IE Script Error in OE when trying to print
in [Internet Explorer 6]
|
From: benedict1 on 21 Jun 2005 12:16 I've tried everything you've suggested and a bunch of other stuff that other folks have offered from other sources. I did Sys Restore finally to before the updates last week. No help at all. I doubt whether printer drivers are responsible--no one else has gotten rid of this thing by reinstalling them. I can print just fine from IE or any other application I try. It is only emails in OE that give the error. This is clearly a MS issue and it needs to be escalated up the ladder to them to get help. Can an MVP get their attention? Nobody else seems able to do it. Unless you have another idea---I think I'll try to boot in Safe Mode and see it that gets around it. Let you know what happens. -- Thank you for your help, benedict1 "benedict1" wrote: > Found it. Thank you, never noticed that button before. It didn't help. I > uninstalled and reinstalled. Same thing. > > What's next? There are some hairy Registry fixes out on the web--far beyond > my comfort level. What in the world might cause this? I have downloaded > many, many Windows updates in the past with nothing like this. So, maybe the > update isn't it. Obviously, the reinstall didn't do it. > -- > Thank you for your help, > > benedict1 > > > > "PA Bear" wrote: > > > Add/Remove Programs: Is "Show Updates" box at top checked????? <w> > > -- > > ~Robear Dyer (PA Bear) > > MS MVP-Windows (IE/OE) & Security > > > > benedict1 wrote: > > > This is goofy. I cannot see that Hotfix with Add/REmove programs or a > > > third party uninstaller I have. I went to Windows Update and it scanned > > > my machine and found no updates. Now what? Can't uninstall if I can't > > > see and I'm not sure how to force it to the surface. > > > > > > What is your advice, please? > > > > > > > One of last week's patches was a Cumulative Security Update for IE > > > > (MS05-025, KB883939). If your anti-virus application was running in the > > > > background (or you had other IE windows open) when this update was > > > > installed, you may have gotten a "dirty" install which may be causing > > > > the problem. > > > > > > > > Try this: > > > > > > > > With your AV app and all other applications closed, uninstall 'Security > > > > Update for Windows XP (KB883939)' via Add/Remove Programs and reboot. > > > > > > > > In the same environment, go to Windows Update, download/install KB883939 > > > > again and reboot. > > > > > > > > To assure a clean install, your anti-virus application should be > > > > disabled and all other running processes closed before > > > > installing/uninstalling anything, including Windows Updates. > > > > -- > > > > ~PA Bear > > > > > > > > > > > > benedict1 wrote: > > > > > I did it and that didn't stop it either. Given the hundreds of posts > > > > > I found about this on the web it seems to be something much more > > > > > pernicious. > > > > > > > > > > What's next? I'll keep looking on the web. > > > > > > > > > > > > > > > > Try (re)installing Windows 5.6 Scripting Engine for WinXP > > > > > > > > > > > > http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp > > > > > > -- ~PA Bear > > > > > > > > > > > > benedict1 wrote: > > > > > > > Sorry-everything's uptodate in Kansas City! XP Home, SP2, all > > > > > > > upgrades through last Tuesday's bunch. All Java updates and to > > > > > > > the best of my knowledge all MS script updates. Unless they come > > > > > > > in packages other than what one finds at the Windows Update site. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Windows version? > > > > > > > > > > > > > > > > Are you fully up-to-date at Windows Update? > > > > > > > > > > > > > > > > Did you just recently upgrade to IE6 SP1? > > > > > > > > -- > > > > > > > > ~Robear Dyer (PA Bear) > > > > > > > > MS MVP-Windows (IE/OE) & Security > > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > > > I get this error when trying to print a newsletter I > > > > > > > > > subscribe to while in OE > > > > > > > > > -------------------------------------------------------------------------------- > > > > > > > > > Line: 1344 > > > > > > > > > Char: 1 > > > > > > > > > Error: Unspecified error. > > > > > > > > > Code: 0 > > > > > > > > > URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg > > > > > > > > > > > > > > > > > > Do you want to continue running scripts on this page? > > > > > > > > > --------------------------------------------------------------------------- > > > > > > > > > I use an HP PSC 2175 printer. > > > > > > > > > > > > > > > > > > I can get around it by copying everything into Word or Easy > > > > > > > > > Word and printing the text. But then the pictures are lost. > > > > > > > > > I know this has something to do with HTML setting somewhere, > > > > > > > > > but can't find it. > > > >
From: Thomas Ereston on 21 Jun 2005 13:06 In news:58FE05B6-9D2C-48A1-9331-082AB156545A(a)microsoft.com, benedict1 <benedict1(a)discussions.microsoft.com> typed: > I've tried everything you've suggested and a bunch of other stuff > that other folks have offered from other sources. I did Sys Restore > finally to before the updates last week. No help at all. I doubt > whether printer drivers are responsible--no one else has gotten rid > of this thing by reinstalling them. I can print just fine from IE or > any other application I try. It is only emails in OE that give the > error. This is clearly a MS issue and it needs to be escalated up > the ladder to them to get help. Can an MVP get their attention? > Nobody else seems able to do it. > > Unless you have another idea---I think I'll try to boot in Safe Mode > and see it that gets around it. Let you know what happens. > >> Found it. Thank you, never noticed that button before. It didn't >> help. I uninstalled and reinstalled. Same thing. >> >> What's next? There are some hairy Registry fixes out on the >> web--far beyond my comfort level. What in the world might cause >> this? I have downloaded many, many Windows updates in the past with >> nothing like this. So, maybe the update isn't it. Obviously, the >> reinstall didn't do it. -- >> Thank you for your help, >> >> benedict1 >> >> >> >> "PA Bear" wrote: >> >>> Add/Remove Programs: Is "Show Updates" box at top checked????? <w> >>> -- >>> ~Robear Dyer (PA Bear) >>> MS MVP-Windows (IE/OE) & Security >>> >>> benedict1 wrote: >>>> This is goofy. I cannot see that Hotfix with Add/REmove programs >>>> or a third party uninstaller I have. I went to Windows Update and >>>> it scanned my machine and found no updates. Now what? Can't >>>> uninstall if I can't see and I'm not sure how to force it to the >>>> surface. >>>> >>>> What is your advice, please? >>>> >>>>> One of last week's patches was a Cumulative Security Update for IE >>>>> (MS05-025, KB883939). If your anti-virus application was running >>>>> in the background (or you had other IE windows open) when this >>>>> update was installed, you may have gotten a "dirty" install which >>>>> may be causing the problem. >>>>> >>>>> Try this: >>>>> >>>>> With your AV app and all other applications closed, uninstall >>>>> 'Security Update for Windows XP (KB883939)' via Add/Remove >>>>> Programs and reboot. >>>>> >>>>> In the same environment, go to Windows Update, download/install >>>>> KB883939 again and reboot. >>>>> >>>>> To assure a clean install, your anti-virus application should be >>>>> disabled and all other running processes closed before >>>>> installing/uninstalling anything, including Windows Updates. >>>>> -- >>>>> ~PA Bear >>>>> >>>>> >>>>> benedict1 wrote: >>>>>> I did it and that didn't stop it either. Given the hundreds of >>>>>> posts I found about this on the web it seems to be something >>>>>> much more pernicious. >>>>>> >>>>>> What's next? I'll keep looking on the web. >>>>>> >>>>>> >>>>>>> Try (re)installing Windows 5.6 Scripting Engine for WinXP >>>>>>> >>>>>>> http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp >>>>>>> -- ~PA Bear >>>>>>> >>>>>>> benedict1 wrote: >>>>>>>> Sorry-everything's uptodate in Kansas City! XP Home, SP2, all >>>>>>>> upgrades through last Tuesday's bunch. All Java updates and to >>>>>>>> the best of my knowledge all MS script updates. Unless they >>>>>>>> come in packages other than what one finds at the Windows >>>>>>>> Update site. >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>>> Windows version? >>>>>>>>> >>>>>>>>> Are you fully up-to-date at Windows Update? >>>>>>>>> >>>>>>>>> Did you just recently upgrade to IE6 SP1? >>>>>>>>> -- >>>>>>>>> ~Robear Dyer (PA Bear) >>>>>>>>> MS MVP-Windows (IE/OE) & Security >>>>>>>>> >>>>>>>>> benedict1 wrote: >>>>>>>>>> I get this error when trying to print a newsletter I >>>>>>>>>> subscribe to while in OE >>>>>>>>>> -------------------------------------------------------------------------------- >>>>>>>>>> Line: 1344 >>>>>>>>>> Char: 1 >>>>>>>>>> Error: Unspecified error. >>>>>>>>>> Code: 0 >>>>>>>>>> URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg >>>>>>>>>> >>>>>>>>>> Do you want to continue running scripts on this page? >>>>>>>>>> --------------------------------------------------------------------------- >>>>>>>>>> I use an HP PSC 2175 printer. >>>>>>>>>> >>>>>>>>>> I can get around it by copying everything into Word or Easy >>>>>>>>>> Word and printing the text. But then the pictures are lost. >>>>>>>>>> I know this has something to do with HTML setting somewhere, >>>>>>>>>> but can't find it. I had the same problem which was fixed by a suggestion in OE newsgroup which I have copied whole: ************************************************ Re: Outlook Express Printing Problem For the benefit of others here and archiving, the purported fix is: <QP> Solution: From a Win2000 machine export these files from the registry and import on the machine with the print problem/script error. These work on both 2000 and WinXP. Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000- 000000000046}] @="PSFactoryBuffer" [HKEY_CLASSES_ROOT\CLSID\{00000320-0000-0000-C000- 000000000046}\InprocServer32] @="C:\\WINNT\\system32\\ole32.dll" "ThreadingModel"="Both" [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5- 00AA0044773D}] @="ISequentialStream" [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5- 00AA0044773D}\NumMethods] @="5" [HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5- 00AA0044773D}\ProxyStubClsid32] @="{00000320-0000-0000-C000-000000000046}" [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000- 000000000046}] @="IStream" [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000- 000000000046}\NumMethods] @="14" [HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000- 000000000046}\ProxyStubClsid32] @="{00000320-0000-0000-C000-000000000046}" </QP> In the next reply, a poster wrote: <QP> I didn't have another Windows machine to export from, so I added the missing keys myself by editing the registry. Everything is working properly now. </QP> Now, what in the world "breaks" these keys in the first place? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) & Security Taoge wrote: > You always can not find a way to solve problem at the Microsoft > website. > :( Any one with the problem same to me, pls refer > http://forums.devshed.com/t133545/s.html and read post #4 from > "admin_matt." His solution solved my printing problem > > "Taoge" <luxiaotao(a)hotmail.com> wrote in message > news:uMWOYwbYFHA.1152(a)tk2msftngp13.phx.gbl... >> Hi, I don't know from what time, I can't print email from my Outlook >> Express >> (IE 6, Win XP, more than printers: the default one is HP deskjet690C >> connecting to LPT1, others are network printers),everytime when I >> click >> the print button, an error window poped, pls >> see the attachment, but can print in any other applications.I tried >> to >> set the printer property to Print directly to the printer, but the >> problem persist. >> >> the message as following: >> An error has occurred in script on this page >> line: 1344 >> Char: 1 >> Error: Unspecified error. >> Code: 0 >> URL: res://C:\WINXP\system32\shdoclc.dll/preview.dlg >> Do you want continue running scripts on this page? -- TE
From: PA Bear on 21 Jun 2005 13:16 Printer drivers? Did you install any driver updates that were offered by Windows Update? -- ~PA Bear benedict1 wrote: > I've tried everything you've suggested and a bunch of other stuff that > other folks have offered from other sources. I did Sys Restore finally > to before the updates last week. No help at all. I doubt whether > printer drivers are responsible--no one else has gotten rid of this thing > by reinstalling them. I can print just fine from IE or any other > application I try. It is only emails in OE that give the error. This is > clearly a MS issue and it needs to be escalated up the ladder to them to > get help. Can an MVP get their attention? Nobody else seems able to do > it. > > Unless you have another idea---I think I'll try to boot in Safe Mode and > see it that gets around it. Let you know what happens. > > > Found it. Thank you, never noticed that button before. It didn't > > help. I uninstalled and reinstalled. Same thing. > > > > What's next? There are some hairy Registry fixes out on the web--far > > beyond my comfort level. What in the world might cause this? I have > > downloaded many, many Windows updates in the past with nothing like > > this. So, maybe the update isn't it. Obviously, the reinstall didn't > > do it. -- > > Thank you for your help, > > > > benedict1 > > > > > > > > "PA Bear" wrote: > > > > > Add/Remove Programs: Is "Show Updates" box at top checked????? <w> > > > -- > > > ~Robear Dyer (PA Bear) > > > MS MVP-Windows (IE/OE) & Security > > > > > > benedict1 wrote: > > > > This is goofy. I cannot see that Hotfix with Add/REmove programs > > > > or a third party uninstaller I have. I went to Windows Update and > > > > it scanned my machine and found no updates. Now what? Can't > > > > uninstall if I can't see and I'm not sure how to force it to the > > > > surface. > > > > > > > > What is your advice, please? > > > > > > > > > One of last week's patches was a Cumulative Security Update for IE > > > > > (MS05-025, KB883939). If your anti-virus application was running > > > > > in the background (or you had other IE windows open) when this > > > > > update was installed, you may have gotten a "dirty" install which > > > > > may be causing the problem. > > > > > > > > > > Try this: > > > > > > > > > > With your AV app and all other applications closed, uninstall > > > > > 'Security Update for Windows XP (KB883939)' via Add/Remove > > > > > Programs and reboot. > > > > > > > > > > In the same environment, go to Windows Update, download/install > > > > > KB883939 again and reboot. > > > > > > > > > > To assure a clean install, your anti-virus application should be > > > > > disabled and all other running processes closed before > > > > > installing/uninstalling anything, including Windows Updates. > > > > > -- > > > > > ~PA Bear > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > I did it and that didn't stop it either. Given the hundreds of > > > > > > posts I found about this on the web it seems to be something > > > > > > much more pernicious. > > > > > > > > > > > > What's next? I'll keep looking on the web. > > > > > > > > > > > > > > > > > > > Try (re)installing Windows 5.6 Scripting Engine for WinXP > > > > > > > > > > > > > > http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp > > > > > > > -- ~PA Bear > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > > Sorry-everything's uptodate in Kansas City! XP Home, SP2, > > > > > > > > all upgrades through last Tuesday's bunch. All Java > > > > > > > > updates and to the best of my knowledge all MS script > > > > > > > > updates. Unless they come in packages other than what one > > > > > > > > finds at the Windows Update site. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Windows version? > > > > > > > > > > > > > > > > > > Are you fully up-to-date at Windows Update? > > > > > > > > > > > > > > > > > > Did you just recently upgrade to IE6 SP1? > > > > > > > > > -- > > > > > > > > > ~Robear Dyer (PA Bear) > > > > > > > > > MS MVP-Windows (IE/OE) & Security > > > > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > > > > I get this error when trying to print a newsletter I > > > > > > > > > > subscribe to while in OE > > > > > > > > > > -------------------------------------------------------------------------------- > > > > > > > > > > Line: 1344 > > > > > > > > > > Char: 1 > > > > > > > > > > Error: Unspecified error. > > > > > > > > > > Code: 0 > > > > > > > > > > URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg > > > > > > > > > > > > > > > > > > > > Do you want to continue running scripts on this page? > > > > > > > > > > --------------------------------------------------------------------------- > > > > > > > > > > I use an HP PSC 2175 printer. > > > > > > > > > > > > > > > > > > > > I can get around it by copying everything into Word or > > > > > > > > > > Easy Word and printing the text. But then the pictures > > > > > > > > > > are lost. I know this has something to do with HTML > > > > > > > > > > setting somewhere, but can't find it.
From: Robert Aldwinckle on 21 Jun 2005 14:02 "benedict1" <benedict1(a)discussions.microsoft.com> wrote in message news:95DAE4C3-6173-4938-A2D6-5826355B4EE7(a)microsoft.com... >I get this error when trying to print a newsletter I subscribe to while in OE > -------------------------------------------------------------------------------- > Line: 1344 > Char: 1 > Error: Unspecified error. > Code: 0 > URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg Let's try doublechecking what you have at that line in your version of that module. E.g. enter in the Address bar of an IE window: res://shdoclc.dll/preview.dlg and do a View Source of the result. Assuming that opens up a Notepad window make sure that Word Wrap is unchecked (e.g. in Format menu) and Status Bar is checked (e.g. in View menu) Next scroll to line 1344 and see what's there. E.g. here is what I have from 1338 to 1344 inclusive: <example> function CPrintDoc_InitDocument( fUseStreamHeader ) { var fReallyUseStreamHeader = (fUseStreamHeader && (dialogArguments.__IE_OutlookHeader != null)); this._anMerge[1] = (fReallyUseStreamHeader) ? 1 : 0; this._nStatus = (fReallyUseStreamHeader) ? 0 : 1; this.AddFirstPage(); this._aaRect[this._nStatus][0].contentSrc = (fReallyUseStreamHeader) </example> FWIW Robert Aldwinckle --- > > Do you want to continue running scripts on this page? > --------------------------------------------------------------------------- > I use an HP PSC 2175 printer. > > I can get around it by copying everything into Word or Easy Word and > printing the text. But then the pictures are lost. I know this has > something to do with HTML setting somewhere, but can't find it. > > Anyone know how to fix this? > > Thank you. > > Never used to see this. > > -- > Thank you for your help, > > benedict1 >
From: benedict1 on 21 Jun 2005 14:29
No--the printer drivers are from HP and are the latest they have-April, 2004. And, they were installed under the phone supervision of someone from their Printer Advanced Support Group since there was a problem I couldn't fix when I set up this new machine and installed the printer--it was a scanning issue and he got it fixed. For two months everything worked fine until this came up. Note the other posts--the scary Registry fix has shown up. Do you recommend I try it?? -- Thank you for your help, benedict1 "PA Bear" wrote: > Printer drivers? Did you install any driver updates that were offered by > Windows Update? > -- > ~PA Bear > > benedict1 wrote: > > I've tried everything you've suggested and a bunch of other stuff that > > other folks have offered from other sources. I did Sys Restore finally > > to before the updates last week. No help at all. I doubt whether > > printer drivers are responsible--no one else has gotten rid of this thing > > by reinstalling them. I can print just fine from IE or any other > > application I try. It is only emails in OE that give the error. This is > > clearly a MS issue and it needs to be escalated up the ladder to them to > > get help. Can an MVP get their attention? Nobody else seems able to do > > it. > > > > Unless you have another idea---I think I'll try to boot in Safe Mode and > > see it that gets around it. Let you know what happens. > > > > > Found it. Thank you, never noticed that button before. It didn't > > > help. I uninstalled and reinstalled. Same thing. > > > > > > What's next? There are some hairy Registry fixes out on the web--far > > > beyond my comfort level. What in the world might cause this? I have > > > downloaded many, many Windows updates in the past with nothing like > > > this. So, maybe the update isn't it. Obviously, the reinstall didn't > > > do it. -- > > > Thank you for your help, > > > > > > benedict1 > > > > > > > > > > > > "PA Bear" wrote: > > > > > > > Add/Remove Programs: Is "Show Updates" box at top checked????? <w> > > > > -- > > > > ~Robear Dyer (PA Bear) > > > > MS MVP-Windows (IE/OE) & Security > > > > > > > > benedict1 wrote: > > > > > This is goofy. I cannot see that Hotfix with Add/REmove programs > > > > > or a third party uninstaller I have. I went to Windows Update and > > > > > it scanned my machine and found no updates. Now what? Can't > > > > > uninstall if I can't see and I'm not sure how to force it to the > > > > > surface. > > > > > > > > > > What is your advice, please? > > > > > > > > > > > One of last week's patches was a Cumulative Security Update for IE > > > > > > (MS05-025, KB883939). If your anti-virus application was running > > > > > > in the background (or you had other IE windows open) when this > > > > > > update was installed, you may have gotten a "dirty" install which > > > > > > may be causing the problem. > > > > > > > > > > > > Try this: > > > > > > > > > > > > With your AV app and all other applications closed, uninstall > > > > > > 'Security Update for Windows XP (KB883939)' via Add/Remove > > > > > > Programs and reboot. > > > > > > > > > > > > In the same environment, go to Windows Update, download/install > > > > > > KB883939 again and reboot. > > > > > > > > > > > > To assure a clean install, your anti-virus application should be > > > > > > disabled and all other running processes closed before > > > > > > installing/uninstalling anything, including Windows Updates. > > > > > > -- > > > > > > ~PA Bear > > > > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > I did it and that didn't stop it either. Given the hundreds of > > > > > > > posts I found about this on the web it seems to be something > > > > > > > much more pernicious. > > > > > > > > > > > > > > What's next? I'll keep looking on the web. > > > > > > > > > > > > > > > > > > > > > > Try (re)installing Windows 5.6 Scripting Engine for WinXP > > > > > > > > > > > > > > > > http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp > > > > > > > > -- ~PA Bear > > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > > > Sorry-everything's uptodate in Kansas City! XP Home, SP2, > > > > > > > > > all upgrades through last Tuesday's bunch. All Java > > > > > > > > > updates and to the best of my knowledge all MS script > > > > > > > > > updates. Unless they come in packages other than what one > > > > > > > > > finds at the Windows Update site. > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Windows version? > > > > > > > > > > > > > > > > > > > > Are you fully up-to-date at Windows Update? > > > > > > > > > > > > > > > > > > > > Did you just recently upgrade to IE6 SP1? > > > > > > > > > > -- > > > > > > > > > > ~Robear Dyer (PA Bear) > > > > > > > > > > MS MVP-Windows (IE/OE) & Security > > > > > > > > > > > > > > > > > > > > benedict1 wrote: > > > > > > > > > > > I get this error when trying to print a newsletter I > > > > > > > > > > > subscribe to while in OE > > > > > > > > > > > -------------------------------------------------------------------------------- > > > > > > > > > > > Line: 1344 > > > > > > > > > > > Char: 1 > > > > > > > > > > > Error: Unspecified error. > > > > > > > > > > > Code: 0 > > > > > > > > > > > URL: res://C:\WINDOWS\system32\shdoclc.dll/preview.dlg > > > > > > > > > > > > > > > > > > > > > > Do you want to continue running scripts on this page? > > > > > > > > > > > --------------------------------------------------------------------------- > > > > > > > > > > > I use an HP PSC 2175 printer. > > > > > > > > > > > > > > > > > > > > > > I can get around it by copying everything into Word or > > > > > > > > > > > Easy Word and printing the text. But then the pictures > > > > > > > > > > > are lost. I know this has something to do with HTML > > > > > > > > > > > setting somewhere, but can't find it. > > |