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From: Roger Mills on 26 Dec 2009 16:37
In an earlier contribution to this discussion,
Roger Mills <watt.tyler(a)googlemail.com> wrote:

> In an earlier contribution to this discussion,
> Steve Terry <gfourwwk(a)tesco.net> wrote:
>
>> "Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
>> news:7pnajbFucvU1(a)mid.individual.net...
>>> Just been trying to connect my new Skypephone S2 to my laptop, to
>>> try out mobile BB with it.
>>>
>>> AIUI, on first connection, it's supposed to install the relevant
>>> drivers automatically - presumably using data stored in the phone's
>>> memory? Well, it didn't seem to want to do that - and kept coming up
>>> with the New Hardware Found wizard, and asking to connect to the
>>> internet(!) to find the drivers. I expected to be able to see the
>>> phone as an external USB drive in 'My Computer', but couldn't.
>>>
>>> Anyway, I reconnected my domestic BB to the laptop so that it
>>> *could* access the internet - and it seems to have downloaded and
>>> installed something or other *BUT* now - whenever the phone is
>>> connected - I get a BSOD (blue screen of death) with some (very
>>> fleeting!) message about BAD_POOL_HEADER - and an immediate re-boot!
>>>
>>> Help! Anyone seem anything similar or - better still - know how to
>>> fix it?
>> What OS?
>> My guess is Win7, many have had trouble using the S2 software with
>> it. Try F8 into safe mode, delete the software, and set a restore point
>>
>> Steve Terry
>
>
> Sorry - should have said - it's XP SP2. I've restored to laptop to a
> previous restore point (didn't need safe mode, 'cos it only crashed
> with the phone connected) and am attempting to re-install it.
>
> UPDATE:
> I got to the same point, where it was asking to connect to the
> internet, and decided to have a look (on another PC) at the CD which
> came with the phone - and found that it appeared to have USB drivers
> etc. on. I duly transferred it to the laptop and pointed the
> installation wizard at it (several times - once for each element) -
> and it seemed to be going ok until it finally crashed with a BSOD
> again!
> I re-started the laptop with the phone disconnected, and it again
> seemed ok. I then connected the phone, and watched while it found
> various bits of new hardware, USB modem, S2 phone, etc. - but as soon
> as it got to USB Mass Storage Device it crashed with the usual BSOD.
>
> Any ideas?


FURTHER UPDATE:
Just tried it on my desktop computer, and it works ok - everything installs
ok from the phone itself, including the connection App which never happened
on the laptop.

So there's apparently something odd about my laptop - which is one I want to
use it with!!

Any further ideas?
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


From: Steve Terry on 26 Dec 2009 20:30
"Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
news:7pnd5bFco3U1(a)mid.individual.net...
> In an earlier contribution to this discussion,
> Steve Terry <gfourwwk(a)tesco.net> wrote:
>> "Roger Mills" <watt.tyler(a)googlemail.com> wrote in message
>> news:7pnajbFucvU1(a)mid.individual.net...
<snip>
> UPDATE:
> I got to the same point, where it was asking to connect to the internet,
> and decided to have a look (on another PC) at the CD which came with the
> phone - and found that it appeared to have USB drivers etc. on. I duly
> transferred it to the laptop and pointed the installation wizard at it
> (several times - once for each element) - and it seemed to be going ok
> until it finally crashed with a BSOD again!
>
> I re-started the laptop with the phone disconnected, and it again seemed
> ok. I then connected the phone, and watched while it found various bits of
> new hardware, USB modem, S2 phone, etc. - but as soon as it got to USB
> Mass Storage Device it crashed with the usual BSOD.
>
> Any ideas?
> Cheers,
> Roger
>
>
Probably nothing to do with it, but they did bring out PC suite version 15
software evidently to cure version 14 bugs
Which version do you have?

Steve Terry
--
Get a free Three 3pay Sim with �2 bonus after �10 top up
http://freeagent.three.co.uk/stand/view/id/5276


From: Denis McMahon on 27 Dec 2009 01:16
Roger Mills wrote:

> Help! Anyone seem anything similar or - better still - know how to fix it?

Got a restore point from before the install? I'd start with that.

Rgds

Denis McMahon
From: Roger Mills on 27 Dec 2009 04:30
In an earlier contribution to this discussion,
Steve Terry <gfourwwk(a)tesco.net> wrote:

>>
>>
> Probably nothing to do with it, but they did bring out PC suite
> version 15 software evidently to cure version 14 bugs
> Which version do you have?
>
> Steve Terry

Dunno. How do I find out? The "S2 Mobile Modem" app which was automatically
installed on my desktop computer says that it's version 2.3.0.0 [2008 Amoi
Electronics Co., Ltd.]

Is the PC Suite the software which has to be installed from the CD to allow
synchronisation? If so, I haven't installed it on either machine - so it's
unlikely to be responsible for the crashes.

The laptop which keeps crashing also has the dongle driver loaded - and that
still works. Is there any reason why the two (dongle and Skypephone modem)
may not be able to co-exist? I'm loathe to delete the dongle software
because it was a bit of a pallaver to load it, and I may have to resort to
using that with the SIM out of the phone (or with a free 3Pay SIM which I
have just ordered).
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


From: Roger Mills on 27 Dec 2009 04:41
In an earlier contribution to this discussion,
Denis McMahon <denis.m.f.mcmahon(a)gmail.com> wrote:

> Roger Mills wrote:
>
>> Help! Anyone seem anything similar or - better still - know how to
>> fix it?
>
> Got a restore point from before the install? I'd start with that.
>
> Rgds
>
> Denis McMahon


Been there, done that *twice* - and always get back to the same place when I
connect the phone.
--
Cheers,
Roger
______
Email address maintained for newsgroup use only, and not regularly
monitored.. Messages sent to it may not be read for several weeks.
PLEASE REPLY TO NEWSGROUP!


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