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From: Ritter197 on 14 Apr 2010 20:50
I have a HP Deskjet 935C printer which has always worked fine in both Black
and White print and in Color.

Today I wanted to print a color document and it always shows in the preview
as a black and white document (which it is not).

It also prints it as Black and White. Yet , I checked all on the printer and
it is set for Best quality Color and I just cannot figure out why the
preview shows it always in black and white.

I have a newer Epson and it shows and prints it fine in color. So the
document is OK. It is something on the HP printer, but I cannot figure what.

Any ideas?

From: Elmo on 14 Apr 2010 21:21
Ritter197 wrote:
> I have a HP Deskjet 935C printer which has always worked fine in both
> Black and White print and in Color.
>
> Today I wanted to print a color document and it always shows in the
> preview as a black and white document (which it is not).
>
> It also prints it as Black and White. Yet , I checked all on the printer
> and it is set for Best quality Color and I just cannot figure out why
> the preview shows it always in black and white.
>
> I have a newer Epson and it shows and prints it fine in color. So the
> document is OK. It is something on the HP printer, but I cannot figure
> what.
>
> Any ideas?

In Properties, Advanced, make sure "Print in Grayscale" is deselected.
Also try the Factory Settings button.

--
Joe =o)
From: "db" databaseben at hotmail dot on 15 Apr 2010 12:00
perhaps, the color ink
is low.

however, you really
should look for a
solution at the hp
website.

perhaps there is an
update available.

--

db���`�...�><)))�>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- Microsoft Partner
- @hotmail.com
~~~~~~~~~~"share the nirvana" - dbZen

>
>

"Ritter197" <Ritter197(a)Comcast.net> wrote in message news:O3oFaWD3KHA.5588(a)TK2MSFTNGP06.phx.gbl...
> I have a HP Deskjet 935C printer which has always worked fine in both Black and White print and in Color.
>
> Today I wanted to print a color document and it always shows in the preview as a black and white document (which it is not).
>
> It also prints it as Black and White. Yet , I checked all on the printer and it is set for Best quality Color and I just cannot
> figure out why the preview shows it always in black and white.
>
> I have a newer Epson and it shows and prints it fine in color. So the document is OK. It is something on the HP printer, but I
> cannot figure what.
>
> Any ideas?

From: philo on 15 Apr 2010 17:55
db wrote:
> perhaps, the color ink
> is low.
>

Idiot response

he said the PREVIEW was on B&W
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