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From: K. Thompson K. on 20 Mar 2010 16:12
So Graham, in my case it is a used computer that the previous owner must have
tried a trial version of Office 2007 does that mean I cannot download and use
my own trial version of it now as the new owner?

"Graham Mayor" wrote:

> It sounds as though you have been using a trial version (2007?) of Office
> maybe supplied with a new PC or downloaded from Microsoft and now that trial
> has expired. You will not be able to re-install a trial and get it to work
> again - that's the whole point of the trial. You test it for a few weeks
> then if you like it you buy it, if you don't you unistall it.
>
> As others have indicated uninstalling does not remove your documents or
> Office's configuration files or registry entries so that if you do
> re-install your preferences are retained.
>
> --
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
> Graham Mayor - Word MVP
>
> My web site www.gmayor.com
> Word MVP web site http://word.mvps.org
> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>
>
> amee wrote:
> > All of my Microsoft office programs are not working. In Word I can't
> > even type onto a blank page. It will not allow me to change a
> > document, save a new document as all of the buttons to "Save As",
> > etc. This is the same for Excel and for Microsoft Outlook. In
> > Outlook I cannot reply to any emails as the reply button is the light
> > grey instead of being black so I can use it. All the other buttons to
> > save or copy are the same.
> >
> > I tried wiping Office from my computer by deleting it and then did a
> > reinstall but when it came back all my previous documents were in
> > there so I know it did not wipe and the problems are still there.
> >
> > How do you WIPE Office so you can do a reinstall of it?
> >
> > Thank you,
> >
> >
> > Ame
>
>
>
From: Graham Mayor on 21 Mar 2010 05:00
I would suspect that the information required to install the trial is stored
in the registry, so reformatting the PC and re-installing Windows should
allow it to be installed. Whether reformatting will also allow it to be
activated on that PC again I cannot say.

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


"K. Thompson" <K. Thompson(a)discussions.microsoft.com> wrote in message
news:E6A0F89C-46D9-44F2-ACD8-5C92E5547D20(a)microsoft.com...
> So Graham, in my case it is a used computer that the previous owner must
> have
> tried a trial version of Office 2007 does that mean I cannot download and
> use
> my own trial version of it now as the new owner?
>
> "Graham Mayor" wrote:
>
>> It sounds as though you have been using a trial version (2007?) of Office
>> maybe supplied with a new PC or downloaded from Microsoft and now that
>> trial
>> has expired. You will not be able to re-install a trial and get it to
>> work
>> again - that's the whole point of the trial. You test it for a few weeks
>> then if you like it you buy it, if you don't you unistall it.
>>
>> As others have indicated uninstalling does not remove your documents or
>> Office's configuration files or registry entries so that if you do
>> re-install your preferences are retained.
>>
>> --
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>> Graham Mayor - Word MVP
>>
>> My web site www.gmayor.com
>> Word MVP web site http://word.mvps.org
>> <>>< ><<> ><<> <>>< ><<> <>>< <>><<>
>>
>>
>> amee wrote:
>> > All of my Microsoft office programs are not working. In Word I can't
>> > even type onto a blank page. It will not allow me to change a
>> > document, save a new document as all of the buttons to "Save As",
>> > etc. This is the same for Excel and for Microsoft Outlook. In
>> > Outlook I cannot reply to any emails as the reply button is the light
>> > grey instead of being black so I can use it. All the other buttons to
>> > save or copy are the same.
>> >
>> > I tried wiping Office from my computer by deleting it and then did a
>> > reinstall but when it came back all my previous documents were in
>> > there so I know it did not wipe and the problems are still there.
>> >
>> > How do you WIPE Office so you can do a reinstall of it?
>> >
>> > Thank you,
>> >
>> >
>> > Ame
>>
>>
>>


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