Failure on Security Essentials package installation.
in [Windows Update]
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From: PA Bear [MS MVP] on 2 Jul 2010 17:51 Make sure the Windows Firewall is enabled & connect via a router, if possible. NB: You can download the installer for MSE while Avast is installed then go offline to uninstall Avast & reboot. But you must be online to be able to install MSE (and Validate). CarlosF wrote: > Many thanks PA Bear, I'll do that. > > (Although the thought of being momentarily unprotected is a bit > unsettling..) > > > "PA Bear [MS MVP]" wrote: > >> Uninstall Avast & reboot. >> >> Do a clean install of MSE & reboot. >> >> For further assistance, post in the appropriate MSE forum: >> http://social.answers.microsoft.com/Forums/en-US/category/mse >> >> >> CarlosF wrote: >>> Thanks for the reply. >>> >>> No, neither Norton or McFee, ever - only Avavst. >>> >>> And now, how do I recover/reinstall MSE back? It's not showing up in >>> Windows >>> Update anymore. >>> >>> >>> "PA Bear [MS MVP]" wrote: >>> >>>>> Then I noticed that there was a mention somewhere about removing any >>>>> anti-virus/anti-spyware installed. >>>> >>>> There was a very prominent notice about this when you installed MSE. >>>> >>>>> Do I really need to uninstall Avast? >>>> >>>> Yes. Only one (1) anti-virus application should be installed & loading >>>> at >>>> boot! >>>> >>>> Has a Norton or McAfee application ever been installed on the computer >>>> (e.g., a free-trial version that came preinstalled when you bought it)? >>>> >>>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ >>>> >>>> Microsoft Security Essentials Support Forums >>>> http://social.answers.microsoft.com/Forums/en-US/category/mse >>>> >>>> Can I install Microsoft Security Essentials [or any other >>>> anti-virus/anti-spyware application] to clean up my already-infected >>>> computer? >>>> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275 >>>> -- >>>> ~Robear Dyer (PA Bear) >>>> MS MVP-IE, Mail, Security, Windows Client - since 2002 >>>> >>>> >>>> CarlosF wrote: >>>>> Within the last week or so I got a new update for Microsoft Security >>>>> Essentials, an upgrade package - KB2254596, I think. >>>>> >>>>> I've got a machine with WinXP+SP3 and I am also running: >>>>> Avast Anti-virus and Sygate Personal Firewall. >>>>> >>>>> Now, the installation of the package failed (error 0x80070643:, I >>>>> believe). >>>>> >>>>> I rebooted the machine - still failed. >>>>> >>>>> Then I noticed that there was a mention somewhere about removing any >>>>> anti-virus/anti-spyware installed. Well, I just stopped the Anti-virus >>>>> and >>>>> then stopped all the services related to it, hoping this would work. >>>>> >>>>> It didn't - now my Microsoft Security Essentials is gone (??) and >>>>> obviously >>>>> I had to activate Avast again. >>>>> >>>>> Any hint about: >>>>> - cause? >>>>> - solution? >>>>> >>>>> (Do I really need to uninstall Avast?) >>>>> >>>>> Thanks in advance for any help. >>>> >>>> . >> >> . |