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From: Jim on 29 May 2010 14:39
Turning off virus programs does not help shutdown. System idle process is at
99.

I may have a possible virus. Microsoft Security Essentials detected
Alureon.H and seems to be stuck trying to remove it.

Norton Security Suite did not detect any problems.

"Jim" <jrwolfe(a)comcast.net> wrote in message
news:Ooqe2By$KHA.1448(a)TK2MSFTNGP06.phx.gbl...
> My computer will do a "save settings" then "shutting down" but will never
> turn off unless I hold in the start button.
>
> No tasks are running at the time
>
> Suggestions please!
>
>
>


From: Unknown on 30 May 2010 13:05
Perhaps you just mentioned the cause of your problem-------(Norton).
"Jim" <jrwolfe(a)comcast.net> wrote in message
news:%23Fni4%231$KHA.5168(a)TK2MSFTNGP05.phx.gbl...
> Turning off virus programs does not help shutdown. System idle process is
> at 99.
>
> I may have a possible virus. Microsoft Security Essentials detected
> Alureon.H and seems to be stuck trying to remove it.
>
> Norton Security Suite did not detect any problems.
>
> "Jim" <jrwolfe(a)comcast.net> wrote in message
> news:Ooqe2By$KHA.1448(a)TK2MSFTNGP06.phx.gbl...
>> My computer will do a "save settings" then "shutting down" but will never
>> turn off unless I hold in the start button.
>>
>> No tasks are running at the time
>>
>> Suggestions please!
>>
>>
>>
>
>


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