IIS 5.0 W3Svc will not start eventids 202 116 7023
in [IIS]
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From: RM-admin on 28 Nov 2007 17:12 I have a single Windows 2000 Server in a small domain. The local Intranet site is hosted off of this Server with IIS 5.0. The server is updated to SP4 with all security patches. The IIS service sometimes starts after reboot but the admin page is inaccessible as is the IIS Admin mmc. I am not sure but it seems to be an issue with the registry or metabase. I have resinstalled IIS 5.0 several times to resolve and looked at several KB articles. Where should I begin? I have a MPS report if needed. --------------------- Event Type: Error Event Source: LicenseService Event Category: None Event ID: 202 Date: 11/27/2007 Time: 11:39:37 AM User: N/A Computer: VADER Description: The product IIS 5.0 is out of licenses. Use License Manager from the Administrative Tools folder No reason why we should be receiving this message. should have 10 CALS and only 1-4 simulataneous connections ----------------------------- cannot start www service or iis services. Event Type: Error Event Source: W3SVC Event Category: None Event ID: 116 Date: 11/27/2007 Time: 2:39:31 PM User: N/A Computer: VADER Description: The service metabase path '/LM/W3SVC/' could not be opened. The data is the error code. Data: 0000: 03 00 00 00 .... Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 11/27/2007 Time: 2:39:31 PM User: N/A Computer: VADER Description: The World Wide Web Publishing Service service terminated with the following error: The system cannot find the path specified. I verified the path, ok. C:\WINNT\system32\inetsrv\inetinfo.exe reinstalled iis no nntp or ftp uninstalled the web based ManagEngine OpMananager 6.0 console app Can use XP Pro Workstation to logon to iis admin mmc but nothing shows up. Sometimes allows me to restart iis services but gives error service has not been started. Sometimes I cannot connect to the server remotely via mmc only RDP Error: IIS Setup encountered an error. Please check the C:\WINNT\iis5.log file for further information. *** log looks good for last install today, no fails on reinstall. Can send log if needed. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7023 Date: 11/27/2007 Time: 4:18:42 PM User: N/A Computer: VADER Description: The World Wide Web Publishing Service service terminated with the following error: The system cannot find the path specified. Event Type: Error Event Source: W3SVC Event Category: None Event ID: 116 Date: 11/27/2007 Time: 4:18:42 PM User: N/A Computer: VADER Description: The service metabase path '/LM/W3SVC/' could not be opened. The data is the error code. Data: 0000: 03 00 00 00 .... http://support.microsoft.com/kb/327649 HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet does not exist. not the issue http://support.microsoft.com/kb/295162 gave administrators full control, still same issue starting w3svc C:\>net start w3svc The World Wide Web Publishing Service service is starting. The World Wide Web Publishing Service service could not be started. A system error has occurred. System error 3 has occurred. The system cannot find the path specified. C:\>net start iisadmin The requested service has already been started. More help is available by typing NET HELPMSG 2182 Rebuilding the server and domain is not an option at present. -- RM Administrator Austin Texas ---- Yee-Haw!! "The are no stupid questions, only stupid people" "Only robots reboot"
From: Ken Schaefer on 28 Nov 2007 17:30 Hi, The licensing stuff might have nothing to do with concurrent connections, especially if you are licensing per device, or per user. You need to check what licensing method you are using. But it shouldn't stop IIS from starting. Given that it seems that you don't ened to have this server up and running all the time: I would: - uninstall IIS. - Delete the metabase.bin file - Delete the c:\winnt\system32\inetsrv folder - Reinstall IIS Cheers Ken "RM-admin" <RMadmin(a)discussions.microsoft.com> wrote in message news:3386798D-CD44-4BA3-B805-B17D3BFA9602(a)microsoft.com... >I have a single Windows 2000 Server in a small domain. The local Intranet > site is hosted off of this > > Server with IIS 5.0. The server is updated to SP4 with all security > patches. The IIS service > > sometimes starts after reboot but the admin page is inaccessible as is the > IIS Admin mmc. I am not > > sure but it seems to be an issue with the registry or metabase. I have > resinstalled IIS 5.0 several > > times to resolve and looked at several KB articles. Where should I begin? > I have a MPS report if needed. > --------------------- > Event Type: Error > Event Source: LicenseService > Event Category: None > Event ID: 202 > Date: 11/27/2007 > Time: 11:39:37 AM > User: N/A > Computer: VADER > Description: > The product IIS 5.0 is out of licenses. Use License Manager from the > Administrative Tools folder > > No reason why we should be receiving this message. should have 10 CALS > and > only 1-4 simulataneous > > connections > ----------------------------- > cannot start www service or iis services. > Event Type: Error > Event Source: W3SVC > Event Category: None > Event ID: 116 > Date: 11/27/2007 > Time: 2:39:31 PM > User: N/A > Computer: VADER > Description: > The service metabase path '/LM/W3SVC/' could not be opened. The data is > the > error code. > Data: > 0000: 03 00 00 00 .... > > Event Type: Error > Event Source: Service Control Manager > Event Category: None > Event ID: 7023 > Date: 11/27/2007 > Time: 2:39:31 PM > User: N/A > Computer: VADER > Description: > The World Wide Web Publishing Service service terminated with the > following > error: > The system cannot find the path specified. > > I verified the path, ok. C:\WINNT\system32\inetsrv\inetinfo.exe > reinstalled iis no nntp or ftp > uninstalled the web based ManagEngine OpMananager 6.0 console app > Can use XP Pro Workstation to logon to iis admin mmc but nothing shows up. > Sometimes allows me to > > restart iis services but gives error service has not been started. > Sometimes I cannot connect to the > > server remotely via mmc only RDP > > Error: > IIS Setup encountered an error. Please check the C:\WINNT\iis5.log file > for > further information. > *** > log looks good for last install today, no fails on reinstall. Can send > log > if needed. > > Event Type: Error > Event Source: Service Control Manager > Event Category: None > Event ID: 7023 > Date: 11/27/2007 > Time: 4:18:42 PM > User: N/A > Computer: VADER > Description: > The World Wide Web Publishing Service service terminated with the > following > error: > The system cannot find the path specified. > > Event Type: Error > Event Source: W3SVC > Event Category: None > Event ID: 116 > Date: 11/27/2007 > Time: 4:18:42 PM > User: N/A > Computer: VADER > Description: > The service metabase path '/LM/W3SVC/' could not be opened. The data is > the > error code. > Data: > 0000: 03 00 00 00 .... > > > http://support.microsoft.com/kb/327649 > HKEY_LOCAL_MACHINE\Software\Microsoft\Rpc\Internet does not exist. not > the > issue > http://support.microsoft.com/kb/295162 > gave administrators full control, still same issue starting w3svc > C:\>net start w3svc > The World Wide Web Publishing Service service is starting. > The World Wide Web Publishing Service service could not be started. > A system error has occurred. > System error 3 has occurred. > The system cannot find the path specified. > C:\>net start iisadmin > The requested service has already been started. > More help is available by typing NET HELPMSG 2182 > > Rebuilding the server and domain is not an option at present. > -- > RM Administrator > Austin Texas ---- Yee-Haw!! > > "The are no stupid questions, only stupid people" > > "Only robots reboot"
From: RM-admin on 27 Dec 2007 15:48 Thanks Ken, I did try the steps above, however inetpub folder locked due to Windows File Protection - uninstalled IIS. - Deleted the metabase.bin file - could not Delete the c:\winnt\system32\inetsrv folder - rebooted - Reinstalled IIS CiCL001 error file locked in catalog.wci folder cannot remove/rename inetpub or c:\winnt\system32\inetsrv due to a sharing violation stopped all IIS/www services stopped+disabled all backup exec services stopped sharepiont timer service tried following instructions to add/remove IIS from: http://support.microsoft.com/kb/325889/EN-US/ windows file protection, need to restart and check to make sure that both folders are gone. metabase is not there C:\WINNT\system32\inetsrv C:\Inetpub Looked at http://support.microsoft.com/kb/302573/ restarted server and both folders are still there, cannot remove. metabase is not there C:\WINNT\system32\inetsrv C:\Inetpub sometimes services start sometimes they don't. sometimes I can load IIS Admin but I can't see the tree. sometimes the default.htm page loads, mostly it does not. do I need to yank the registry keys and reinstall again (about 10 times now) Thanks -- RM Administrator Austin Texas ---- Yee-Haw!! "The are no stupid questions, only stupid people" "Only robots reboot"
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