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From: Olivia on 4 May 2006 13:52 Hi, I need some help please in laymans terms I'm a total novice at this. I just got a new computer with XP Media and I went to install my external hard drive which is a Micro Solutions Backpack, Model 155010, E/N00237, Series 6 Driver. I had to download a driver for it which I did and installed it. When I go to the device manager it says it is there and working properly but location is unknown. When I look in my computer I don't see it anywhere. I went into a program and tried to "save as" just to see if something would show up but it didn't. I'm confused, if it is there where is it? Can anyone help me? But really in total laymans terms please. How can I get it to show up in my computer, etc. Thanks so much for your help.
From: Byte on 4 May 2006 14:43 Check here: Doubleclick the My Computer icon on desktop. Now look under Devices with Removable Storage and see if you have an "E" or maybe an "F" drive listed, "D" is probably your CD/DVD drive. Rightclick it and click Properties. -- XP - WNP Today is the first day of the rest of your life. "Olivia" wrote: > Hi, > > I need some help please in laymans terms I'm a total novice at this. I just > got a new computer with XP Media and I went to install my external hard drive > which is a Micro Solutions Backpack, Model 155010, E/N00237, Series 6 Driver. > I had to download a driver for it which I did and installed it. When I go > to the device manager it says it is there and working properly but location > is unknown. When I look in my computer I don't see it anywhere. I went into > a program and tried to "save as" just to see if something would show up but > it didn't. I'm confused, if it is there where is it? Can anyone help me? > But really in total laymans terms please. How can I get it to show up in my > computer, etc. > > Thanks so much for your help.
From: Olivia on 4 May 2006 15:21 Hi, I have a removable disk e, f, g and h but when I click on the properties I can't find anywhere where it says something about the external hard drive that I've installed (I think anyway). Should I be looking for something inparticular? When I click on all of them I get a totally blue pie chart and it says file system unknown. Does this mean that none of them have the external hard drive? Thanks for your help. Olivia "Byte" wrote: > Check here: Doubleclick the My Computer icon on desktop. Now look under > Devices with Removable Storage and see if you have an "E" or maybe > an "F" drive listed, "D" is probably your CD/DVD drive. Rightclick it and > click Properties. > -- > XP - WNP > Today is the first day of the > rest of your life. > > > "Olivia" wrote: > > > Hi, > > > > I need some help please in laymans terms I'm a total novice at this. I just > > got a new computer with XP Media and I went to install my external hard drive > > which is a Micro Solutions Backpack, Model 155010, E/N00237, Series 6 Driver. > > I had to download a driver for it which I did and installed it. When I go > > to the device manager it says it is there and working properly but location > > is unknown. When I look in my computer I don't see it anywhere. I went into > > a program and tried to "save as" just to see if something would show up but > > it didn't. I'm confused, if it is there where is it? Can anyone help me? > > But really in total laymans terms please. How can I get it to show up in my > > computer, etc. > > > > Thanks so much for your help.
From: RobDee on 4 May 2006 15:37 "Olivia" <Olivia(a)discussions.microsoft.com> wrote in message news:93C9F022-B56E-4412-ADE6-CB4416808EA1(a)microsoft.com... > Hi, > > I have a removable disk e, f, g and h but when I click on the properties I > can't find anywhere where it says something about the external hard drive > that I've installed (I think anyway). Should I be looking for something > inparticular? When I click on all of them I get a totally blue pie chart > and > it says file system unknown. Does this mean that none of them have the > external hard drive? I would guess from what you've said, that E, F, G & H are a built in card reader or something similar. It's likely that your new disc hasn't been formatted. Try this: Go to Control Panel > Administrative Tools > Computer Management > Disk Management then you'll see all your Disk Drives displayed. If one of these does not have a Drive Letter allocated to it, you will need to click on it and click Format. It's possible your Control Panel may not show the icons mentioned - if not, click on Switch To Classic View. Rob > Thanks for your help. > > Olivia >
From: Dr. C.Joseph Drayton, Ph.D. AS&T on 20 May 2006 00:21 Olivia wrote: > Hi, > > I need some help please in laymans terms I'm a total novice at this. I just > got a new computer with XP Media and I went to install my external hard drive > which is a Micro Solutions Backpack, Model 155010, E/N00237, Series 6 Driver. > I had to download a driver for it which I did and installed it. When I go > to the device manager it says it is there and working properly but location > is unknown. When I look in my computer I don't see it anywhere. I went into > a program and tried to "save as" just to see if something would show up but > it didn't. I'm confused, if it is there where is it? Can anyone help me? > But really in total laymans terms please. How can I get it to show up in my > computer, etc. > > Thanks so much for your help. > Hi Olivia, It sounds like your external hard disk needs to be assigned a drive letter. To do this, follow these steps: 1. Click [Start] 2. Go up to [Settings] 3. Go across to [Control Panel] 4. Go across to [Administrative Tools] 5. Go across to [Computer Management] and click 6. In the left-pane of the window that opens click [Storage] 7. The menu should expand. Next click on [Disk Management] 8. The lower-right-pane will show the storage devices that are installed. 9. Right-click on the device and choose [Change Drive Letter and Paths...] 10. In the new window that opens, click the [Add] button and choose a device letter. You should now see the device in 'My Computer' with the letter you assigned it. Ciao . . . C.Joseph And on the seventh day God said, "I will rest . . . Murphy take over."
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