IE 8 and Adobe Reader 9.3.2
in [Windows XP]
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From: Summer1 on 11 May 2010 01:33 I am stumped! I am using Win XP Prof, IE 8, and Adobe Reader 9.3.2. When I attempt to 'open' a PDF file, a new window opens but the window crashes. Fortunately, I can press Ctrl-Alt-Del and close the 'crashed' window without having to reboot or close other programs that are open. If I go into Adobe's 'Edit, Preferences, Internet' settings and uncheck 'Display PDF in browser,' the PDF window opens fine without any issues. Why am I having this issue in the first place, why does unchecking the box open 'several' new windows instead of 'pasting' over the existing window, are these files being 'saved' somewhere because it says that it is downloading to the 'Temp' folder, and why are the files named 'fileoutput(1).pdf,' 'fileoutput(2).pdf, and so on?
From: PA Bear [MS MVP] on 11 May 2010 01:56 [Crosspost to IE General] Are you running WinXP SP2 or SP3? 1. Does the behavior persist if you start IE in No Add-ons mode? => Start | (All) Programs | Accessories | System Tools | Internet Explorer (No add-ons). Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to IE7 & IE8 in all OSS] http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx 2. Does the behavior persist if you Reset IE Advanced settings (RIES)? http://support.microsoft.com/kb/923737 3. What anti-virus application or security suite is installed and is your subscription current? What anti-spyware applications (other than Defender)? What third-party firewall (if any)? Were any of these applications running in the background when you installed IE8? 4. Has a(nother) Norton or McAfee application ever been installed on this machine (e.g., a free-trial version that came preinstalled when you bought it)? ~~~~~~~~~~~~~~~~~~~~~~~~~ Troubleshoot Adobe Reader installation for Windows http://kb2.adobe.com/cps/403/kb403923.html Adobe Reader Support Forum http://forums.adobe.com/community/adobe_reader_forums/adobe_reader Summer1 wrote: > I am stumped! > > I am using Win XP Prof, IE 8, and Adobe Reader 9.3.2. > > When I attempt to 'open' a PDF file, a new window opens but the window > crashes. Fortunately, I can press Ctrl-Alt-Del and close the 'crashed' > window without having to reboot or close other programs that are open. > > If I go into Adobe's 'Edit, Preferences, Internet' settings and uncheck > 'Display PDF in browser,' the PDF window opens fine without any issues. > > Why am I having this issue in the first place, why does unchecking the box > open 'several' new windows instead of 'pasting' over the existing window, > are these files being 'saved' somewhere because it says that it is > downloading to the 'Temp' folder, and why are the files named > 'fileoutput(1).pdf,' 'fileoutput(2).pdf, and so on?
From: Summer1 on 11 May 2010 02:50 1. The webpage does not open if I start IE in no add-ons mode-By the way, if I close that IE window, when I open IE again, does it automatically go back to 'add-ons' mode? 2. Problem exists even after resetting IE advance settings 3. AVG Free Anti-Virus/Anti-Spyware vers 9.0.819 and Windows firewall-No apps running when IE 8 installed. No Norton/McAfree ever on this computer. "PA Bear [MS MVP]" wrote: > [Crosspost to IE General] > > Are you running WinXP SP2 or SP3? > > 1. Does the behavior persist if you start IE in No Add-ons mode? > > => Start | (All) Programs | Accessories | System Tools | Internet > Explorer (No add-ons). > > Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to IE7 & > IE8 in all OSS] > http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx > > 2. Does the behavior persist if you Reset IE Advanced settings (RIES)? > http://support.microsoft.com/kb/923737 > > 3. What anti-virus application or security suite is installed and is your > subscription current? What anti-spyware applications (other than Defender)? > What third-party firewall (if any)? Were any of these applications running > in the background when you installed IE8? > > 4. Has a(nother) Norton or McAfee application ever been installed on this > machine (e.g., a free-trial version that came preinstalled when you bought > it)? > > ~~~~~~~~~~~~~~~~~~~~~~~~~ > Troubleshoot Adobe Reader installation for Windows > http://kb2.adobe.com/cps/403/kb403923.html > > Adobe Reader Support Forum > http://forums.adobe.com/community/adobe_reader_forums/adobe_reader > > > Summer1 wrote: > > I am stumped! > > > > I am using Win XP Prof, IE 8, and Adobe Reader 9.3.2. > > > > When I attempt to 'open' a PDF file, a new window opens but the window > > crashes. Fortunately, I can press Ctrl-Alt-Del and close the 'crashed' > > window without having to reboot or close other programs that are open. > > > > If I go into Adobe's 'Edit, Preferences, Internet' settings and uncheck > > 'Display PDF in browser,' the PDF window opens fine without any issues. > > > > Why am I having this issue in the first place, why does unchecking the box > > open 'several' new windows instead of 'pasting' over the existing window, > > are these files being 'saved' somewhere because it says that it is > > downloading to the 'Temp' folder, and why are the files named > > 'fileoutput(1).pdf,' 'fileoutput(2).pdf, and so on? > > . >
From: SC Tom on 11 May 2010 08:50 You might check the Adobe forums for a solution for someone else having a similar problem. A viable alternative to Adobe Reader is PDF-XChange Viewer http://www.docu-track.com/product/downloads. It's free for home use, does everything and more that Reader does, takes up fewer resources, and is faster to load. I've used it for quite some time now and am very satisfied with it. I am yet to have it lock up or cause problems in IE7 or IE8. And you can beat the price :-) -- SC Tom "Summer1" <Summer1(a)discussions.microsoft.com> wrote in message news:96199C22-2D35-48BA-A9E1-86283108C093(a)microsoft.com... > 1. The webpage does not open if I start IE in no add-ons mode-By the way, > if > I close that IE window, when I open IE again, does it automatically go > back > to 'add-ons' mode? > > 2. Problem exists even after resetting IE advance settings > > 3. AVG Free Anti-Virus/Anti-Spyware vers 9.0.819 and Windows firewall-No > apps running when IE 8 installed. > > No Norton/McAfree ever on this computer. > > "PA Bear [MS MVP]" wrote: > >> [Crosspost to IE General] >> >> Are you running WinXP SP2 or SP3? >> >> 1. Does the behavior persist if you start IE in No Add-ons mode? >> >> => Start | (All) Programs | Accessories | System Tools | Internet >> Explorer (No add-ons). >> >> Troubleshooting and Internet Explorer's (No Add-ons) Mode [Applies to IE7 >> & >> IE8 in all OSS] >> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx >> >> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)? >> http://support.microsoft.com/kb/923737 >> >> 3. What anti-virus application or security suite is installed and is your >> subscription current? What anti-spyware applications (other than >> Defender)? >> What third-party firewall (if any)? Were any of these applications >> running >> in the background when you installed IE8? >> >> 4. Has a(nother) Norton or McAfee application ever been installed on this >> machine (e.g., a free-trial version that came preinstalled when you >> bought >> it)? >> >> ~~~~~~~~~~~~~~~~~~~~~~~~~ >> Troubleshoot Adobe Reader installation for Windows >> http://kb2.adobe.com/cps/403/kb403923.html >> >> Adobe Reader Support Forum >> http://forums.adobe.com/community/adobe_reader_forums/adobe_reader >> >> >> Summer1 wrote: >> > I am stumped! >> > >> > I am using Win XP Prof, IE 8, and Adobe Reader 9.3.2. >> > >> > When I attempt to 'open' a PDF file, a new window opens but the window >> > crashes. Fortunately, I can press Ctrl-Alt-Del and close the 'crashed' >> > window without having to reboot or close other programs that are open. >> > >> > If I go into Adobe's 'Edit, Preferences, Internet' settings and uncheck >> > 'Display PDF in browser,' the PDF window opens fine without any issues. >> > >> > Why am I having this issue in the first place, why does unchecking the >> > box >> > open 'several' new windows instead of 'pasting' over the existing >> > window, >> > are these files being 'saved' somewhere because it says that it is >> > downloading to the 'Temp' folder, and why are the files named >> > 'fileoutput(1).pdf,' 'fileoutput(2).pdf, and so on? >> >> . >>
From: Jim on 11 May 2010 09:56 On Mon, 10 May 2010 22:33:02 -0700, Summer1 <Summer1(a)discussions.microsoft.com> wrote: > >I am stumped! > >I am using Win XP Prof, IE 8, and Adobe Reader 9.3.2. > >When I attempt to 'open' a PDF file, a new window opens but the window >crashes. Fortunately, I can press Ctrl-Alt-Del and close the 'crashed' window >without having to reboot or close other programs that are open. > >If I go into Adobe's 'Edit, Preferences, Internet' settings and uncheck >'Display PDF in browser,' the PDF window opens fine without any issues. > >Why am I having this issue in the first place, why does unchecking the box >open 'several' new windows instead of 'pasting' over the existing window, are >these files being 'saved' somewhere because it says that it is downloading to >the 'Temp' folder, and why are the files named 'fileoutput(1).pdf,' >'fileoutput(2).pdf, and so on? Use one of the free ones ?
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