I can't install software
in [Computer]
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From: ab on 10 Jul 2010 11:38 I can't install software via a CD onto my laptop. I can't play DVD's from my laptop to my TV via a cable. I also can't transfer pictures from my SD memory card via a SD slot in my laptop. Is there anyone who can help me fix this problem. I only bought my Sony laptop in January 2010 and has Windows 7 on it. I would be grateful if anyone could help me sort out this problem out, because I'm trying to install the software for a microsoft wireless mouse and absolutely nothing happens. Thanks.
From: Paul on 10 Jul 2010 15:21 ab wrote: > I can't install software via a CD onto my laptop. > I can't play DVD's from my laptop to my TV via a cable. > I also can't transfer pictures from my SD memory card via a SD slot in > my laptop. Is there anyone who can help me fix this problem. > > I only bought my Sony laptop in January 2010 and has Windows 7 on it. I > would be grateful if anyone could help me > sort out this problem out, because I'm trying to install > the software for a microsoft wireless mouse and absolutely > nothing happens. Thanks. I would recommend a forum like this, since you seem to have several problems, and they might not be that easy to fix. http://social.answers.microsoft.com/Forums/en-US/w7pictures/thread/2e0b0231-c530-4b37-ad72-f7613dc1ea6a The thing that bothers me most about your description, is "I'm trying to install the software... and absolutely nothing happens" When you post in the appropriate forum, you should tell them 1) What version of Windows 7 (Starter, Ultimate, 32 bit, 64 bit, whatever) 2) Do you have any antivirus software installed ? Pros: Antivirus software protects your computer Cons: Antivirus software can interfere with software installation 3) Have you disabled UAC ? (That's the thing that pops up all the time, asking if you really want to do this...) 4) Do you have any special software installed ? Things like a Roxio product for CDs. Or something like Norton GoBack. There are some third party tools, that are notorious for interfering with certain functions of your OS. 5) It might also help, to post a URL for the place you got your software that won't install. For example, they might be able to use that information, to determine whether the software installer supports 32 bit or 64 bit OS installs. By providing that info up front, it'll mean they have to ask you fewer follow up questions. You can describe all your symptoms, as you have above, but ask for help getting the software installation to work first. I have a feeling the other problems may be easier to fix, whereas getting the software installer to work first is pretty important. It may mean there are more serious problems, like malware at work. ******* USENET has alt.windows7.general, but it is 95% trolls. There is one MVP who visits occasionally, but otherwise you might not get help there. Thanks to Microsoft's new interest in controlling the message, by having their own forums, you're likely stuck with getting help at social.answers.microsoft.com or the like. No matter whether you use a web interface or an NNTP bridge software, it'll still mean logging in and setting up an account as far as I know. (By using accounts and logins, they can turf any disruptive posters or trolls.) I'm not going to recommend reinstalling Windows to you, because the source of the problem might be trivial. I don't know if there is a working "repair" function, in an OEM laptop install of Windows 7 or not. A Repair might do less damage than "using the Recovery Partition", which typically removes the contents of C: entirely. If you're doing anything like that, make sure you understand what the side effects will be, and backup any user data first. There is nothing worse, than pressing that Function key at startup, only to realize later you lost your email database and all your user data files. Before "major brain surgery", always do a backup. An external USB hard drive is a good way to do a quick backup. Some even come with backup software. Paul
From: James D. Andrews on 11 Jul 2010 12:48 "ab" <mum(a)mom.com> wrote in message news:89rigfFckqU1(a)mid.individual.net... >I can't install software via a CD onto my laptop. > I can't play DVD's from my laptop to my TV via a cable. > I also can't transfer pictures from my SD memory card via a SD slot in my > laptop. Is there anyone who can help me fix this problem. > > I only bought my Sony laptop in January 2010 and has Windows 7 on it. I > would be grateful if anyone could help me > sort out this problem out, because I'm trying to install > the software for a microsoft wireless mouse and absolutely > nothing happens. Thanks. As far as the mouse is concerned, you might find and download the driver for it at: www.driverguide.com As for the DVD problem, put the full functions of the drive through some basic tests, if you haven't done so already: 1) Try to play and then copy from a music CD 2) Try a movie DVD 3) Check your Control Panel - System - Hardware - Device Manager- to see if your drive is showing up and if it's having any problems noted there. You may need to reinstall your Drive's driver, or there may be some conflict elsewhere. --- news://freenews.netfront.net/ - complaints: news(a)netfront.net ---
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