From: Michelle on
When I click links from a google search, my browser is redirected to other
sites places like 'Ask' and 'Kelkoo' and other shopping and comparison
sites.

I have spent HOURS running whole system scans using:
AVG (found nothing while scanning, but uncovered 3 'Trojans' while Defender
was running)
Windows Defender (This scan triggered the above 3)
Spybot - twice (found 69 problems on the first run, then after reboot, no
problems, apparently)

But I'm still getting redirected.

Please help, my computer is my work and also a part of my social life. I'm
at the end of my rope, no idea what to do now.

Thank you

M

From: Alias on
Michelle wrote:
>
> When I click links from a google search, my browser is redirected to
> other sites places like 'Ask' and 'Kelkoo' and other shopping and
> comparison sites.
>
> I have spent HOURS running whole system scans using:
> AVG (found nothing while scanning, but uncovered 3 'Trojans' while
> Defender was running)
> Windows Defender (This scan triggered the above 3)
> Spybot - twice (found 69 problems on the first run, then after reboot,
> no problems, apparently)
>
> But I'm still getting redirected.
>
> Please help, my computer is my work and also a part of my social life.
> I'm at the end of my rope, no idea what to do now.
>
> Thank you
>
> M

Go to add/remove programs and remove the Ask tool bar and anything else
you find there with the word "Ask".

--
Alias
From: db on
run a freeware called
"hijack this".

the log it produces will
likely show those references
you mentioned usually at the
very top of the list.

simply check them off and
click on fix.

--
db���`�...�><)))�>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
- @Hotmail.com
- nntp Postologist
~ "share the nirvana" - dbZen

~~~~~~~~~~~~~~~
>
>

"Michelle" <mh_londonNOJUNK(a)hotmail.com> wrote in message
news:F070250D-35B1-4406-AB2F-31598AF98AEE(a)microsoft.com...
> When I click links from a google search, my browser is redirected to other
> sites places like 'Ask' and 'Kelkoo' and other shopping and comparison
> sites.
>
> I have spent HOURS running whole system scans using:
> AVG (found nothing while scanning, but uncovered 3 'Trojans' while
> Defender was running)
> Windows Defender (This scan triggered the above 3)
> Spybot - twice (found 69 problems on the first run, then after reboot, no
> problems, apparently)
>
> But I'm still getting redirected.
>
> Please help, my computer is my work and also a part of my social life. I'm
> at the end of my rope, no idea what to do now.
>
> Thank you
>
> M

From: David B. on
A novice should not be using hijackthis on their own.

To the OP, keep the crossposting to a minimum, you went a bit overboard.
Download and run malwarebytes and see what it finds.

--


--
"db" <databaseben(a)hotmail.com> wrote in message
news:uShDI82nKHA.2556(a)TK2MSFTNGP05.phx.gbl...
> run a freeware called
> "hijack this".
>
> the log it produces will
> likely show those references
> you mentioned usually at the
> very top of the list.
>
> simply check them off and
> click on fix.
>
> --
> db���`�...�><)))�>
> DatabaseBen, Retired Professional
> - Systems Analyst
> - Database Developer
> - Accountancy
> - Veteran of the Armed Forces
> - @Hotmail.com
> - nntp Postologist
> ~ "share the nirvana" - dbZen
>
> ~~~~~~~~~~~~~~~
>>
>>
>
> "Michelle" <mh_londonNOJUNK(a)hotmail.com> wrote in message
> news:F070250D-35B1-4406-AB2F-31598AF98AEE(a)microsoft.com...
>> When I click links from a google search, my browser is redirected to
>> other sites places like 'Ask' and 'Kelkoo' and other shopping and
>> comparison sites.
>>
>> I have spent HOURS running whole system scans using:
>> AVG (found nothing while scanning, but uncovered 3 'Trojans' while
>> Defender was running)
>> Windows Defender (This scan triggered the above 3)
>> Spybot - twice (found 69 problems on the first run, then after reboot, no
>> problems, apparently)
>>
>> But I'm still getting redirected.
>>
>> Please help, my computer is my work and also a part of my social life.
>> I'm at the end of my rope, no idea what to do now.
>>
>> Thank you
>>
>> M
>

From: Carlos on
Michelle,
Brute force solution.
Run System Restore and take your OS back to a date prior to the infection.
Carlos

"Michelle" wrote:

> When I click links from a google search, my browser is redirected to other
> sites places like 'Ask' and 'Kelkoo' and other shopping and comparison
> sites.
>
> I have spent HOURS running whole system scans using:
> AVG (found nothing while scanning, but uncovered 3 'Trojans' while Defender
> was running)
> Windows Defender (This scan triggered the above 3)
> Spybot - twice (found 69 problems on the first run, then after reboot, no
> problems, apparently)
>
> But I'm still getting redirected.
>
> Please help, my computer is my work and also a part of my social life. I'm
> at the end of my rope, no idea what to do now.
>
> Thank you
>
> M
>