IPP client-error-document-format-not-supported
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From: Sthu Deus on 28 May 2010 04:00 Good day. I can not print on Epson matrix printer LQ100 after upgrade of some package using testing repo. # cat /var/log/cups/error_log E [<date>] Returning IPP client-error-document-format-not-supported for Send-Document ipp://localhost:631/printers/Epson-LQ100) from localhost What should I do in order to fix the problem? For instance, $ dpkg -l |grep cups cups 1.4.3-1 cups-client 1.4.3-1 cups-common 1.4.3-1 libcups2 1.4.3-1 libcupscgi1 1.4.3-1 libcupsdriver1 1.4.3-1 libcupsimage2 1.4.3-1 libcupsmime1 1.4.3-1 libcupsppdc1 1.4.3-1 Thank You for Your time. -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4bff76ad.0f345e0a.2770.205d(a)mx.google.com
From: Camaleón on 29 May 2010 10:20 On Fri, 28 May 2010 14:53:50 +0700, Sthu Deus wrote: > I can not print on Epson matrix printer LQ100 after upgrade of some > package using testing repo. (...) Have you tried to purge and reinstall cups packages again? I know is a bit drastic measure but it usually works. Greetings, -- Camaleón -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/pan.2010.05.29.13.50.37(a)gmail.com
From: Sthu Deus on 7 Jun 2010 05:20 Thank You for Your time and answer, Camaleón: > Have you tried to purge and reinstall cups packages again? Yes, I have... The very same log error I see. Could You please explain what does this mean: IPP client-error-document-format-not-supported for Send-Document what offers the the document format? Is this correct permissions: /var/cache/cups# ls -l total 16483 -rw-r--r-- 1 root root 630 Jun 7 03:12 Epson-LQ100.ipp -rw-r----- 1 root lp 294 Jun 7 15:46 job.cache -rw------- 1 lp lp 16807004 Jun 7 03:12 ppds.dat drwxrwxr-x 2 root lp 1024 Apr 9 21:27 rss ? From kate running under root I see this error: A print error occurred. Error message received from system: cupsdoprint -P 'Epson-LQ100' -J 'Untitled' -H '/var/run/cups/cups.sock:631' -U 'root' -o ' copies=1 multiple-document-handling=separate-documents-collated-copies orientation-requested=3' '/tmp/kde-user/kdeprint_XiSVkn4I' : execution failed with message: client-error-not-authorized -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4c0cb79b.02135e0a.3e07.630d(a)mx.google.com
From: Camaleón on 7 Jun 2010 05:50 On Mon, 07 Jun 2010 16:04:50 +0700, Sthu Deus wrote: >> Have you tried to purge and reinstall cups packages again? > > Yes, I have... The very same log error I see. > > Could You please explain what does this mean: > > IPP client-error-document-format-not-supported for Send-Document Without context, I couldn't say :-? > what offers the the document format? > > Is this correct permissions: > > /var/cache/cups# ls -l > total 16483 > -rw-r--r-- 1 root root 630 Jun 7 03:12 Epson-LQ100.ipp > -rw-r----- 1 root lp 294 Jun 7 15:46 job.cache > -rw------- 1 lp lp 16807004 Jun 7 03:12 ppds.dat > drwxrwxr-x 2 root lp 1024 Apr 9 21:27 rss I've got this: sm01(a)stt008:/var/cache/cups$ ls -l total 5818 -rw------- 1 lp lp 102201 mar 14 19:05 help.index -rw-r----- 1 root lp 32467 jun 7 08:06 job.cache drwxr-xr-x 2 root root 48 nov 6 2009 ppd -rw------- 1 lp lp 5810172 mar 16 12:12 ppds.dat -rw-r----- 1 root lp 75 jun 7 08:06 remote.cache drwxrwxr-x 2 root lp 48 nov 6 2009 rss Not sure if that helps :-? > From kate running under root I see this error: > > A print error occurred. Error message received from system: > > cupsdoprint -P 'Epson-LQ100' -J 'Untitled' -H > '/var/run/cups/cups.sock:631' -U 'root' -o ' copies=1 > multiple-document-handling=separate-documents-collated-copies > orientation-requested=3' '/tmp/kde-user/kdeprint_XiSVkn4I' : execution > failed with message: client-error-not-authorized "client-error-not-authorized" has more sense to me. Review the full Cups log (/var/log/cups/error.log). If still nothing interesting there, increase log verbosity ("LogLevel warning") and restart cups service. Also, test with another generic "dot matrix" driver. Greetings, -- Camaleón -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/pan.2010.06.07.09.42.09(a)gmail.com
From: Sthu Deus on 17 Jun 2010 13:20
Thank You for Your time and answer, Camaleón: > Without context, I couldn't say :-? If You mean file being printed then it just several characters from kate or OO.writer in utf8 encoding. > sm01(a)stt008:/var/cache/cups$ ls -l > -rw------- 1 lp lp 5810172 mar 16 12:12 ppds.dat What do You have in ppds.dat, or may You know from whence it comes? > > cupsdoprint -P 'Epson-LQ100' -J 'Untitled' -H > > '/var/run/cups/cups.sock:631' -U 'root' -o ' copies=1 > > multiple-document-handling=separate-documents-collated-copies > > orientation-requested=3' '/tmp/kde-user/kdeprint_XiSVkn4I' : > > execution failed with message: client-error-not-authorized > "client-error-not-authorized" has more sense to me. I do not believe the error is correct at least in common sense, as I can easily send to the device directly from command line and it prints. If speak about cups permissions - then the user is in the list of allowed users... > Review the full Cups log (/var/log/cups/error.log). If still nothing > interesting there, increase log verbosity ("LogLevel warning") and > restart cups service. Well. Now I have installed cups-driver-gutenprint and ghostscript-cups and to my astonishment, the error changed to this: (/usr/lib/cups/backend/usb) crashed on signal 11! (/usr/lib/cups/filter/rastertoepson) crashed on signal 13! .... envp[23]="DEVICE_URI=usb://unknown/" .... PPD: /etc/cups/ppd/Epson-LQ100.ppd When it worked, I believe, the device was called /dev/usb/lp0, but now - lp1. - May this is the culprit but I do not know how/where to change it. In system-config-printer of KDE's printer configuration utility, I do not see the appropriate connection/device option - no usb for lpt. > Also, test with another generic "dot matrix" driver. I have no such possibility... -- To UNSUBSCRIBE, email to debian-user-REQUEST(a)lists.debian.org with a subject of "unsubscribe". Trouble? Contact listmaster(a)lists.debian.org Archive: http://lists.debian.org/4c1a56c1.03afcc0a.63bc.ffffe877(a)mx.google.com |