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From: underh20 on 22 Mar 2010 18:24

I just inherited an 8-port Cyclades-TS800. It’s going to be our
first terminal server for our Solaris box. I don’t have the root
password.
In order to reset it to the original factory default password of
"tslinux". I attempted to boot it up to the single mode at “Linux PPC
Load” phase. However, I am getting the following message when I
tried to issue the passwd command :

[root@(none) /]# passwd
passwd: Authentication service cannot retrieve authentication info.

It doesn't let me to proceed. Any idea how I can resolve this ?


Thanks,

Bill
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