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From: swtpc6800 on 12 Mar 2010 18:39 Outlook 2007, Windows 7. Received message that outlook could not open its window. Ran the microsoft fixit that deleted the key. This required me to rebuild the email acount upon running outlook and once in outlook, all of my emails had evaporated. Search of the disk turns up no .pst files with the proper time stamp. How do I get them back? I still don't know what happened to cause this. Any help or suggestions? Thanks, Fred
From: Brian Tillman [MVP-Outlook] on 15 Mar 2010 14:19
"swtpc6800" <swtpc6800(a)discussions.microsoft.com> wrote in message news:0BD50D57-3E46-4ED7-88A8-5E6C4D16AF6B(a)microsoft.com... > Outlook 2007, Windows 7. Received message that outlook could not open its > window. Ran the microsoft fixit that deleted the key. This required me to > rebuild the email acount upon running outlook and once in outlook, all of my > emails had evaporated. Search of the disk turns up no .pst files with the > proper time stamp. > > How do I get them back? > > I still don't know what happened to cause this. My guess is the "FixIt" created a new mail profile and data file. Click File>Open>Outlook Data File and see if there are other PSTs that show up in the browse window. If so, select one and click OK. See if it contains your data. Contrinue in this manner until you find the one that does. Then click Tools>Account Settings>Data Files and select that data file, then click Set as Default. Stop and Restart Outlook and your data should be back as it was before. You can then click Tools>Account Settings>Data Files, select the other PSTs and click Remove. -- Brian Tillman [MVP-Outlook] |