Prev: Can't delete corrupt file
Next: when trying to update a password, this return status indicates tha
From: "MR V" <MR on 22 Feb 2005 14:53
I have just replaced my motherboard and processor. I put my Windows XP Pro
cd into my cd drive and started the installation process and I received the
following error:

File \I386|KDCOM.DLL could not be loaded. The error code is 4

I have never received an error like that before and I'm wondering what has
caused the problem and how do I fix it.

To make sure that my CD wasn't bad, I inserted the cd into another pc and
it worked fine.

Thanks in advance for your help
From: Kerry Brown on 22 Feb 2005 15:29
> File \I386|KDCOM.DLL could not be loaded. The error code is 4
>
> I have never received an error like that before and I'm wondering what has
> caused the problem and how do I fix it.
>
> To make sure that my CD wasn't bad, I inserted the cd into another pc and
> it worked fine.
>
It could still be the CD. Try cleaning it with warm running water and a lint
free cloth. Failing that if you have access to another CD of the same
version give that a try. It could also be a symptom of failing/bad ram or a
failing CDROM drive.

Kerry Brown
KDB Systems


From: "MR V" <MR on 23 Feb 2005 10:05

Thanks for the advice Kerry. I have tried your suggestion (i.e., cleaning
the CD and it is working). Again thanks.

"MR V" wrote:

> I have just replaced my motherboard and processor. I put my Windows XP Pro
> cd into my cd drive and started the installation process and I received the
> following error:
>
> File \I386|KDCOM.DLL could not be loaded. The error code is 4
>
> I have never received an error like that before and I'm wondering what has
> caused the problem and how do I fix it.
>
> To make sure that my CD wasn't bad, I inserted the cd into another pc and
> it worked fine.
>
> Thanks in advance for your help
From: Kerry Brown on 23 Feb 2005 10:46
Your welcome.

Kerry Brown
KDB Systems

"MR V" <MR V(a)discussions.microsoft.com> wrote in message
news:2059355E-9886-4D34-B4A3-E8C5952B90D7(a)microsoft.com...
>
> Thanks for the advice Kerry. I have tried your suggestion (i.e.,
> cleaning
> the CD and it is working). Again thanks.
>
> "MR V" wrote:
>
>> I have just replaced my motherboard and processor. I put my Windows XP
>> Pro
>> cd into my cd drive and started the installation process and I received
>> the
>> following error:
>>
>> File \I386|KDCOM.DLL could not be loaded. The error code is 4
>>
>> I have never received an error like that before and I'm wondering what
>> has
>> caused the problem and how do I fix it.
>>
>> To make sure that my CD wasn't bad, I inserted the cd into another pc
>> and
>> it worked fine.
>>
>> Thanks in advance for your help


 | 
Pages: 1
Prev: Can't delete corrupt file
Next: when trying to update a password, this return status indicates tha