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From: Carole UK on 25 Oct 2007 04:11 This looks like the solution - I need to update the driver. I'll try it today - but I'm pretty confident this will fix it. Thanks for all your help. :-)) -- Carole UK "Paul" wrote: > Carole UK wrote: > > Hi there, > > Running XP Home, plenty of RAM, nothing unusual. > > I installed broadband for a friend, done it many times before and nothing > > special about this one. Installation went fine except that as soon as I > > plugged in the modem I got a window headed 'Application Error' and a > > sub-message 'Hardware Error : 1024 Contact your hardware supplier'. Seemed > > likely that the modem was faulty, except that the installation completed fine > > and we got online. The same error window displays every time we boot up - > > we just cllick OK and continue as normal. I've since got a new modem - > > re-installed - exactly the same error box displays, but again we can get > > online fine. So it's irritating but not disastrous. > > Any ideas why we get the message and how we can get rid of it ? Thanks. > > This thread implies it can be fixed with some driver update from the > Speedtouch web site. > > http://www.techspot.com/vb/all/windows/t-19780-Hardware-error-1024-Please-consult-your-program-vendor.html > > I see a mention here of a driver level fix. > http://www.speedtouch.co.uk/products/faq.asp?ProductID=471 > > "Release 3.01 UK (**JUNE 2007 UPDATE**) - Windows 98SE, ME, 2000, XP > > Includes fix for "Error 1024 - Hardware Error"" > > HTH, > Paul >
From: Carole UK on 25 Oct 2007 06:24 Oh dear - driver update didn't work. Apparently the driver I have is more recent than the one I was trying to upgrade to. So, back to the drawing board. Guess the 'ethernet' option is looking a likely solution - what do you think ? -- Carole UK "Paul" wrote: > Carole UK wrote: > > Hi there, > > Running XP Home, plenty of RAM, nothing unusual. > > I installed broadband for a friend, done it many times before and nothing > > special about this one. Installation went fine except that as soon as I > > plugged in the modem I got a window headed 'Application Error' and a > > sub-message 'Hardware Error : 1024 Contact your hardware supplier'. Seemed > > likely that the modem was faulty, except that the installation completed fine > > and we got online. The same error window displays every time we boot up - > > we just cllick OK and continue as normal. I've since got a new modem - > > re-installed - exactly the same error box displays, but again we can get > > online fine. So it's irritating but not disastrous. > > Any ideas why we get the message and how we can get rid of it ? Thanks. > > This thread implies it can be fixed with some driver update from the > Speedtouch web site. > > http://www.techspot.com/vb/all/windows/t-19780-Hardware-error-1024-Please-consult-your-program-vendor.html > > I see a mention here of a driver level fix. > http://www.speedtouch.co.uk/products/faq.asp?ProductID=471 > > "Release 3.01 UK (**JUNE 2007 UPDATE**) - Windows 98SE, ME, 2000, XP > > Includes fix for "Error 1024 - Hardware Error"" > > HTH, > Paul >
From: David B. on 25 Oct 2007 11:13 Do it, I never set customers up using the USB connection, too unreliable. -- ---- Crosspost, do not multipost http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a question http://support.microsoft.com/kb/555375 How to Post http://www.dts-l.org/goodpost.htm _________________________________________________________________________________ "Carole UK" <CaroleUK(a)discussions.microsoft.com> wrote in message news:27403344-3B43-4218-A3E5-33C86A58FF5D(a)microsoft.com... > Oh dear - driver update didn't work. Apparently the driver I have is more > recent than the one I was trying to upgrade to. > So, back to the drawing board. Guess the 'ethernet' option is looking a > likely solution - what do you think ? > -- > Carole UK > > > "Paul" wrote: > >> Carole UK wrote: >> > Hi there, >> > Running XP Home, plenty of RAM, nothing unusual. >> > I installed broadband for a friend, done it many times before and >> > nothing >> > special about this one. Installation went fine except that as soon as >> > I >> > plugged in the modem I got a window headed 'Application Error' and a >> > sub-message 'Hardware Error : 1024 Contact your hardware supplier'. >> > Seemed >> > likely that the modem was faulty, except that the installation >> > completed fine >> > and we got online. The same error window displays every time we boot >> > up - >> > we just cllick OK and continue as normal. I've since got a new modem - >> > re-installed - exactly the same error box displays, but again we can >> > get >> > online fine. So it's irritating but not disastrous. >> > Any ideas why we get the message and how we can get rid of it ? >> > Thanks. >> >> This thread implies it can be fixed with some driver update from the >> Speedtouch web site. >> >> http://www.techspot.com/vb/all/windows/t-19780-Hardware-error-1024-Please-consult-your-program-vendor.html >> >> I see a mention here of a driver level fix. >> http://www.speedtouch.co.uk/products/faq.asp?ProductID=471 >> >> "Release 3.01 UK (**JUNE 2007 UPDATE**) - Windows 98SE, ME, 2000, XP >> >> Includes fix for "Error 1024 - Hardware Error"" >> >> HTH, >> Paul >>
From: smlunatick on 25 Oct 2007 20:22 On Oct 25, 6:24 am, Carole UK <Carol...(a)discussions.microsoft.com> wrote: > Oh dear - driver update didn't work. Apparently the driver I have is more > recent than the one I was trying to upgrade to. > So, back to the drawing board. Guess the 'ethernet' option is looking a > likely solution - what do you think ? > -- > Carole UK > > > > "Paul" wrote: > > Carole UK wrote: > > > Hi there, > > > Running XP Home, plenty of RAM, nothing unusual. > > > I installed broadband for a friend, done it many times before and nothing > > > special about this one. Installation went fine except that as soon as I > > > plugged in the modem I got a window headed 'Application Error' and a > > > sub-message 'Hardware Error : 1024 Contact your hardware supplier'. Seemed > > > likely that the modem was faulty, except that the installation completed fine > > > and we got online. The same error window displays every time we boot up - > > > we just cllick OK and continue as normal. I've since got a new modem - > > > re-installed - exactly the same error box displays, but again we can get > > > online fine. So it's irritating but not disastrous. > > > Any ideas why we get the message and how we can get rid of it ? Thanks. > > > This thread implies it can be fixed with some driver update from the > > Speedtouch web site. > > >http://www.techspot.com/vb/all/windows/t-19780-Hardware-error-1024-Pl... > > > I see a mention here of a driver level fix. > >http://www.speedtouch.co.uk/products/faq.asp?ProductID=471 > > > "Release 3.01 UK (**JUNE 2007 UPDATE**) - Windows 98SE, ME, 2000, XP > > > Includes fix for "Error 1024 - Hardware Error"" > > > HTH, > > Paul- Hide quoted text - > > - Show quoted text - Please chexk / update motherboard chipset drivers? I did have problems with incompatible USb add-on PCI ports whch were based on ALi (Acer Labs) chipset. Replaced with with a NEC chipset and my USB ports are stable. As for "boardband" type, needed to know which type (>DSL or cable>)
From: Geoff on 21 Nov 2007 12:45 I have just encountered the same problem after a Vista update. Is there any fix yet? "smlunatick" wrote: > On Oct 25, 6:24 am, Carole UK <Carol...(a)discussions.microsoft.com> > wrote: > > Oh dear - driver update didn't work. Apparently the driver I have is more > > recent than the one I was trying to upgrade to. > > So, back to the drawing board. Guess the 'ethernet' option is looking a > > likely solution - what do you think ? > > -- > > Carole UK > > > > > > > > "Paul" wrote: > > > Carole UK wrote: > > > > Hi there, > > > > Running XP Home, plenty of RAM, nothing unusual. > > > > I installed broadband for a friend, done it many times before and nothing > > > > special about this one. Installation went fine except that as soon as I > > > > plugged in the modem I got a window headed 'Application Error' and a > > > > sub-message 'Hardware Error : 1024 Contact your hardware supplier'. Seemed > > > > likely that the modem was faulty, except that the installation completed fine > > > > and we got online. The same error window displays every time we boot up - > > > > we just cllick OK and continue as normal. I've since got a new modem - > > > > re-installed - exactly the same error box displays, but again we can get > > > > online fine. So it's irritating but not disastrous. > > > > Any ideas why we get the message and how we can get rid of it ? Thanks. > > > > > This thread implies it can be fixed with some driver update from the > > > Speedtouch web site. > > > > >http://www.techspot.com/vb/all/windows/t-19780-Hardware-error-1024-Pl... > > > > > I see a mention here of a driver level fix. > > >http://www.speedtouch.co.uk/products/faq.asp?ProductID=471 > > > > > "Release 3.01 UK (**JUNE 2007 UPDATE**) - Windows 98SE, ME, 2000, XP > > > > > Includes fix for "Error 1024 - Hardware Error"" > > > > > HTH, > > > Paul- Hide quoted text - > > > > - Show quoted text - > > Please chexk / update motherboard chipset drivers? > > I did have problems with incompatible USb add-on PCI ports whch were > based on ALi (Acer Labs) chipset. Replaced with with a NEC chipset > and my USB ports are stable. > > As for "boardband" type, needed to know which type (>DSL or cable>) > >
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