False accusation from Genuine Microsoft
in [Windows Update]
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From: Red-Cherries on 2 Sep 2009 16:31 I have gotten this pop-up on my computer accusing my microsoft software to be counterfeit. This I know is a false accusation, my software was pre-installed by MDG. This is my product information, if you would review it. I'd like to get rid of this pop-up. Diagnostic Report (1.9.0011.0): ----------------------------------------- WGA Data--> Validation Status: Geographically blocked PID Validation Code: 13 Cached Validation Code: N/A Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8= Windows Product ID: 55274-640-8365391-23521 Windows Product ID Type: 1 Windows License Type: Volume Windows OS version: 5.1.2600.2.00010100.3.0.pro ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3) Is Admin: Yes TestCab: 0x0 WGA Version: Registered, 1.9.40.0 Signed By: Microsoft Product Name: N/A Architecture: N/A Build lab: N/A TTS Error: N/A Validation Diagnostic: 025D1FF3-230-1 Resolution Status: N/A WgaER Data--> ThreatID(s): N/A Version: N/A WGA Notifications Data--> Cached Result: 13 File Exists: Yes Version: 1.9.40.0 WgaTray.exe Signed By: Microsoft WgaLogon.dll Signed By: Microsoft OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 100 Genuine Microsoft Office Publisher 2007 - 100 Genuine Microsoft Office Home and Student 2007 - 100 Genuine OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: N/A, hr=0x80070002 Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805.2031</Version><SMBIOSVersion major="2" minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Publisher 2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> Licensing Data--> N/A HWID Data--> N/A OEM Activation 1.0 Data--> BIOS string matches: no Marker string from BIOS: N/A Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 OEM Activation 2.0 Data--> N/A ------- I hope that verifies that my software is genuine and not pirated.
From: Ǝиçεl on 2 Sep 2009 17:31 When posting to this Newsgяoup it is requested that you at least provide us with details of the operating system you are using including Service Pack level. <http://support.microsoft.com/kb/555375> It cannot hurt to use the Product Key Updater Utility: <http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx> Please follow this simple troubleshooting procedure, courtesy of MS MVP Carey Frisch: 1. Download and install the WGA Diagnostic Tool <http://go.microsoft.com/fwlink/?linkid=56062> 2. After running the WGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy to Clipboard". 3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post: <http://forums.microsoft.com/Genuine/default.aspx?SiteID=25> 4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution. -=- Ǝиçεl ◕‿◕ -=- "Red-Cherries" wrote: > I have gotten this pop-up on my computer accusing my microsoft software to be > counterfeit. This I know is a false accusation, my software was pre-installed > by MDG. This is my product information, if you would review it. I'd like to > get rid of this pop-up. > > Diagnostic Report (1.9.0011.0): > ----------------------------------------- > WGA Data--> > Validation Status: Geographically blocked PID > Validation Code: 13 > > Cached Validation Code: N/A > Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J > Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8= > Windows Product ID: 55274-640-8365391-23521 > Windows Product ID Type: 1 > Windows License Type: Volume > Windows OS version: 5.1.2600.2.00010100.3.0.pro > ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3) > Is Admin: Yes > TestCab: 0x0 > WGA Version: Registered, 1.9.40.0 > Signed By: Microsoft > Product Name: N/A > Architecture: N/A > Build lab: N/A > TTS Error: N/A > Validation Diagnostic: 025D1FF3-230-1 > Resolution Status: N/A > > WgaER Data--> > ThreatID(s): N/A > Version: N/A > > WGA Notifications Data--> > Cached Result: 13 > File Exists: Yes > Version: 1.9.40.0 > WgaTray.exe Signed By: Microsoft > WgaLogon.dll Signed By: Microsoft > > OGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > Version: N/A, hr = 0x80070002 > OGAExec.exe Signed By: N/A, hr = 0x80070002 > OGAAddin.dll Signed By: N/A, hr = 0x80070002 > > OGA Data--> > Office Status: 100 Genuine > Microsoft Office Publisher 2007 - 100 Genuine > Microsoft Office Home and Student 2007 - 100 Genuine > OGA Version: N/A, 0x80070002 > Signed By: N/A, hr = 0x80070002 > Office Diagnostics: > B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 > > Browser Data--> > Proxy settings: N/A > User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) > Default Browser: N/A, hr=0x80070002 > Download signed ActiveX controls: Prompt > Download unsigned ActiveX controls: Disabled > Run ActiveX controls and plug-ins: Allowed > Initialize and script ActiveX controls not marked as safe: Disabled > Allow scripting of Internet Explorer Webbrowser control: Disabled > Active scripting: Allowed > Script ActiveX controls marked as safe for scripting: Allowed > > File Scan Data--> > > Other data--> > Office Details: > <GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel > Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805.2031</Version><SMBIOSVersion > major="2" > minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern > Standard > Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File > Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" > Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product > GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft > Office Publisher > 2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product > GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft > Office Home and Student > 2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App > Id="16" Version="12" Result="100"/><App Id="18" Version="12" > Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" > Version="12" Result="100"/><App Id="A1" Version="12" > Result="100"/></Applications></Office></Software></GenuineResults> > > Licensing Data--> > N/A > > HWID Data--> > N/A > > OEM Activation 1.0 Data--> > BIOS string matches: no > Marker string from BIOS: N/A > Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 > > OEM Activation 2.0 Data--> > N/A > > > ------- > I hope that verifies that my software is genuine and not pirated.
From: PA Bear [MS MVP] on 2 Sep 2009 17:31 Who or what is MDG and what does your problem have to do with Windows Update? 1. Visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post: http://social.microsoft.com/forums/en-US/genuinewindowsxp/threads/ 2. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution. Or just see: <QP> ....Based on your MGA Diagnostic results you have a geographically blocked PID. A "Geographically blocked PID" is a Volume License Key that is valid, but was licensed solely to a corporation or larger enterprise/business. Blocked VLK's are Product Keys that Microsoft has received consent from the original owner to block usage of. A VL Product Key is non-transferrable to individuals. In order to resolve your non-genuine licensing issue, please visit: www.microsoft.com/genuine and click on "Validate Windows". When validation fails, click on the Get Genuine button which will provide information on how to acquire a WGA Kit. </QP> Source: http://social.microsoft.com/Forums/en-US/genuinewindowsxp/thread/0b0a3b0f-0320-4457-9fdc-c915ef9ddf76 Red-Cherries wrote: > I have gotten this pop-up on my computer accusing my microsoft software to > be counterfeit. This I know is a false accusation, my software was > pre-installed by MDG. This is my product information, if you would review > it. I'd like to get rid of this pop-up. > > Diagnostic Report (1.9.0011.0): > ----------------------------------------- > WGA Data--> > Validation Status: Geographically blocked PID > Validation Code: 13 > > Cached Validation Code: N/A > Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J > Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8= > Windows Product ID: 55274-640-8365391-23521 > Windows Product ID Type: 1 > Windows License Type: Volume > Windows OS version: 5.1.2600.2.00010100.3.0.pro > ID: {2CA26DF0-0EE0-40C3-A994-15CE174A011B}(3) > Is Admin: Yes > TestCab: 0x0 > WGA Version: Registered, 1.9.40.0 > Signed By: Microsoft > Product Name: N/A > Architecture: N/A > Build lab: N/A > TTS Error: N/A > Validation Diagnostic: 025D1FF3-230-1 > Resolution Status: N/A > > WgaER Data--> > ThreatID(s): N/A > Version: N/A > > WGA Notifications Data--> > Cached Result: 13 > File Exists: Yes > Version: 1.9.40.0 > WgaTray.exe Signed By: Microsoft > WgaLogon.dll Signed By: Microsoft > > OGA Notifications Data--> > Cached Result: N/A, hr = 0x80070002 > Version: N/A, hr = 0x80070002 > OGAExec.exe Signed By: N/A, hr = 0x80070002 > OGAAddin.dll Signed By: N/A, hr = 0x80070002 > > OGA Data--> > Office Status: 100 Genuine > Microsoft Office Publisher 2007 - 100 Genuine > Microsoft Office Home and Student 2007 - 100 Genuine > OGA Version: N/A, 0x80070002 > Signed By: N/A, hr = 0x80070002 > Office Diagnostics: > B4D0AA8B-604-645_025D1FF3-230-1_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005 > > Browser Data--> > Proxy settings: N/A > User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) > Default Browser: N/A, hr=0x80070002 > Download signed ActiveX controls: Prompt > Download unsigned ActiveX controls: Disabled > Run ActiveX controls and plug-ins: Allowed > Initialize and script ActiveX controls not marked as safe: Disabled > Allow scripting of Internet Explorer Webbrowser control: Disabled > Active scripting: Allowed > Script ActiveX controls marked as safe for scripting: Allowed > > File Scan Data--> > > Other data--> > Office Details: > <GenuineResults><MachineData><UGUID>{2CA26DF0-0EE0-40C3-A994-15CE174A011B}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>55274-640-8365391-23521</PID><PIDType>1</PIDType><SID>S-1-5-21-1935655697-1563985344-839522115</SID><SYSTEM><Manufacturer>INTEL_</Manufacturer><Model>DG33BU__</Model></SYSTEM><BIOS><Manufacturer>Intel > Corp.</Manufacturer><Version>DPP3510J.86A.0484.2008.0805.2031</Version><SMBIOSVersion > major="2" > minor="4"/><Date>20080805000000.000000+000</Date></BIOS><HWID>831439F70184807A</HWID><UserLCID>1009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern > Standard > Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File > Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" > Version="1.9.40.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product > GUID="{91120000-0019-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft > Office Publisher > 2007</Name><Ver>12</Ver><Val>B437E8665E3B268</Val><Hash>tagbFt91rkbpU+i1LTJO8JTexhg=</Hash><Pid>81613-308-4486751-62203</Pid><PidType>10</PidType></Product><Product > GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft > Office Home and Student > 2007</Name><Ver>12</Ver><Val>BCFA7E3AE9AA710</Val><Hash>IZd0nVnb3WPhDgOjvWJQ19nKfGM=</Hash><Pid>81602-904-3322155-68537</Pid><PidType>1</PidType></Product></Products><Applications><App > Id="16" Version="12" Result="100"/><App Id="18" Version="12" > Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1B" > Version="12" Result="100"/><App Id="A1" Version="12" > Result="100"/></Applications></Office></Software></GenuineResults> > > Licensing Data--> > N/A > > HWID Data--> > N/A > > OEM Activation 1.0 Data--> > BIOS string matches: no > Marker string from BIOS: N/A > Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005 > > OEM Activation 2.0 Data--> > N/A > > > ------- > I hope that verifies that my software is genuine and not pirated.
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