How to display email address instead of AD name
in [Microsoft Exchange]
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From: F. Flack on 30 Mar 2010 18:28 We have several employees who are set up with multiple email addresses. We also have multiple employees with access to a "common" customer service account which is set up with dozens of email addresses. How can I set up our Exchange 2003 server to list the actual address the email was sent to instead of using the Active Directory name for the employee in the email's "to" field? We are currently on the latest revs for Exchange 2003 running on Windows Server 2003 (32-bit). I know it is possible because this feature was working for us prior to moving the Exhange server to a new physical server. During the migration this feature stopped working. My customer service staff are not happy with me... Thanks, Frank
From: Ed Crowley [MVP] on 5 Apr 2010 20:53 Why don't you create separate mailboxes for each SMTP address and have the employees open them as additional mailboxes in their Outlook profiles? Then everything would be really clear. -- Ed Crowley MVP "There are seldom good technological solutions to behavioral problems." .. "F. Flack" <FFlack(a)discussions.microsoft.com> wrote in message news:CCAD3919-3D2E-4CAD-AE97-49E2E65B2658(a)microsoft.com... > We have several employees who are set up with multiple email addresses. We > also have multiple employees with access to a "common" customer service > account which is set up with dozens of email addresses. How can I set up > our > Exchange 2003 server to list the actual address the email was sent to > instead > of using the Active Directory name for the employee in the email's "to" > field? We are currently on the latest revs for Exchange 2003 running on > Windows Server 2003 (32-bit). I know it is possible because this feature > was > working for us prior to moving the Exhange server to a new physical > server. > During the migration this feature stopped working. My customer service > staff > are not happy with me... > > Thanks, Frank
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