From: ryanlrussell on 23 Mar 2010 11:25 On Mar 22, 9:50 am, Martin Paul <m...(a)par.univie.ac.at> wrote: > Tim Bradshaw wrote: > > On 2010-03-12 18:31:42 +0000, Gary Mills said: > >> After access to Solaris security patches was cut off for people > >> without a support contract, I suggested on another forum that Oracle > >> should offer a self-service support contract for Solaris. For those > >> willing to pay at least something, this would give them access to > >> patches and support documents but not the ability to open support > >> cases. Is this a good idea? > > Definitely. This idea has come up every time Sun changed their support > offerings (ie. made them more expensive), and it always found many > followers. > > > That's a Solaris subscription. > > I think this does (or did) include the ability to open support cases. As > of now,http://www.sun.com/service/subscriptions/index.jspis redirected > tohttp://www.oracle.com/us/support/systems/operating-systems/index.html > and this page lists "24/7 technical support" as one of the leverages. > > BTW, the Solaris subscription I have allowed me to download patches for > Solaris 9 and 10 until a week ago. It seems as if the list of > entitlements has been reduced without any further notice, and I'm not > allowed to access Solaris 9 patches anymore. With the always changing > content onwww.sun.com/www.oracle.comI can't even find out if it's > supposed to be like that or if it's a mistake. > > mp. > -- > SysAdmin | Institute of Scientific Computing, University of Vienna > PCA | Analyze, download and install patches for Solaris > |http://www.par.univie.ac.at/solaris/pca/ They have acknowledged that it was a mistake now: http://wikis.sun.com/display/SunSolve/How+Entitlement+Works?focusedCommentId=199106033#comment-199106033
From: Martin Paul on 26 Mar 2010 04:58 ryanlrussell wrote: > On Mar 22, 9:50 am, Martin Paul <m...(a)par.univie.ac.at> wrote: >> BTW, the Solaris subscription I have allowed me to download patches for >> Solaris 9 and 10 until a week ago. It seems as if the list of >> entitlements has been reduced without any further notice, and I'm not >> allowed to access Solaris 9 patches anymore. With the always changing >> content onwww.sun.com/www.oracle.comI can't even find out if it's >> supposed to be like that or if it's a mistake. > > They have acknowledged that it was a mistake now: > http://wikis.sun.com/display/SunSolve/How+Entitlement+Works?focusedCommentId=199106033#comment-199106033 Works again, right now. From http://twitter.com/SunSolve: Good News - Solaris 9 Patches, the issue has been resolve via a work around. Your account might not show access but you will have access. mp. -- SysAdmin | Institute of Scientific Computing, University of Vienna PCA | Analyze, download and install patches for Solaris | http://www.par.univie.ac.at/solaris/pca/
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