Infection messages?
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From: Robin Bignall on 22 Nov 2009 08:53 XP Pro SP3 During the past few weeks, immediately after the initial Windows screen with the blue bar running left right, and before the logon screen, I get a blue screen with white messages. There are dozens of them, all identical, which say something like: Infection: docs and settings my name cookies/index.dat does not exist and cannot be removed. (Pause is inoperative and the normal logon screen appears immediately after.) If I reboot at the logon screen instead of logging on, they have all disappeared. CHKDSK on system disk shows a healthy disk. I have Kaspersky 9 and have run MBAM SAS Asquared etc., nothing found. What is causing these? (There's no anti-virus in my BIOS, BTW.) -- Robin (BrE) Herts, England
From: Gerry on 22 Nov 2009 11:31 Robin They could be ophaned start up items. Perhaps an infection only partly removed. To identify what loads when you boot use Autoruns (freeware) from Microsoft. http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx With Autoruns you can uncheck an item, which disables it from starting,or you can right click an item and then delete it. If you uncheck you can recheck to re-enable the item. It is a much safer approach than editing the Registry and better than using msconfig.. Another useful feature of the programme is that you can right click an item and select Search Online to get information about the item selected. When booting an automatic virus scan can impact significantly on performance. The extent varies according to the anti-virus software, the availability of RAM and the CPU capacity. Is your system error free? Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Robin Bignall wrote: > XP Pro SP3 > During the past few weeks, immediately after the initial Windows > screen with the blue bar running left right, and before the logon > screen, I get a blue screen with white messages. There are dozens of > them, all identical, which say something like: > Infection: docs and settings my name cookies/index.dat does not exist > and cannot be removed. (Pause is inoperative and the normal logon > screen appears immediately after.) > > If I reboot at the logon screen instead of logging on, they have all > disappeared. CHKDSK on system disk shows a healthy disk. > > I have Kaspersky 9 and have run MBAM SAS Asquared etc., nothing found. > What is causing these? (There's no anti-virus in my BIOS, BTW.)
From: Daave on 22 Nov 2009 11:36 Robin Bignall wrote: > XP Pro SP3 > During the past few weeks, immediately after the initial Windows > screen with the blue bar running left right, and before the logon > screen, I get a blue screen with white messages. There are dozens of > them, all identical, which say something like: > Infection: docs and settings my name cookies/index.dat does not exist > and cannot be removed. (Pause is inoperative and the normal logon > screen appears immediately after.) It is very important that you post back with the exact, complete message! It's hard to tell at this moment, but it's possible you have a variation of what is described here: http://www.bleepingcomputer.com/virus-removal/anti-virus-1-removal Please post back with the complete message.
From: Peter Foldes on 22 Nov 2009 13:26 Robin What is the exact error message as per verbatim that shows up on the Blue screen . We need that for a proper answer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "Robin Bignall" <docrobin(a)ntlworld.com> wrote in message news:h1gig5ten6ng0393s82qobo4829ucuco25(a)4ax.com... XP Pro SP3 During the past few weeks, immediately after the initial Windows screen with the blue bar running left right, and before the logon screen, I get a blue screen with white messages. There are dozens of them, all identical, which say something like: Infection: docs and settings my name cookies/index.dat does not exist and cannot be removed. (Pause is inoperative and the normal logon screen appears immediately after.) If I reboot at the logon screen instead of logging on, they have all disappeared. CHKDSK on system disk shows a healthy disk. I have Kaspersky 9 and have run MBAM SAS Asquared etc., nothing found. What is causing these? (There's no anti-virus in my BIOS, BTW.) -- Robin (BrE) Herts, England
From: Robin Bignall on 22 Nov 2009 17:34
On Sun, 22 Nov 2009 11:36:50 -0500, "Daave" <daave(a)example.com> wrote: >Robin Bignall wrote: >> XP Pro SP3 >> During the past few weeks, immediately after the initial Windows >> screen with the blue bar running left right, and before the logon >> screen, I get a blue screen with white messages. There are dozens of >> them, all identical, which say something like: >> Infection: docs and settings my name cookies/index.dat does not exist >> and cannot be removed. (Pause is inoperative and the normal logon >> screen appears immediately after.) > >It is very important that you post back with the exact, complete >message! It's hard to tell at this moment, but it's possible you have a >variation of what is described here: > >http://www.bleepingcomputer.com/virus-removal/anti-virus-1-removal > >Please post back with the complete message. > Difficult. Pause/break stops the screen for a second and then it goes straight to the logon. I just rebooted and all those messages have vanished. None of the virus/malware programs finds anything. I'll post again if those messages reappear. There's nothing in the event log that looks suspicious. -- Robin (BrE) Herts, England |