Got problems after upgrading to SP2
in [Windows XP]
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From: PA Bear [MS MVP] on 10 Aug 2010 18:22 Why wasn't SP2 installed 4 years ago? You can't possibly have a functional anti-virus application installed if SP2 isn't installed so see... Cleaning a Compromised System http://technet.microsoft.com/en-us/library/cc700813.aspx Back-up any personal data (none of which should be considered 100% trustworthy at this point) then format the HDD & do a clean install of Windows. Please note that a Repair Install (AKA in-place upgrade) will NOT fix this! HOW TO do a clean install of WinXP: See http://michaelstevenstech.com/cleanxpinstall.html#steps and/or Method 1 in http://support.microsoft.com/kb/978307 After the clean install, you will have the equivalent of a "new computer" so take care of everything on the following page before otherwise connecting the machine to the internet or a local network (i.e., other computers) and before connecting a flash drive, SDCard, or any other external drive to the computer: 4 steps to help protect your new computer before you go online http://www.microsoft.com/security/pypc.aspx Other helpful references include: HOW TO get a computer running WinXP Gold (no Service Packs) fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsupdate/msg/3f5afa8ed33e121c HOW TO get a computer running WinXP SP1(a) or SP2 fully patched (after a clean install) http://groups.google.com/group/microsoft.public.windowsxp.general/msg/a066ae41add7dd2b Tip: After getting the computer fully-patched, download/install KB971029 manually before connecting any external drive to the computer: http://support.microsoft.com/kb/971029 NB: Any Norton or McAfee free-trial that came preinstalled on the computer when you bought it will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the free-trial AND download/run the appropriate removal tool BEFORE installing any updates, Windows Service Packs or IE upgrades AND BEFORE installing your new anti-virus application (which will require WinXP SP3 to be installed). Norton Removal Tool ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe McAfee Consumer Products Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe Also see: Risks & Benefits of P2P file sharing http://www.microsoft.com/protect/data/downloadfileshare/filesharing.aspx http://blogs.technet.com/mmpc/archive/2008/10/06/the-cost-of-free-software.aspx Steps To Help Prevent Spyware http://www.microsoft.com/security/spyware/prevent.aspx Steps to Help Prevent Computer Worms http://www.microsoft.com/security/worms/prevent.aspx Avoid Rogue Security Software! http://www.microsoft.com/security/antivirus/rogue.aspx If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, reputable and independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 Elliot wrote: > After being installed SP2 from SP1, all the function keys(win, ctrl, alt, > ...) malfunctions, the items windows become empty when open Administrative > Tools->Services, and it shows "Setup could not verify the integrity of the > file Update.inf. Make sure the Cryptographic service is running on this > computer." when I try to install Windows Installer 3.1. What can be the > problem please? > Thanks in advance.
From: Daave on 10 Aug 2010 21:52 Bruce Hagen wrote: > You need at least SP1a to skip SP2. SP1 to SP3 > will not work. Have a look here, Bruce: http://technet.microsoft.com/en-us/library/cc507836.aspx SP1 is fine (that is, SP1a isn't absolutely necessary). Furthermore, many people (including myself) have performed an upgrade from SP1 to SP3 with no reported problems. FWIW, the only difference between SP1 and SP1a revolves around "the Microsoft VM, which provides support for running Java programs." See: http://support.microsoft.com/default.aspx?scid=kb;en-us;813926 The issue is a legal one, rather than a technical one. The only difference between SP1 and SP1a is the former includes "the Microsoft VM, which provides support for running Java programs" (which is unnecessary anyway since one should be using the most recent Sun version for Java). Trust me, that difference does not make or break the success of upgrading to SP3!
From: Bruce Hagen on 10 Aug 2010 22:02 "Daave" <daave(a)example.com> wrote in message news:%23aArvfPOLHA.3732(a)TK2MSFTNGP02.phx.gbl... > Bruce Hagen wrote: >> You need at least SP1a to skip SP2. SP1 to SP3 >> will not work. > > Have a look here, Bruce: > > http://technet.microsoft.com/en-us/library/cc507836.aspx > > SP1 is fine (that is, SP1a isn't absolutely necessary). Furthermore, > many people (including myself) have performed an upgrade from SP1 to SP3 > with no reported problems. > > FWIW, the only difference between SP1 and SP1a revolves around "the > Microsoft VM, which provides support for running Java programs." See: > > http://support.microsoft.com/default.aspx?scid=kb;en-us;813926 > > The issue is a legal one, rather than a technical one. The only > difference between SP1 and SP1a is the former includes "the Microsoft > VM, which provides support for running Java programs" (which is > unnecessary anyway since one should be using the most recent Sun version > for Java). Trust me, that difference does not make or break the success > of upgrading to SP3! Contradicting articles from MS. (The one I posted). Thanks for setting me straight, Daave, and my apologies to those I gave the wrong advice to. -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA
From: Daave on 10 Aug 2010 23:21
Bruce Hagen wrote: > "Daave" <daave(a)example.com> wrote in message > news:%23aArvfPOLHA.3732(a)TK2MSFTNGP02.phx.gbl... >> Bruce Hagen wrote: >>> You need at least SP1a to skip SP2. SP1 to SP3 >>> will not work. >> >> Have a look here, Bruce: >> >> http://technet.microsoft.com/en-us/library/cc507836.aspx >> >> SP1 is fine (that is, SP1a isn't absolutely necessary). Furthermore, >> many people (including myself) have performed an upgrade from SP1 to >> SP3 with no reported problems. >> >> FWIW, the only difference between SP1 and SP1a revolves around "the >> Microsoft VM, which provides support for running Java programs." See: >> >> http://support.microsoft.com/default.aspx?scid=kb;en-us;813926 >> >> The issue is a legal one, rather than a technical one. The only >> difference between SP1 and SP1a is the former includes "the Microsoft >> VM, which provides support for running Java programs" (which is >> unnecessary anyway since one should be using the most recent Sun >> version for Java). Trust me, that difference does not make or break >> the success of upgrading to SP3! > > > > Contradicting articles from MS. (The one I posted). Thanks for > setting me straight, Daave, and my apologies to those I gave the > wrong advice to. YW. Not the first time Microsoft has contradicted itself! LOL |