I too have now managed to install all 3 of these updates
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From: David on 1 Jul 2010 22:54 The post by Wiesshund worked for me too. arnoldkrg wrote: I have now managed to install all 3 of these updates. 12-Jun-10 I have now managed to install all 3 of these updates. I refer you to the posts by Wiesshund at: http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b I went to http://www.microsoft.com/downloads/en/default.aspx and searched for each of the problematic KB numbers and downloaded the standalone updates in turn. They each downloaded and installed succesfully so my PC is now up to date. The thing to note is that the standalone updates DO NOT contain Fix it 50123 packaged with them. Just the update executable. For example the download for KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe. But that still leaves me wondering why Fix it 50123 will not run on my machine. "arnoldkrg" wrote: Previous Posts In This Thread: On Saturday, June 12, 2010 6:59 AM arnoldkrg wrote: KB976569 KB979909 KB979906 fail to install The three .NET updates fail to install. I have manually deleted all .Net Framework packages and reinstalled. I have applied Microsoft Fix It 50123. I have used the .NET cleanup tool to uninstall all .NET Framework packages twice and reinstalled in the correct order (3.5 first then 1.1 etc) and still I cannot get these updates to install. I opened a request for assistance via email and was simply referred back to here. I have the following in update history: Error Code: 0x643 Try to install the update again, or request help from one of the following resources. BUT the event log for each failed update is as follows: Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11720 Date: 12/06/2010 Time: 11:23:31 User: xxxxxxxxx Computer: xxxxxxxxxx Description: Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime error: ActiveX component cannot create object: 'Scripting.FileSystemObject' Line 22, Column 14, For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 32 41 43 35 46 35 {92AC5F5 0008: 39 2d 39 39 39 39 2d 34 9-9999-4 0010: 30 32 39 2d 39 43 31 45 029-9C1E 0018: 2d 42 43 32 44 33 36 44 -BC2D36D 0020: 30 46 45 46 30 7d 0FEF0} Perhaps the event log may help someone help me to fix this problem. I have been trying to fix this for days now. Ihave tried to run scripten.exe to enable scripting but that says my software is newer and I dont need to run it. I have also reinstalled the winows installer latest version (I believe) On Saturday, June 12, 2010 7:44 AM arnoldkrg wrote: I should also tell you that I am running Windows XP Pro service pack 3 withall I should also tell you that I am running Windows XP Pro service pack 3 with all required updates (except the problem ones) installed. AVG Antivirus installed Spybot search and destroy installed and Adaware. BUT I have disabled all of those whilst trying to install the updates to no avail. "arnoldkrg" wrote: On Saturday, June 12, 2010 8:19 AM Larry H36 wrote: -- KB979906 will not install and really wants to keep coming back. A realpain. -- KB979906 will not install and really wants to keep coming back. A real pain., Larry H. "arnoldkrg" wrote: On Saturday, June 12, 2010 8:37 AM Peter Foldes wrote: See the followinghttp://windows.microsoft. See the following http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80070643 -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect On Saturday, June 12, 2010 9:37 AM CottonRLS wrote: I have got the same problem with two of the three files you mentioned('09 I have got the same problem with two of the three files you mentioned('09 and '06). I get the same error code, but no instruction as to what to do to fix it. I am hoping someone here can enlighten us poor slobs. CottonRLS "arnoldkrg" wrote: On Saturday, June 12, 2010 10:56 AM Candycanessss wrote: I got the same error code and after several hours and no help (the I got the same error code and after several hours and no help (the Microsoft tech was in my computer remotely and eventually HE goes to a web page and google's it - OMG - I could do that myself. Anyway, this was my solution and it worked for me (and please note I DID NOT uninstall ANYTHING manually - just downloaded the items again - could not understand any of the MS instructions for uninstalling - messed up my computer doing them - got more error codes and then used the SYSTEM RESTORE feature to restore computer to previous day before the updates and my screw ups trying to fix it). So, use SYSTEM RESTORE if you think you messed up, then: I had the issue with NET framework 1.1 not being able to install. Other people have had .NET 3.5 etc, but the process should be the same. I decided if it was an issue with 1.1 (or 3.5 etc) I would try re-installing it without uninstalling as some people have suggested. Uninstalling was too risky as it messed up something else, causing me to click on START and then go to system restore to previous day (hence I would not advise uninstalling any .NET manually if you do not know what the heck you are doing, or why). I went to microsoft.com, then to DOWNLOADS, then on the right hand side it says frequent destinations or something, DOWNLOAD CENTER. In the download center box I typed .NET framework 1.1 and reinstalled it and the 1.1 service pack too. So, you could try this - type in the versions of .NET framework it says did not work, click download for each, and also check for SP (service pack) updates too. After that was done (and I did get one error message that something was shutting down during this too), I clicked on that darned yellow shield again and it installed fine and restarted fine too. Not sure if this will help you or anyone else, but I hope so! Apparently MS was aware this would be an issue for some - shame their website does not help more! "arnoldkrg" wrote: On Saturday, June 12, 2010 10:56 AM 78goldwing wrote: I am having the same ongoing issues with this same 3 updates. I am having the same ongoing issues with this same 3 updates. It would be nice if Microsoft would address these issues. "arnoldkrg" wrote: On Saturday, June 12, 2010 12:14 PM arnoldkrg wrote: I have further information which may be of help. I have further information which may be of help. I found this article via google: http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx Apparently these updates come with Fix it 50123 as part of the whole update package. It is the Fix it 50123 part of the package which is failing. I verified this by trying to manually apply Fix it 50123 from: http://support.microsoft.com/kb/921050 This installation also failed with the same error message as before: Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11720 Date: 12/06/2010 Time: 17:02:01 User: xxxxxxxxxx Computer: xxxxxxxxxx Description: Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime error: ActiveX component cannot create object: 'Scripting.FileSystemObject' Line 22, Column 14, For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 32 41 43 35 46 35 {92AC5F5 0008: 39 2d 39 39 39 39 2d 34 9-9999-4 0010: 30 32 39 2d 39 43 31 45 029-9C1E 0018: 2d 42 43 32 44 33 36 44 -BC2D36D 0020: 30 46 45 46 30 7d 0FEF0} "arnoldkrg" wrote: On Saturday, June 12, 2010 1:51 PM PA Bear [MS MVP] wrote: Did you disable Spybot Tea Timer? Did you disable Spybot Tea Timer? Reposting... See the "How to obtain help" section of http://support.microsoft.com/kb/979909 For home users, no-charge support is available by calling 1-866-PCSAFETY (1-866-727-2338; and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in Canada or by contacting your local Microsoft subsidiary. There is no-charge for support calls that are associated with security updates. When you call, clearly state that your problem is related to a Security Update and cite the update's KB number (e.g., KB979909). Or you can... Start a free Windows Update support incident email request: https://support.microsoft.com/oas/default.aspx?gprid=6527 Customers who experience issues installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/ For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx For enterprise customers, support for security updates is available through your usual support contacts. -- ~Robear Dyer (PA Bear) MS MVP-IE, Mail, Security, Windows Client - since 2002 arnoldkrg wrote: On Saturday, June 12, 2010 1:53 PM PA Bear [MS MVP] wrote: If the KB921050 Fix It resolves your problems, someone's still VERY WRONGwith If the KB921050 Fix It resolves your problems, someone's still VERY WRONG with your computer! arnoldkrg wrote: On Saturday, June 12, 2010 2:36 PM Peter Foldes wrote: Someone's still VERY WRONG . Someone's still VERY WRONG . :-) -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. http://www.microsoft.com/protect On Saturday, June 12, 2010 3:39 PM arnoldkrg wrote: The point is that the Fix it (Fix it 50123) didnt resolve my problem. The point is that the Fix it (Fix it 50123) didnt resolve my problem. It wouldnt install with the same error I described earlier. I cannot update because Fix it 50123 is included in the .Net critical updates., and the installation of Fix it 50123 fails with the same error message. I cannot think what might be seriously wrong with my PC. All other software updates install with no problems. I can run VB Scripts with no problems. I am the only user oin this computer and so have administration rights. The ONLY problem I have is with these updates. Also as you can see from the reference I gave in my previous post, I am not the only person in the world with this problem!!!! "PA Bear [MS MVP]" wrote: On Saturday, June 12, 2010 4:43 PM arnoldkrg wrote: Yes I did disable tea timer . It made no difference"PA Bear [MS MVP]" wrote: Yes I did disable tea timer . It made no difference "PA Bear [MS MVP]" wrote: On Saturday, June 12, 2010 5:21 PM Rowdy81 wrote: I also had problems with just the KB979906 and reinstalled the NET Framework1. I also had problems with just the KB979906 and reinstalled the NET Framework 1.1 and 1.1 SP1 without removing them like you suggested. On 1.1 SP1 it said it was already installed and asked if I wanted to install anyway and I said yes. Once I did that I retried the update and it was successful. "Candycanessss" wrote: On Saturday, June 12, 2010 5:37 PM PA Bear [MS MVP] wrote: Have you opened a no-charge support incident yet?arnoldkrg wrote: Have you opened a no-charge support incident yet? arnoldkrg wrote: On Saturday, June 12, 2010 6:39 PM eigenaut wrote: Hi folks,I got kb979909 and kb979906 updates installed by registering the Hi folks, I got kb979909 and kb979906 updates installed by registering the Windows Script Host. To do this I ran the command regsvr32.exe wshom.ocx with Start > Run... Both kb979909 and kb979906 run VBScripts. On my computer, both were failing with an error code of 1720 and the message ActiveX component cannot create object: 'wscript.shell' Line 23, Column 16 in the MSIxxxxx.log file. Registering Windows Script Host got the scripts working. I re-ran the updates and both completed. Best regards, eigenaut "arnoldkrg" wrote: On Saturday, June 12, 2010 6:52 PM arnoldkrg wrote: Yes I did. Yes I did. Its not in the least helpful Dear Sir/Madam, Thank you for your email about Microsoft?? Windows?? XP. I am sorry to hear that you are unable to install .net framework updates on your computer. To help resolve your issue, I suggest you go through the number of ways you can obtain technical information and support from our team. A useful resource is the Knowledge Base on our website, where we have published a large collection of articles and Frequently Asked Questions (FAQs) about our products. You can access it by going to; http://support.microsoft.com/search/?adv=1 You can also go online and visit our Newsgroup to post your technical question at the following website, or alternatively chat with one of our Most Valuable Professionals (MVPs); http://support.microsoft.com/newsgroups/default.aspx If you do not find the answer that you are looking for or wish to discuss alternative support options, please call our Customer Services team on 0844 800 2400 . Our lines are open from 8.00am to 6.00pm, Monday to Friday, excluding public holidays. These support options can also be viewed at; http://support.microsoft.com/gp/services Interested in knowing more about Windows?? 7, please visit: http://www.microsoft.com/uk/windows/default.aspx Many thanks for contacting us. Kind regards, HONOREEN FERNANDEZ Customer Service Professional |Microsoft Customer Services "PA Bear [MS MVP]" wrote: On Saturday, June 12, 2010 6:52 PM arnoldkrg wrote: I should add that 0844 numbers are charged quite heavily in the UK ... I should add that 0844 numbers are charged quite heavily in the UK ...so not exactly No Charge. I also tried eigenaut's suggestion too . I get the same error message after carrying out his suggested command and then trying to reinstall the update. "arnoldkrg" wrote: On Saturday, June 12, 2010 7:59 PM PA Bear [MS MVP] wrote: arnoldkrg wrote: arnoldkrg wrote: On Saturday, June 12, 2010 8:36 PM arnoldkrg wrote: I have now managed to install all 3 of these updates. I have now managed to install all 3 of these updates. I refer you to the posts by Wiesshund at: http://social.answers.microsoft.com/Forums/en/vistawu/thread/6e6faae4-83fc-4f8f-856d-5667dcb3143b I went to http://www.microsoft.com/downloads/en/default.aspx and searched for each of the problematic KB numbers and downloaded the standalone updates in turn. They each downloaded and installed succesfully so my PC is now up to date. The thing to note is that the standalone updates DO NOT contain Fix it 50123 packaged with them. Just the update executable. For example the download for KB979909 for my XP Pro machine is NDP20SP2-KB979909-x86.exe. But that still leaves me wondering why Fix it 50123 will not run on my machine. "arnoldkrg" wrote: On Saturday, June 12, 2010 8:50 PM arnoldkrg wrote: Thanks for that information PA Bear. Thanks for that information PA Bear. But I thought I had made it clear that I had already done that. Anyway the answer was provided in another Forum in a thread to which you also contributed. See my last post to this thread. "PA Bear [MS MVP]" wrote: On Sunday, June 13, 2010 1:14 AM PA Bear [MS MVP] wrote: Running the Fix It did not resolve your problem or you would not run the FixIt Running the Fix It did not resolve your problem or you would not run the Fix It at all? Did you access http://support.microsoft.com/kb/971187 via IE (32-bit)? arnoldkrg wrote: On Sunday, June 13, 2010 2:50 AM arnoldkrg wrote: Hi PA Bear.I accessed http://support.microsoft.com/kb/971187 via IE7 Version7. Hi PA Bear. I accessed http://support.microsoft.com/kb/971187 via IE7 Version 7.0.5730.13. The Fix it did not run at all. So it couldnt Fix my Problem. The Fix it 50123 WAS the problem because it is packaged with the updates from the Windows Update site and NOT packaged with the updates from http://www.microsoft.com/downloads/en/default.aspx It gave the same error as I originally asked about when trying to install from http://support.microsoft.com/kb/971187: Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11720 Date: 12/06/2010 Time: 11:23:31 User: xxxxxxxxx Computer: xxxxxxxxxx Description: Product: Microsoft Fix it 50123 -- Error 1720. There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action RUN_32_PARSEARG script error -2146827859, Microsoft VBScript runtime error: ActiveX component cannot create object: 'Scripting.FileSystemObject' Line 22, Column 14, "PA Bear [MS MVP]" wrote: On Sunday, June 13, 2010 10:27 AM ken wrote: ken wrote:I get fails on KB979909 KB979906 KB982168. ken wrote: I get fails on KB979909 KB979906 KB982168. The came as 3 in a group of 9. All the others installed okay. Plus, the attemps caused a huge defragmentation that my defrag will not take care of all of. "arnoldkrg" wrote: On Sunday, June 13, 2010 10:27 AM ken wrote: "arnoldkrg" wrote: "arnoldkrg" wrote: On Sunday, June 13, 2010 3:49 PM PA Bear [MS MVP] wrote: You do not need to keep reposting that Error. You do not need to keep reposting that Error. How did you determine that "Fix it 50123...is packaged with the updates from Windows Update site" (whatever that means)? What led you to believe that running Fix It 50123 manually might resolve the 0x643 errors? arnoldkrg wrote: On Sunday, June 13, 2010 7:07 PM arnoldkrg wrote: I followed information provided by you in the following posthttp://www. I followed information provided by you in the following post http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&mid=c34b2289-ed19-47b6-aa64-46fbbd5dff4f&sloc=en-us Quote OPTION B: First run the Fix It in this KB article & see if the update will install after doing so: How to fix MSI software update registration corruption issues http://support.microsoft.com/kb/971187 Endquote The fact that Fix it 50123 is packaged with the updates is suggested, as I said in one of my earlier posts in this topic, in the following article: Quote I have further information which may be of help. I found this article via google: http://wmug.co.uk/blogs/peter/archive/2010/06/10/itmu-gets-into-bed-with-microsoft-fix-it.aspx endquote It is also reinforced by the error in the event log which clearly states that Fix it 50123 has failed to install (not that the update failed to install) The windows update site (whatever that means) can be found by clicking Tools in Internet explorer 7 and selecting Windows Update from the menu. This will take you to http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us where you can select high priority updates as well as optional updates. The problematic updates were found by this method, The Updates which actually worked and got rid of the yellow shield in my sys tray were found at http://www.microsoft.com/downloads/en/default.aspx The downloads there are clearly different from the ones at the Windows Update site (whatever that means) "PA Bear [MS MVP]" wrote: On Sunday, June 13, 2010 7:14 PM PA Bear [MS MVP] wrote: That Fix It is NOT included in the installer you downloaded for manualinstall That Fix It is NOT included in the installer you downloaded for manual install from the Download Center. If you could not even run the Fix It, you have probably got a hijackware infection on your hands. arnoldkrg wrote: On Monday, June 14, 2010 3:53 AM arnoldkrg wrote: I wish you would actually read what I said. I wish you would actually read what I said. I have said already on several occasions that the updates available from the Download site do not contain the Fix it and so install with no problems. The same updates available via automatic updates DO contain the Fix it and so will NOT install for me and (it would seem ) for many others around the world. Oh and it wasnt me who found this way of fixing the problem it was someone else!!! As I also reported earlier!! I wont be answering to this topic anymore. It seems it is a waste of time talking to you or to anyone else connected with Microsoft!! BUT if someone else sees this Topic some of the information I provided may be of help to them. "PA Bear [MS MVP]" wrote: On Monday, June 14, 2010 8:38 AM arnoldkrg wrote: One last post in the hope that it will help someone elseI was finally able to One last post in the hope that it will help someone else I was finally able to run Fix it 50123 by doing the following: In windows ...start....run I entered the following: regsvr32 scrrun.dll Clicked OK I got the message that it was succesful. I next tried to run Fix it 50123 (after downloading to my desktop) and it installed successfully. "arnoldkrg" wrote: On Monday, June 14, 2010 12:32 PM PA Bear [MS MVP] wrote: QED: Why did you need to re-register that MS Script Runtime DLL in the QED: Why did you need to re-register that MS Script Runtime DLL in the first place? arnoldkrg wrote: On Monday, June 14, 2010 3:43 PM Ted wrote: rst23etdetetoNot to stir up the pot but it is not exactly QED. rst 23 et d ete to Not to stir up the pot but it is not exactly QED. it is quite possible in a lock-down environment to end up in this state. Ever hear of DoD? In any event Arnoldkrg's approach fixed the problem at my site as well. Your statement about malware and viruses was unuseful and actually borders on unprofessional. On Monday, June 14, 2010 4:36 PM PA Bear [MS MVP] wrote: Ted wrote:<snip>And yet you did.Quite the contrary. Ted wrote: <snip> And yet you did. Quite the contrary. OP made no mention of "lock-down environment" in any of his posts and it is entirely possible that an infection (possibly an ongoing one) had disabled or even replaced that MS Script Runtime DLL. On Monday, June 14, 2010 6:22 PM arnoldkrg wrote: I dont think I was in a lockdown environment, but I had seen suggestions I dont think I was in a lockdown environment, but I had seen suggestions here and elsewhere that this type of problem may be associated with a problem with registration of parts of VB Script. I had already tried reinstalling as I said in my first post but that didnt fix the problem. I had also followed advice found in the windows support site to reregister another part of VBScripting (cant remember which part now). I found a reference via Google to re register the runtime dll and this finally worked. BUT I refer you to http://support.microsoft.com/kb/311269 which is headed: BUG: You receive an "ActiveX component cannot create object" error message when you Use Windows Script Host to execute remote script. Their solution didnt work for me. Maybe I just fell foul of this or a similar bug. I use several malware and spyware and antivirus products and have not had anything serious found in years. BUT at least our discussions did help someone. "PA Bear [MS MVP]" wrote: On Monday, June 21, 2010 8:44 PM C Rice wrote: KB979906 Microsoft needs to find out why the KB979906 update is having so much trouble being applied to so many computers and figure out how to have it install with the users having to go through a bunch of technical gymnastics that are guesswork at best. I wonder if the inability to update reflects a viral type issue designed to keep the computer vulnerable and unable to be patched. Microsoft, Ms. Fernandez, serve the customer please. Telling someone to go to the library to look for a solution is a non-solution. It's like saying I'm sure there is an answer somewhere out there, you just need to go find it. Please bring the solution to the customer. On Monday, June 21, 2010 8:49 PM C Rice wrote: K979906 Fails to Install Microsoft, please bring the solution to the customer. Don't tell us it is our fault or that the solution is out there if we have the time to go looking for it. Microsoft update should be able to install KB979906 without going through deleting and reinstalling items manually. I'm wondering if this goes beyond corruption of the underlying program and there is something viral that is designed to prevent the security patch from being applied to keep the vulnerability in place. Microsoft, please fix your K979906 patch please. Don't blame the customer. On Thursday, June 24, 2010 7:31 AM gazak wrote: Great! Great! A solution, at last. Thanks, arnoldkrg I have been wasting my time with this issue too and others have posted elsewhere in this forum with the same patronising response from PA Bear. Check your facts, man. Looks like it back to the drawing board for the MS Fixits. gazak -- Windows 2000 was great but I like sash windows best... "PA Bear [MS MVP]" wrote: Submitted via EggHeadCafe - Software Developer Portal of Choice MSChart For VB.Net http://www.eggheadcafe.com/tutorials/aspnet/45729dc8-c102-4dc6-9aa7-4f6246763650/mschart-for-vbnet.aspx
From: PA Bear [MS MVP] on 2 Jul 2010 01:22 We shall alert the media...but did you really need to post a 25 KB message to say that?
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