Final Resolution to the FW CS4 Launch Problem?
in [Fireworks]
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From: heathrowe on 21 Nov 2008 12:35 Can you be more specific on the error you get? h
From: jukkako on 21 Nov 2008 16:00 Hi, I have the same problem as Marje. What the Crash Report flash window log says is attached as code. I hope it helps as there seem to be many of us suffering from the same problem. Rgds, Jukkako <?xml version="1.0"?> <!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd"> <crashreport version="1.1" crVersion="3.0.20080806" applicationName="Fireworks" applicationVersion="10.0.0.495" build=""> <time year="2008" month="11" day="21" hour="21" minute="0" second="41"/> <user guid="630029e1-ca7f-4750-ab39-02e7c07f39a3"/> <system platform="windows" osversion="6.0.6001 SP 1.0" applicationlanguage="English (United States)" userlanguage="en_IE" oslanguage="en_IE" ram="3069" machine="Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz" model="x86 Family 6 Model 15 Stepping 10" cpuCount="2" cpuFreq="1995 MHz" busFreq="" locale="English (Ireland)"/> <crash exception="EXCEPTION_UNKNOWN" instruction="0x720d8aa0"> <backtrace crashedThread="0"> <thread index="0"> <stackStatement index="0" address="0x720d8aa0" symbolname="invalid_parameter_noinfo"/> <stackStatement index="1" address="0x01319ee1" symbolname="unknown"/> <stackStatement index="2" address="0x0131aebf" symbolname="unknown"/> <stackStatement index="3" address="0x0131bba1" symbolname="unknown"/> <stackStatement index="4" address="0x0131c8af" symbolname="unknown"/> <stackStatement index="5" address="0x0131f0a5" symbolname="unknown"/> <stackStatement index="6" address="0x0064ec5d" symbolname="unknown"/> <stackStatement index="7" address="0x0064edb9" symbolname="unknown"/> <stackStatement index="8" address="0x0064ee26" symbolname="unknown"/> <stackStatement index="9" address="0x00ffcacd" symbolname="unknown"/> <stackStatement index="10" address="0x6dd0325f" symbolname="Ordinal5067"/> <stackStatement index="11" address="0x321456dc" symbolname="MMUI::COwlFrameWnd::OnWndMsg"/> <stackStatement index="12" address="0x00ffe23a" symbolname="unknown"/> </thread> </backtrace> <registerSet> <register name="EAX" value="0x50065f55"/> <register name="EBX" value="0x00000000"/> <register name="ECX" value="0x00000002"/> <register name="EDX" value="0x76fa9a94"/> <register name="ESI" value="0x0441e168"/> <register name="EDI" value="0xffffffff"/> <register name="ESP" value="0x0012bc58"/> <register name="EBP" value="0x00000000"/> <register name="EIP" value="0x00ffe23a"/> <register name="EFL" value="0x00000206"/> </registerSet> <binaryImageSet> <binaryImage start="0x00400000" end="0x01ff5000" type="__TEXT" path="C:\Program Files\Adobe\Adobe Fireworks CS4\Fireworks.exe"/> <binaryImage start="0x76f50000" end="0x77077000" type="__TEXT" path="C:\Windows\System32\ntdll.dll"/> <binaryImage start="0x76230000" end="0x7630b000" type="__TEXT" path="C:\Windows\System32\kernel32.dll"/> <binaryImage start="0x759d0000" end="0x759ee000" type="__TEXT" path="C:\Windows\System32\imm32.dll"/> <binaryImage start="0x75930000" end="0x759cd000" type="__TEXT" path="C:\Windows\System32\user32.dll"/> <binaryImage start="0x75a40000" end="0x75a8b000" type="__TEXT" path="C:\Windows\System32\gdi32.dll"/> <binaryImage start="0x75b20000" end="0x75be6000" type="__TEXT" path="C:\Windows\System32\advapi32.dll"/> <binaryImage start="0x76160000" 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From: Marje on 21 Nov 2008 16:49 The yellow gradient appears, it indicates it is initializing tools, then the gradient disappears and I receive a small Alert window saying "Could not launch Fireworks. An internal error occurred."
From: wtrplnet on 23 Nov 2008 12:11 I had the same problem, as have others. It seems to be font related. In my case I corrected it by deleting a bunch of fonts, I have around two thousand fonts now and the FW problem has gone away. Not sure if it was a specific font, or if FW is simply not able to handle loading too many fonts. "Marje" <webforumsuser(a)macromedia.com> wrote in message news:gg7ae6$sal$1(a)forums.macromedia.com... > The yellow gradient appears, it indicates it is initializing tools, then > the gradient disappears and I receive a small Alert window saying "Could > not launch Fireworks. An internal error occurred."
From: Marje on 8 Dec 2008 07:59
Well, after several weeks of no Fireworks CS4 (I got an error at launch ), I successfully launched the program. I began removing non-essential fonts, free fonts, dingbat fonts, and unusual fonts. About 50 at a time. After about 3 hours of doing this, I got down to 1525 fonts (yes, I had lots of fonts) ... and at that point, FW CS4 opened for me. FYI, I didn't own any of the fonts mentioned earlier in this thread. I'm assuming it was either the number of fonts I had (over 2000) or specific font(s) that was causing the problem. I never did have to uninstall/reinstall the program. Hope this helps someone else. |