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From: nospam on 22 Mar 2010 23:03
I have spent several frustrating hours trying to make sendmail relay
mail through an email account at godaddy.com. Finally I tried a telnet
session, which I should have tried much, much earlier (duh), and the
results are as follows.


root(a)myserver:/etc/mail# telnet smtpout.secureserver.net 3535
Trying 72.167.82.80...
Connected to smtpout.secureserver.net.
Escape character is '^]'.
220 p3plsmtpa01-05.prod.phx3.secureserver.net ESMTP
auth login
334 VXNlcm5hbWU6
Z2FyYmFnZQ0KDQo=
334 UGFzc3dvcmQ6
bW9yZV9nYXJiYWdl
235 Authentication succeeded.
mail from: user(a)mydomain.com
250 Sender accepted.
rcpt to: user(a)someotherdomain.com
250 Recipient accepted.
data
354 End your message with a period.
Subject: Test
This is a test
..
554 Message refused.
quit
221 Good bye.
Connection closed by foreign host.


The server accepts my user name and password, both encoded to base64,
then accepts the sender address on my domain, the recipient's address,
and the email itself all without a whimper. When I end the email
however, I receive a "554 Message refused." Any idea what as to why
that would occur?

The only thing I could find doing a Google search was that their mail
servers in the past have refused a message if the server found "[]" on a
single line, but that is certainly not the case here.

Thanks.

From: Grant Taylor on 22 Mar 2010 23:35
nospam(a)notreal.com wrote:
> Any idea what as to why that would occur?

It is most likely some sort of policy / spam / virus filter that is
processing the message after the DATA portion is received, that is not
happy with the message.

I do see a couple sticking points that I've run in to over the years:

1) Your SMTP envelope addresses are not enclosed in angle brackets.
2) You do not have a date header. (Some filters require it.



Grant. . . .
From: nospam on 23 Mar 2010 00:26
In article <ho9ctq$49k$1(a)tncsrv01.tnetconsulting.net>,
gtaylor(a)riverviewtech.net says...
> nospam(a)notreal.com wrote:
> > Any idea what as to why that would occur?
>
> It is most likely some sort of policy / spam / virus filter that is
> processing the message after the DATA portion is received, that is not
> happy with the message.

I don't know what more I can do to make it plain vanilla. It has a one
word subject and a four word body. There certainly isn't any virus,
bad links, or other other things that might trigger a filter.

>
> I do see a couple sticking points that I've run in to over the years:
>
> 1) Your SMTP envelope addresses are not enclosed in angle brackets.

Based on this I gave that a try. Same result.

> 2) You do not have a date header. (Some filters require it.
>

I have never had to do that before, but I certainly have not seen it
all. I will see what I can find out on how to do that in a telnet
session and report back.

Thanks for responding.


>
>
> Grant. . . .
>
From: Grant Taylor on 23 Mar 2010 00:36
nospam(a)notreal.com wrote:
> I don't know what more I can do to make it plain vanilla. It has a one
> word subject and a four word body. There certainly isn't any virus,
> bad links, or other other things that might trigger a filter.

I don't believe your test message was in any way shape spam. I'm
thinking that the filter might have gotten unhappy at the fact that some
header (i.e. Date:) did not exist.

> Based on this I gave that a try. Same result.

*nod*

> I have never had to do that before, but I certainly have not seen it
> all. I will see what I can find out on how to do that in a telnet
> session and report back.

Very simply, copy the date header out of an email from today.

Another thing you can do is to look at the message source of a test
message you send your self from your MUA. Use that as a template.

> Thanks for responding.

You are welcome.



Grant. . . .
From: nospam on 23 Mar 2010 09:54
In article <ho9gfr$54h$1(a)tncsrv01.tnetconsulting.net>,
gtaylor(a)riverviewtech.net says...
> nospam(a)notreal.com wrote:
> > I don't know what more I can do to make it plain vanilla. It has a one
> > word subject and a four word body. There certainly isn't any virus,
> > bad links, or other other things that might trigger a filter.
>
> I don't believe your test message was in any way shape spam. I'm
> thinking that the filter might have gotten unhappy at the fact that some
> header (i.e. Date:) did not exist.
>
> > Based on this I gave that a try. Same result.
>
> *nod*
>
> > I have never had to do that before, but I certainly have not seen it
> > all. I will see what I can find out on how to do that in a telnet
> > session and report back.
>
> Very simply, copy the date header out of an email from today.
>


If understand you correctly you enter in the "data" section thusly.

data
354 End your message with a period.
Date: 23 Mar 2010 03:05:02 +0000
Subject: Test
This is a test.
..
554 Message refused.



> Another thing you can do is to look at the message source of a test
> message you send your self from your MUA. Use that as a template.
>

I also tried this.

data
354 End your message with a period.
Date: Mon, 22 Mar 2010 19:38:07 -0400
Content-Type: TEXT/PLAIN; format=flowed; charset=US-ASCIIsw
Subject: Test
This is a test.
..
554 Message refused


I did fill out a ticket with Godaddy, but I am not hopeful. Their
responses seemed to be scripted and often do not answer the question
asked. Time will tell. Thanks again.




> > Thanks for responding.
>
> You are welcome.
>
>
>
> Grant. . . .
>
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