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From: Ottmar Freudenberger on 18 Mar 2010 00:00
"ICTag" <ICTag(a)discussions.microsoft.com> schrieb:

> The error is KERNEL_STACK_INPAGE_ERROR.

See http://support.microsoft.com/kb/315266

> I can't open the link in IE6 because I removed IE8 (thinking that was part
> of the problem) and firefox doesn't display the search option when I open
> your url.

Ehm, "removing" IE8 on Windows XP systems, which means uninstalling IE8 via
Software in the Control Panel, restores the prior installed Internet Explorer
version. Whichever IE version is installed at the moment, use that one to
open the Windows Update site.

Bye,
Freudi
From: PA Bear [MS MVP] on 18 Mar 2010 00:54
>>> Now, how can I remove this IE8 update from the updates list so that it
>>> stops prompting?

1. Stop the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)

2. Delete the contents of the Download folder:

Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.

3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect "Windows Internet Explorer 8" and hide it
("Don't show me this update again").

4. Start the Automatic Updates service:

Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)

You may want to review your choice of Automatic Updates setting; cf.
http://support.microsoft.com/kb/306525


ICTag wrote:
> The PC wouldn't boot so I formatted the c: partition and did a fresh
> install. I suspect the hard-disk had a damaged sector.
> I did not format the other partitiions.
>
> I'm using Avast free. The blue screen also occurs if I deactivate Avast
> before trying to install.
>
> IE7 and 8 hadn't been installed after the c: format. I can't remember if
> an
> auto-update installed it before the c: format. The XP install was from an
> old oem recovery dvd and I spent quite a long time afterwards installing
> support packages and updates.
>
> I'm pretty sure (but no longer certain) there was no other security
> software
> installed during the xp install. There's nothing there now except Avast
> which I installed myself.
>
>
> "PA Bear [MS MVP]" wrote:
>
>> What problems were you having that you thought reinstalling WinXP might
>> resolve?
>>
>> Did you do a Repair Install or did you format the HDD & do a clean
>> install?
>>
>> Had IE7 or IE8 been installed before you reinstalled Windows?
>>
>> What anti-virus application or security suite is installed and is your
>> subscription current? What anti-spyware applications (other than
>> Defender)? What third-party firewall (if any)? Were any of these
>> applications running in the background when you installed IE8?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it and which would have been reinstalled, *but invalid*, when you
>> reinstalled Windows)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> ICTag wrote:
>>> Hi,
>>> Automatic updates suggest instealling:
>>> "Internet Explorer 8 for Windows XP.
>>> on my freshly re-installed XP.
>>>
>>> However, the installation routine crashes with a blue screen during the
>>> IE8
>>> wizard install
>>>
>>> so it will never install and I got round this by downloading firefox and
>>> setting this as the default web browser.
>>>
>>> Now, how can I remove this IE8 update from the updates list so that it
>>> stops
>>> prompting? There is no k-number shown so other posts I've found won't
>>> help.
>>
>> .

From: ICTag on 19 Mar 2010 02:49
The crux of the problemwas that I'd "deinstalled" IE6 (that's allowed in
Europe) but to keep Windows up-to-date you have to access the microsoft
windows upgrade site with an internet explorer (version 5 or above). Other
browsers cannot be used for this. The "Settings" option is only displayed if
you use IE.

The trick is to invoke the site from the windows update settings (sysdm.cpl)
which magically invokes the "deinstalled" IE6.

Once I'd changed the settings the IE8 and IE7 updates can be disabled and
subsequent normal Windows patches are retrieved.

BTW: IE7 also caused a bluescreen. I doubt it's a visus (the install was
fresh) but it might well be the harddisk or controller that gave problems.
However, since this only occurs when I try to install IE which I've now
eliminated I'm a happy camper :)


"PA Bear [MS MVP]" wrote:

> >>> Now, how can I remove this IE8 update from the updates list so that it
> >>> stops prompting?
>
> 1. Stop the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Stop
> (Stopping the service will take a moment)
>
> 2. Delete the contents of the Download folder:
>
> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
> Open the Download folder and delete its contents
> Close the window.
>
> 3. Go to Windows Update website | Select CUSTOM and allow the scan to
> complete | Uncheck/deselect "Windows Internet Explorer 8" and hide it
> ("Don't show me this update again").
>
> 4. Start the Automatic Updates service:
>
> Start > Run > (type in) services.msc > [OK]
> Double-click Automatic Updates > Click on Start
> (Starting the service will take a moment)
>
> You may want to review your choice of Automatic Updates setting; cf.
> http://support.microsoft.com/kb/306525
>
>
> ICTag wrote:
> > The PC wouldn't boot so I formatted the c: partition and did a fresh
> > install. I suspect the hard-disk had a damaged sector.
> > I did not format the other partitiions.
> >
> > I'm using Avast free. The blue screen also occurs if I deactivate Avast
> > before trying to install.
> >
> > IE7 and 8 hadn't been installed after the c: format. I can't remember if
> > an
> > auto-update installed it before the c: format. The XP install was from an
> > old oem recovery dvd and I spent quite a long time afterwards installing
> > support packages and updates.
> >
> > I'm pretty sure (but no longer certain) there was no other security
> > software
> > installed during the xp install. There's nothing there now except Avast
> > which I installed myself.
> >
>
From: Ottmar Freudenberger on 19 Mar 2010 03:40
"ICTag" <ICTag(a)discussions.microsoft.com> schrieb:

> The crux of the problemwas that I'd "deinstalled" IE6 (that's allowed in
> Europe)

Pardon? Are you mixing things up with KB967002 aka the Browser Choice
update? It does *not* remove or uninstall any IE version.

> but to keep Windows up-to-date you have to access the microsoft
> windows upgrade site with an internet explorer (version 5 or above).

Once again: *How* did you "deinstalled" any IE version on Windows XP?

Just a test: Start -> Run -> iexplore [Enter]
What happens exactly?

> The trick is to invoke the site from the windows update settings (sysdm.cpl)
> which magically invokes the "deinstalled" IE6.

Cause there haven't been any IE version beeing "uninstalled" ;)

> BTW: IE7 also caused a bluescreen. I doubt it's a visus (the install was
> fresh) but it might well be the harddisk or controller that gave problems.

True, see http://support.microsoft.com/kb/315266 once again. Your harddisk
maybe dies.

Bye,
Freudi
From: PA Bear [MS MVP] on 19 Mar 2010 13:42
Yes, you can only update WinXP manually via
http://windowsupdate.microsoft.com using IE. Removing access to IE (you
cannot "deintall" it) does not affect Automatic Updates functionality.

IN RE the BSOD, see http://support.microsoft.com/kb/980966 (which must be
accessed using IE <eg>).


ICTag wrote:
> The crux of the problemwas that I'd "deinstalled" IE6 (that's allowed in
> Europe) but to keep Windows up-to-date you have to access the microsoft
> windows upgrade site with an internet explorer (version 5 or above). Other
> browsers cannot be used for this. The "Settings" option is only displayed
> if
> you use IE.
>
> The trick is to invoke the site from the windows update settings
> (sysdm.cpl)
> which magically invokes the "deinstalled" IE6.
>
> Once I'd changed the settings the IE8 and IE7 updates can be disabled and
> subsequent normal Windows patches are retrieved.
>
> BTW: IE7 also caused a bluescreen. I doubt it's a visus (the install was
> fresh) but it might well be the harddisk or controller that gave problems.
> However, since this only occurs when I try to install IE which I've now
> eliminated I'm a happy camper :)
>
>
> "PA Bear [MS MVP]" wrote:
>
>>>>> Now, how can I remove this IE8 update from the updates list so that it
>>>>> stops prompting?
>>
>> 1. Stop the Automatic Updates service:
>>
>> Start > Run > (type in) services.msc > [OK]
>> Double-click Automatic Updates > Click on Stop
>> (Stopping the service will take a moment)
>>
>> 2. Delete the contents of the Download folder:
>>
>> Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
>> Open the Download folder and delete its contents
>> Close the window.
>>
>> 3. Go to Windows Update website | Select CUSTOM and allow the scan to
>> complete | Uncheck/deselect "Windows Internet Explorer 8" and hide it
>> ("Don't show me this update again").
>>
>> 4. Start the Automatic Updates service:
>>
>> Start > Run > (type in) services.msc > [OK]
>> Double-click Automatic Updates > Click on Start
>> (Starting the service will take a moment)
>>
>> You may want to review your choice of Automatic Updates setting; cf.
>> http://support.microsoft.com/kb/306525
>>
>>
>> ICTag wrote:
>>> The PC wouldn't boot so I formatted the c: partition and did a fresh
>>> install. I suspect the hard-disk had a damaged sector.
>>> I did not format the other partitiions.
>>>
>>> I'm using Avast free. The blue screen also occurs if I deactivate Avast
>>> before trying to install.
>>>
>>> IE7 and 8 hadn't been installed after the c: format. I can't remember if
>>> an
>>> auto-update installed it before the c: format. The XP install was from
>>> an
>>> old oem recovery dvd and I spent quite a long time afterwards installing
>>> support packages and updates.
>>>
>>> I'm pretty sure (but no longer certain) there was no other security
>>> software
>>> installed during the xp install. There's nothing there now except Avast
>>> which I installed myself.

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