HELP Files Missing
in [Microsoft Office]
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From: Catrina on 30 Apr 2010 10:23 I am running Windows XP Pro SP 2 and Office 2007 - and this is the second time I have lost my Help files. My IT department nor I could figure out a way to fix it without reinstalling office and losing all my settings. Has anyone else had this problem and found a solution? -- Catrina
From: LD5SZRA on 2 May 2010 20:32
Whenever you get any problems like this, the first thing you should always do is to run Office diagnostics. Office Diagnostics is a very powerful tool to reset your Office setup to default level as far as all connections to various files are concerned. you don't need your Office CD to run Office diagnostics because all the files are cached on your HD if you have followed the default setup. Please do this and then let us know whether or not it worked and if it didn't work please provide any error messages you you got on the screen. hth Catrina wrote: > > I am running Windows XP Pro SP 2 and Office 2007 - and this is the second > time I have lost my Help files. My IT department nor I could figure out a > way to fix it without reinstalling office and losing all my settings. Has > anyone else had this problem and found a solution? > -- > Catrina -- THE INFORMATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. LD5SZRA DISCLAIMS ALL WARRANTIES, EITHER EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL LD5SZRA OR ITS ASSOCIATES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF LD5SZRA OR ITS ASSOCIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright LD5SZRA 2010. |