Prev: NAV2010 & WinXP Firewall
Next: Dell Studio XPS 8000 Computer Memory
From: William R. Walsh on 11 Jan 2010 17:25
Hi!

> The drivers simply refuse to install, either as myself (in the
> admin group), as administrator from a safe boot, and any
> other combination I can think of from letting the hardware
> wizard try to do it,

What (if any) error is given when you try in normal mode, with or
without the installer? If you don't get one, is the System Event Log
recording anything?

> right clicking on the .inf files to install them

That won't work outside of special INF files that install
software...like the old TweakUI installation method.

> from safe mode etc.

....and I'm pretty sure that won't do it, because required services and
supporting drivers won't be running.

I absolutely would not expect that safe mode driver installations
would function as intended. Several that I have tried did not--and
sometimes I had a much worse mess on my hands afterwards.

Do you have .NET and the latest Windows Installer in place? The
complete ATI package requires .NET for Catalyst Control Center. If you
don't want .NET, a simple driver (without CCC) is available.

I think there is a need for more information. Posting to the ATI group
(alt.comp.periphs.videocards.ati) might help as well.

William
From: Colin Wilson on 11 Jan 2010 17:43
> What (if any) error is given when you try in normal mode, with or
> without the installer? If you don't get one, is the System Event Log
> recording anything?

From the error log;

Driver Install: user must be a member of the Administrators group

(but I am)

> I absolutely would not expect that safe mode driver installations
> would function as intended. Several that I have tried did not--and
> sometimes I had a much worse mess on my hands afterwards.

Hmm ok, thought it was worth a punt :-}

> Do you have .NET and the latest Windows Installer in place? The
> complete ATI package requires .NET for Catalyst Control Center. If you
> don't want .NET, a simple driver (without CCC) is available.

Think so :-}

Just downloading the standalone driver now

> I think there is a need for more information. Posting to the ATI group
> (alt.comp.periphs.videocards.ati) might help as well.

OK thanks, i'll report on the standalone shortly too :-)
From: Colin Wilson on 11 Jan 2010 17:56
Even with the stand-alone driver (which still seems to want to use the
catalyst installer) I get the same error as before;

> From the error log;
> Driver Install: user must be a member of the Administrators group

It had a good go at copying all the files across, it just gives an
"installation complete, warnings occurred" with the error as shown
above :-(
From: William R. Walsh on 11 Jan 2010 20:02
Hi!

> > From the error log;
> > Driver Install: user must be a member of the Administrators group

That is really very strange. Have you tried creating a new administratively
privileged user account to see what happens then?

I also wonder about the driver signing requirement...Windows 2000 and XP
both can be set to reject non-signed drivers. I would have thought that ATI
would be signing all their drivers, but I still see hardware vendors that do
not. It's worth a shot.

My Computer > Properties > Hardware tab > Driver Signing button.

William


From: RnR on 11 Jan 2010 23:40
On Mon, 11 Jan 2010 22:56:41 -0000, Colin Wilson
<REMOVEEVERYTHINGBUTnewsgroup(a)phoenixbbsZEROSPAM.co.uk> wrote:

>Even with the stand-alone driver (which still seems to want to use the
>catalyst installer) I get the same error as before;
>
>> From the error log;
>> Driver Install: user must be a member of the Administrators group
>
>It had a good go at copying all the files across, it just gives an
>"installation complete, warnings occurred" with the error as shown
>above :-(


Just a wild guess but have you disabled any firewall or malware
protection? Sometimes error messages can be deceiving.
 |  Next  |  Last
Pages: 1 2 3 4 5
Prev: NAV2010 & WinXP Firewall
Next: Dell Studio XPS 8000 Computer Memory