Hpsilentpatch....exe
in [Windows XP]
|
From: andre de clercq on 15 Sep 2006 05:50 Since quite some time I have the above prompt, when shutting down. It takes some time before the "program" ends and my PC shuts down. Can anybody help me to get rid of this? (spyware?) Thanks for any advise.
From: Sharon F on 15 Sep 2006 07:23 On Fri, 15 Sep 2006 11:50:14 +0200, andre de clercq wrote: > Since quite some time I have the above prompt, when shutting down. It takes > some time before the "program" ends and my PC shuts down. Can anybody help > me to get rid of this? (spyware?) > Thanks for any advise. Do you have an HP computer or HP hardware installed on your system? The name of the file could indicate it is part of an HP support tool. Most likely one that checks automatically for updates and installs them if any are available. You'll need to evaluate how useful that is to you. If you think it's helpful, check with HP for an updated version that does not hang your computer at shutdown. If not useful, consider disabling the tool (explore the program's menus for a place to change the startup settings) or consider uninstalling it altogether. -- Sharon F MS-MVP ~ Windows Shell/User
From: Andre De Clercq on 15 Sep 2006 08:42 Thanks Sharon, but the problem is that the file cannot be found, even in the hidden files bin. My computer is a Dell running XPSP2. I do not have HP equipment installed on the PC. Only on another PC on the same network, I have a non shared HP scanner installed "Sharon F" <sharonfDEL(a)ETEmvps.org> wrote in message news:e7iLVlL2GHA.1548(a)TK2MSFTNGP02.phx.gbl... > On Fri, 15 Sep 2006 11:50:14 +0200, andre de clercq wrote: > >> Since quite some time I have the above prompt, when shutting down. It >> takes >> some time before the "program" ends and my PC shuts down. Can anybody >> help >> me to get rid of this? (spyware?) >> Thanks for any advise. > > Do you have an HP computer or HP hardware installed on your system? The > name of the file could indicate it is part of an HP support tool. Most > likely one that checks automatically for updates and installs them if any > are available. > > You'll need to evaluate how useful that is to you. If you think it's > helpful, check with HP for an updated version that does not hang your > computer at shutdown. If not useful, consider disabling the tool (explore > the program's menus for a place to change the startup settings) or > consider > uninstalling it altogether. > > -- > Sharon F > MS-MVP ~ Windows Shell/User
From: Sharon F on 16 Sep 2006 00:18 On Fri, 15 Sep 2006 14:42:38 +0200, Andre De Clercq wrote: > Thanks Sharon, but the problem is that the file cannot be found, even in the > hidden files bin. My computer is a Dell running XPSP2. I do not have HP > equipment installed on the PC. Only on another PC on the same network, I > have a non shared HP scanner installed If a printer on a network then "maybe" but not a scanner. A camera? Or... What hidden files bin are you referring to? There are many not only one. Try Folder Options> View: Show hidden files and folders AND remove the check next to "hide operating system files." Then search again. If file is still not found, look for it in the registry. Try to uncover a path for it there. Not much on google for "hpsilentpatch" - wouldn't hurt to check for spyware. I would scan with a few good anti-spyware programs -not just one. One program may catch something better than another or that another would miss. -- Sharon F MS-MVP ~ Windows Shell/User
From: andre de clercq on 16 Sep 2006 07:09
Thanks Sharon for the extra information. I finally found in the Msconfig/startup an "HP update". I unchecked and the problem was gone. "Sharon F" <sharonfDEL(a)ETEmvps.org> wrote in message news:uLzS7cU2GHA.3588(a)TK2MSFTNGP06.phx.gbl... > On Fri, 15 Sep 2006 14:42:38 +0200, Andre De Clercq wrote: > >> Thanks Sharon, but the problem is that the file cannot be found, even in >> the >> hidden files bin. My computer is a Dell running XPSP2. I do not have HP >> equipment installed on the PC. Only on another PC on the same network, >> I >> have a non shared HP scanner installed > > If a printer on a network then "maybe" but not a scanner. A camera? Or... > > What hidden files bin are you referring to? There are many not only one. > Try Folder Options> View: Show hidden files and folders AND remove the > check next to "hide operating system files." Then search again. > > If file is still not found, look for it in the registry. Try to uncover a > path for it there. > > Not much on google for "hpsilentpatch" - wouldn't hurt to check for > spyware. I would scan with a few good anti-spyware programs -not just one. > One program may catch something better than another or that another would > miss. > > -- > Sharon F > MS-MVP ~ Windows Shell/User |