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From: nospam on 15 Apr 2010 23:21
In article <C7ED4B33.5961D%nicknaym@_remove_this_gmail.com.invalid>,
Nick Naym <nicknaym@_remove_this_gmail.com.invalid> wrote:

> >> Really? Why? I mean, I spoke to Icy Dock, as well as LaCie (since the chain
> >> contained LaCie drives, and the problem occurred after I inserted a second
> >> LaCie in the chain), and neither of the techs could definitively point to
> >> the drive nor the enclosure.
> >
> > because the drive is behind the firewire bridge.
>
> ? I don't understand how that implies that the drive is "healthy."

you need to do further testing.

if the problem is with the bridge, it won't show up on the bus,
regardless of whether the drive mechanism itself is ok.

if you put the drive mechanism into another enclosure, you'll know if
it's the drive or not. if it works (which i suspect it will), it's not
the drive. a usb enclosure would rule out *any* firewire issue,
including port on the computer itself (plus usb cases are cheap).
From: Nick Naym on 16 Apr 2010 23:47
In article 150420102021237374%nospam(a)nospam.invalid, nospam at
nospam(a)nospam.invalid wrote on 4/15/10 11:21 PM:

> In article <C7ED4B33.5961D%nicknaym@_remove_this_gmail.com.invalid>,
> Nick Naym <nicknaym@_remove_this_gmail.com.invalid> wrote:
>
>>>> Really? Why? I mean, I spoke to Icy Dock, as well as LaCie (since the chain
>>>> contained LaCie drives, and the problem occurred after I inserted a second
>>>> LaCie in the chain), and neither of the techs could definitively point to
>>>> the drive nor the enclosure.
>>>
>>> because the drive is behind the firewire bridge.
>>
>> ? I don't understand how that implies that the drive is "healthy."
>
> you need to do further testing.
>

Yes, I've known that since determining that the drive/enclosure -- all by
itself -- isn't working.


> if the problem is with the bridge, it won't show up on the bus,
> regardless of whether the drive mechanism itself is ok.
>

OK. But System Profiler sees _something_, and that "something" provides a
path back to the Mac. IOW, the chain still works. Doesn't that suggest that
it's not a bridge problem, per se?

> if you put the drive mechanism into another enclosure, you'll know if
> it's the drive or not. if it works (which i suspect it will),

Again, why do you suspect the drive is OK?

> it's not
> the drive. a usb enclosure would rule out *any* firewire issue,
> including port on the computer itself (plus usb cases are cheap).

Money is tight...but, nevertheless, why do I want to spend even $30 on a USB
enclosure that I'll never use, when I can send the enclosure back to Icy
Dock and have it tested? If, in fact, you're correct, and the enclosure is
faulty, they'll repair/replace it under warranty. What do I gain by buying
an enclosure to do my own testing -- after all, if I were to determine it's
faulty, I'd still have to send it to Icy Dock to exercise the warranty.

--
iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)

From: WelshGas on 17 Apr 2010 01:06
On 17/04/2010 04:47, in article
C7EEA77C.59716%nicknaym@_remove_this_gmail.com.invalid, "Nick Naym"
<nicknaym@_remove_this_gmail.com.invalid> wrote:

> In article 150420102021237374%nospam(a)nospam.invalid, nospam at
> nospam(a)nospam.invalid wrote on 4/15/10 11:21 PM:
>
>> In article <C7ED4B33.5961D%nicknaym@_remove_this_gmail.com.invalid>,
>> Nick Naym <nicknaym@_remove_this_gmail.com.invalid> wrote:
>>
>>>>> Really? Why? I mean, I spoke to Icy Dock, as well as LaCie (since the
>>>>> chain
>>>>> contained LaCie drives, and the problem occurred after I inserted a second
>>>>> LaCie in the chain), and neither of the techs could definitively point to
>>>>> the drive nor the enclosure.
>>>>
>>>> because the drive is behind the firewire bridge.
>>>
>>> ? I don't understand how that implies that the drive is "healthy."
>>
>> you need to do further testing.
>>
>
> Yes, I've known that since determining that the drive/enclosure -- all by
> itself -- isn't working.
>
>
>> if the problem is with the bridge, it won't show up on the bus,
>> regardless of whether the drive mechanism itself is ok.
>>
>
> OK. But System Profiler sees _something_, and that "something" provides a
> path back to the Mac. IOW, the chain still works. Doesn't that suggest that
> it's not a bridge problem, per se?
>
>> if you put the drive mechanism into another enclosure, you'll know if
>> it's the drive or not. if it works (which i suspect it will),
>
> Again, why do you suspect the drive is OK?
>
>> it's not
>> the drive. a usb enclosure would rule out *any* firewire issue,
>> including port on the computer itself (plus usb cases are cheap).
>
> Money is tight...but, nevertheless, why do I want to spend even $30 on a USB
> enclosure that I'll never use, when I can send the enclosure back to Icy
> Dock and have it tested? If, in fact, you're correct, and the enclosure is
> faulty, they'll repair/replace it under warranty. What do I gain by buying
> an enclosure to do my own testing -- after all, if I were to determine it's
> faulty, I'd still have to send it to Icy Dock to exercise the warranty.

Problem :
Faulty Lead - Checked by swapping lead
Faulty enclosure - Remove HD and send enclosure to manufacturer
Faulty HD - Try in another enclosure ( swap with HD in the oldest laCie
enclosure

or: if Lead is OK and Enclosure is Ok then doesn't this mean HD has failed
so, if under warranty, has to be returned to maker. Data would have to be
securely deleted in case they decide to do a warranty exchange,

--
Welsh Gas
Remove usual to reply direct.
paulatwoodsforddotcodotuk

From: Nick Naym on 17 Apr 2010 01:13
In article C7EF0057.391CA%welshgas(a)virginmedia.com, WelshGas at
welshgas(a)virginmedia.com wrote on 4/17/10 1:06 AM:

....
....
>
> Problem :
> Faulty Lead - Checked by swapping lead
> Faulty enclosure - Remove HD and send enclosure to manufacturer
> Faulty HD - Try in another enclosure ( swap with HD in the oldest laCie
> enclosure
>
> or: if Lead is OK and Enclosure is Ok then doesn't this mean HD has failed

What else could it be?

> so, if under warranty, has to be returned to maker. Data would have to be
> securely deleted in case they decide to do a warranty exchange,

How could I delete the data -- securely or otherwise -- if the volume
doesn't mount?

--
iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)

From: Nick Naym on 17 Apr 2010 01:20
In article C7EF0057.391CA%welshgas(a)virginmedia.com, WelshGas at
welshgas(a)virginmedia.com wrote on 4/17/10 1:06 AM:

....
....


>
> Problem :
> Faulty Lead - Checked by swapping lead

Swapping FW cables had no effect.

> Faulty enclosure - Remove HD and send enclosure to manufacturer

OK.

> Faulty HD - Try in another enclosure ( swap with HD in the oldest laCie
> enclosure

The LaCies are still under warranty. Opening any would void its warranty.


--
iMac (27", 3.06 GHz Intel Core 2 Duo, 4 GB RAM, 1 TB HDD) � OS X (10.6.3)

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