From: Lampoel on 15 Feb 2010 14:47 I emailed an estimate from Quickbooks, through Outlook, and my customer replied to the Estimate to place an order; but the reply doesn't show which Estimate they are replying to. How can I set it up to be able to see which Estimate they want to order from?
From: Brian Tillman [MVP-Outlook] on 15 Feb 2010 15:20 "Lampoel" <Lampoel(a)discussions.microsoft.com> wrote in message news:ED04530C-E6D2-46DB-A376-2A7E955261C1(a)microsoft.com... >I emailed an estimate from Quickbooks, through Outlook, and my customer > replied to the Estimate to place an order; but the reply doesn't show which > Estimate they are replying to. How can I set it up to be able to see which > Estimate they want to order from? Send them only one estimate at a time and you'll know which one they're replying to. -- Brian Tillman [MVP-Outlook]
From: VanguardLH on 15 Feb 2010 16:42 Lampoel wrote: > I emailed an estimate from Quickbooks, through Outlook, and my customer > replied to the Estimate to place an order; but the reply doesn't show which > Estimate they are replying to. How can I set it up to be able to see which > Estimate they want to order from? How is this an Outlook issue? It's up to you or Quickbooks to put something in the e-mail that tracks the transaction. Of course, the recipient can edit their reply however they want which means that tracking info could be missing in their reply. Does your estimate actually tell the recipient to NOT remove the tracking info (assuming you put any into your message)?
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