How to check why emails are not getting to particular domain?
in [Microsoft Exchange]
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From: Rajiv K Khandelwal on 15 Jan 2010 05:47 I am always unable to send mails to domains airtelbroadband.in and hsbc.co.in with the message "#550 4.4.7 QUEUE.Expired; message expired ##" from my Exchange 2007. I do not have any issue sending mails to any other domain. How do I resolve this issue? Rajiv K Khandelwal "Rich Matheisen [MVP]" <richnews(a)rmcons.com.NOSPAM.COM> wrote in message news:a0ovk51ct4dd7n90678hjg93oel4of3k6b(a)4ax.com... > On Wed, 13 Jan 2010 21:15:01 -0800, RonaldDaven > <RonaldDaven(a)discussions.microsoft.com> wrote: > >>This is more of a theoretical question. >>I am not getting a bounce back at all but they dont receive the emails. >> >>Is there a tool that I am able to use to help diagnose what the problem >>is? > > Have you looked at your SMTP log files? Do they show the successful > delivery of the message to the other system? If they do, the problem's > not yours to solve. > --- > Rich Matheisen > MCSE+I, Exchange MVP
From: Ed Crowley [MVP] on 15 Jan 2010 11:14 You might contact the postmaster of airtelbroadband.in. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "Rajiv K Khandelwal" <rajiv(a)vardaan.nospam.net> wrote in message news:e4740AdlKHA.2592(a)TK2MSFTNGP04.phx.gbl... >I am always unable to send mails to domains airtelbroadband.in and >hsbc.co.in with the message "#550 4.4.7 QUEUE.Expired; message expired ##" >from my Exchange 2007. I do not have any issue sending mails to any other >domain. How do I resolve this issue? > > Rajiv K Khandelwal > > "Rich Matheisen [MVP]" <richnews(a)rmcons.com.NOSPAM.COM> wrote in message > news:a0ovk51ct4dd7n90678hjg93oel4of3k6b(a)4ax.com... >> On Wed, 13 Jan 2010 21:15:01 -0800, RonaldDaven >> <RonaldDaven(a)discussions.microsoft.com> wrote: >> >>>This is more of a theoretical question. >>>I am not getting a bounce back at all but they dont receive the emails. >>> >>>Is there a tool that I am able to use to help diagnose what the problem >>>is? >> >> Have you looked at your SMTP log files? Do they show the successful >> delivery of the message to the other system? If they do, the problem's >> not yours to solve. >> --- >> Rich Matheisen >> MCSE+I, Exchange MVP > >
From: John Elliot on 15 Jan 2010 14:37 On 1/13/2010 8:25 PM, RonaldDaven wrote: > How could i check why emails from my exchange server is not being received by > a particular domain.? I see the domain name you specified is airtelbroadband.in . This domain does not have an MX record in the DNS. If the domain name is correct, their admin need to correct this problem in their DNS or they will not get emails from anywhere. Assuming you typed their domain incorrect, try this: Using Outlook Express try sending a message directly to recipient. You will have to put recipients SMTP server's address in your Outlook Express. You can get the IP address of their email server by doing an DNS lookup. Try http://aboutmyip.com and click DNS lookup. If you are able to send an email to their SMTP server, it means the receiving SMTP server has accepted your message and now the problem is on the other end. Regards. JE.
From: Rich Matheisen [MVP] on 15 Jan 2010 21:52
On Fri, 15 Jan 2010 16:17:55 +0530, "Rajiv K Khandelwal" <rajiv(a)vardaan.nospam.net> wrote: >I am always unable to send mails to domains airtelbroadband.in and >hsbc.co.in with the message "#550 4.4.7 QUEUE.Expired; message expired ##" >from my Exchange 2007. I do not have any issue sending mails to any other >domain. How do I resolve this issue? I'll ask again -- have you looked at your SMTP log files? Only now I'll ask if you see a 4XX status sent in return for any of your servers commands? --- Rich Matheisen MCSE+I, Exchange MVP |