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From: PA Bear [MS MVP] on 18 Jul 2010 11:46
Had the McAfee subscription already expired by the time you installed MSE?

The above notwithstanding, McAfee (and Norton) applications are notorious
for not uninstalling (or upgrading) cleanly.

1. Download the McAfee Consumer Products Removal Tool, saving it to your
desktop:
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. Close all open applications (i.e., anything with an icon on the taskbar).

3. Double-click on the file you saved in #1 above to run the utility. Don't
TOUCH your keyboard until the run completes, then reboot.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002


Gogero wrote:
> Hi,
> I used to have McAfee but I believe I uninstalled it about a year ago when
> I
> first started using Microsoft Essentials. Right now after another short
> bout
> with Alueron the M.E. did quarantine it and everything seems ok. But as I
> mentioned looking in the HISTORY I see that it has been disinfected twice
> by
> M.E. in the last week and 'quarantined' once.
> Will it reoccur and do I need to remove it and how?
>
>> Can I install Microsoft Security Essentials [or any other
>> anti-virus/anti-spyware application] to clean up my already-infected
>> computer?
>> http://social.answers.microsoft.com/Forums/en-US/msescan/thread/87058857-d181-4019-a723-efd9a49d9275
>>
>> ================
>>
>> When (approx. date) did you install Microsoft Security Essentials (MSE)
>> and
>> was the computer fully-patched at Windows Update at the time?
>>
>> What anti-virus application was installed before you installed MSE, was
>> your subscription still current, and did you uninstall it before you
>> installed MSE?
>>
>> Has a(another) Norton or McAfee application ever been installed on the
>> computer (e.g., a free-trial version that came preinstalled when you
>> bought
>> it)?
>>
>> Microsoft Security Essentials Support Forums
>> http://social.answers.microsoft.com/Forums/en-US/category/mse
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>
>>
>>
>> Gogero wrote:
>>> I have Microsoft Essentials and it seems to be having trouble with this
>>> virus...4 times now....it seems not to be allowing updates....getting
>>> error
>>> code 0x80072efe
>>>
>>> Also after scan when it finds Aleuron I get 'error encountered' when
>>> asking
>>> Microsoft essentials to remove it. It seems from History that it is
>>> either
>>> quarantining it or disinfecting it. But Not Removing it.
>>> Seems to keep returning though.
>>> Thanks for advice ,
>>> Gogero.
>>
>> .

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