is one of the BEST and TALENTED
people I have ever met in the music business. One of the REALLY good guys!


--

Regards,

Ted Perlman
Producer-Arranger-Guitarist-Composer-Engineer
www.tedperlman.com
www.myspace.com/tedperlman
www.facebook.com/ted.perlman



From: Ted Perlman on 13 Jun 2010 18:16

<The dB-L Mastering Limiter is a plug I use on *every* project I create.>

Dave's HAGGIS guitar amp simulator is KILLER! I just used it on a song I was
working on an hour ago. It's my go-to plugin for guitar amps.



--

Regards,

Ted Perlman
Producer-Arranger-Guitarist-Composer-Engineer
www.tedperlman.com
www.myspace.com/tedperlman
www.facebook.com/ted.perlman


First  |  Prev  |  Next  |  Last
Pages: 1 2 3
Prev: Fix for Google Background image nightmare
Next: SONG: Volcano Dust