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From: "Jenny wu [MSFT]" on 21 Aug 2006 22:51
Hi Jim,

Thanks for your update. I appreciate your time.

I do understand your situation. It may be the quick solution to reinstall
the whole server. In doing so, we can avoid many potential issues and make
the server more stable.

And I would like to suggest that you take a look at the following documents
regarding to SBS 2003. Hope it useful to you-).

296250 The Domain Name System name recommendations for Small Business Server
http://support.microsoft.com/?id=296250

254680 DNS Namespace Planning
http://support.microsoft.com/?id=254680

Windows Small Business Server 2003: Frequently Asked Questions
http://www.microsoft.com/windowsserver2003/sbs/techinfo/overview/generalfaq.
mspx

Backing Up and Restoring Windows Small Business Server 2003
http://www.microsoft.com/technet/prodtechnol/sbs/2003/maintain/bkuprstr.mspx

Windows Small Business Server 2003 Service Pack 1
http://www.microsoft.com/WindowsServer2003/sbs/downloads/sp1/default.mspx

825763 How to configure Internet access in Windows Small Business Server
2003
http://support.microsoft.com/?id=825763

Overview of Exchange Server 2003 and antivirus software
http://support.microsoft.com/default.aspx?scid=kb;en-us;823166

Securing Your Windows Small Business Server 2003 Network
http://www.microsoft.com/technet/security/smallbusiness/prodtech/sbs/sec_sbs
2003_network.mspx

Product Documentation for Windows Small Business Server 2003
http://www.microsoft.com/windowsserver2003/sbs/techinfo/productdoc/default.m
spx

There is also much useful information regarding SBS 2003 addressed in the
following site:
http://www.smallbizserver.net/Default.aspx?tabid=266&ArticleType=ArticleView
&ArticleID=76

Hope above information helps. Please feel free to let me know if you need
further assistance to the issue.

Have a nice day!

Sincerely,

Jenny Wu
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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The customer mail content:
=========================
Thank you Jenny.

But I am ready to give up and just reinstall the whole SBS. Not only does
IIS not load, but the DHCP won't start, the DNS isn't working right, and
people have a hard time logging into the network and verifying credentials
for file access across the net. It's a mess.

Jim

=========================

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>From: v-yanniw(a)online.microsoft.com ("Jenny wu [MSFT]")
>Organization: Microsoft
>Date: Mon, 14 Aug 2006 06:24:49 GMT
>Subject: Re: IIS Start up errors
>X-Tomcat-NG: microsoft.public.windows.server.sbs
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>
>Hi Jim,
>
>Thanks for your update. I appreciate your time.
>
>I am sorry for the delayed response due to weekend. Please understand that
>the newsgroups are staffed weekdays by Microsoft Support professionals to
>answer your systems and applications questions. Your understanding is
>greatly appreciated!
>
>I am sorry for that the KB article 887305 is archived now. I would like to
>provide the detailed steps to reinstall the IIS server in SBS 2003 server.
>
>*Important: These steps remove all your IIS configuration settings. After
>you follow these steps, you must restore any custom Web sites and
reinstall
>any programs that require IIS. For example, programs such as Microsoft
>Exchange Intelligent Message Filter, Microsoft Customer Relationship
>Management (CRM), and many third-party antivirus programs require IIS and
>will no longer work after you follow these steps. Therefore, before you
>follow these steps, we recommend that you first try all other resources or
>methods to resolve the IIS-related problem that you experience.
>
>Step 1: Remove IIS
>========================
>1. Click Start, point to Control Panel, and then click Add or Remove
>Programs.
>2. In the Currently installed programs list, click Windows Small Business
>Server 2003, and then click Change/Remove.
>3. In the Microsoft Windows Small Business Server Setup program, click
>Next.
>4. Click Next, click Maintenance on the Action menu next to Server Tools,
>click Remove on the Action menu next to Intranet, and then click Next.
>5. Click Next, and then click Finish on the Finishing Your Installation
>page of the Microsoft Windows Small Business Server Setup program.
>6. Remove Microsoft SQL Server Desktop Engine (SHAREPOINT) and Windows
>SharePoint Services 2.0.
>To do this follow these steps.
>
>Important: If you want to keep the SharePoint (companyweb) Web site and
>database, skip steps 6 through 10 and go to step 11. If you want to r
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